Reviews
This profile includes reviews for HomeServe USA Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 2,568 Customer Reviews
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Review fromStephanie K
Date: 05/19/2025
5 starsStephanie K
Date: 05/19/2025
Thion Is Really Good At His Job. Very Professional And Polite. He Did Not Cut Corners And Was Straight Up With Us About What Was Going On With My Problem. I Will Most Definitely Use Them Again. Unfortunately We Decided Not To Put The Freon In The Ac Because It Need Some Repairs Done. Im Waiting On Them To Call About Pricing To Fix The Issues. Great services
HomeServe USA Corp.
Date: 05/20/2025
********** thanks for the awesome feedback. We always hope to help when you need us. Have a great day. - RiverReview fromSuresh S
Date: 05/19/2025
5 starsSuresh S
Date: 05/19/2025
When I called for an issue with dryer, they collected machine information & then sent the schedule based on my availability.
Service person contacted me in advance and was very professional in fixing the issue. Didn't take more than 30mins to find and fix the problem.
Was very clean and.mindful about the house and surrounding areas.HomeServe USA Corp.
Date: 05/20/2025
******* thanks for the awesome feedback. We always hope to help when you need us. Have a great day. - RiverReview fromHelen H
Date: 05/19/2025
5 starsHelen H
Date: 05/19/2025
They understood my situation& worked with be for a solution.HomeServe USA Corp.
Date: 05/20/2025
****** *hanks for the awesome feedback. We always hope to help when you need us. Have a great day. - RiverReview fromKimberly M
Date: 05/19/2025
5 starsKimberly M
Date: 05/19/2025
We had a pretty bad plumbing leak. In fact, it was "raining" in our kitchen. We dreaded fixing it this ourselves and knew we couldn't to have it professionally repaired. Thank goodness we have Home Serve Home owners warranty service! This one repair covered 100% of this year's and the past two years' annual enrollment charges with just one claim. You can't beat that! Supplemental insurance is something you buy as a bonus protection plan. You hope you never need it. We view it simply as an investment. And for the first time, Mirphy's Law was in our favor. Normally, it's when a person doesn't have the plan that things break, and when he has the plan, that things tend not to break. This time Murphy's Law paid off for us and something actually broke while we were under warranty. Amazing!
Home Serve was out here within one week (it wasn't an emergency, or they wiuld have been here sooner) and to our surprise, repaired all the plumbing in one visit and up and running in no time. We are so very impressed.HomeServe USA Corp.
Date: 05/20/2025
********, thanks for the awesome feedback. We always hope to help when you need us. Have a great day. - RiverReview fromMarilyn G
Date: 05/19/2025
5 starsMarilyn G
Date: 05/19/2025
Great service. Arrived on time and finished on schedule. Everything works.HomeServe USA Corp.
Date: 05/20/2025
*******, thanks for the awesome feedback. We always hope to help when you need us. Have a great day. - RiverReview fromBruce D
Date: 05/18/2025
5 starsBruce D
Date: 05/18/2025
Home Serve contacted a great plumber in our City, Stott Plumbing, and they came out the same afternoon. Found The (gas line) Problem And Knew Exactly How To Get It Solved. Very Professional Work.HomeServe USA Corp.
Date: 05/20/2025
****** thanks for the awesome feedback. We always hope to help when you need us. Have a great day. - RiverReview fromKathleen P
Date: 05/18/2025
4 starsKathleen P
Date: 05/18/2025
After a week of being told **** plumbing would call me right away and they never did, agent contacted *** ****** ** ******** * they did contact me immediately and fixed my problem the next morning and did a great,quick, efficient fix for my sewer backup. Thank you *** *******HomeServe USA Corp.
Date: 05/20/2025
********* thanks for the awesome feedback. We always hope to help when you need us. Have a great day. - RiverReview fromAnn M
Date: 05/16/2025
5 starsAnn M
Date: 05/16/2025
Stewart Is Professional, Efficient, On Time And Friendly. His Knowledge Of Appliances Is Outstanding!HomeServe USA Corp.
Date: 05/20/2025
**** thanks for the awesome feedback. We always hope to help when you need us. Have a great day. - RiverReview fromAlexander S
Date: 05/16/2025
5 starsAlexander S
Date: 05/16/2025
We Are Very Happy With The Work That Was Done!HomeServe USA Corp.
Date: 05/20/2025
********** thanks for the awesome feedback. We always hope to help when you need us. Have a great day. - RiverReview fromLori D
Date: 05/16/2025
5 starsLori D
Date: 05/16/2025
Very Professional And Friendly. So Impressed With Mychal And Crawford.HomeServe USA Corp.
Date: 05/20/2025
***** thanks for the awesome feedback. We always hope to help when you need us. Have a great day. - River
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