Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Water and Sewer Line Protection

HomeServe USA Corp.

Reviews

This profile includes reviews for HomeServe USA Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HomeServe USA Corp. has 34 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.56/5 stars

    Average of 2,563 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromConstance W

      Date: 11/06/2023

      5 stars

      Constance W

      Date: 11/06/2023

      ED is Fantastic very professional always on time HomeServe is a Great Company

      HomeServe USA Corp.

      Date: 11/07/2023

      Hello *********, thank you for your review. It is wonderful to hear that you had a fantastic experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review from:Burns: R

      Date: 11/05/2023

      5 stars

      :Burns: R

      Date: 11/05/2023

      EXCELLENT SERVICE!!! Technician was professional, knowledgeable, polite. Felt totally comfortable with the technician. Patiently answered my questions about why my outlet failed while the other GFIs still functioned. Plan on using Urbano for upcoming ceiling fan installations. Especially happy to be supporting a family business. Sent through HOMESERVE, which always provides great service.

      HomeServe USA Corp.

      Date: 11/06/2023

      Hello ***** thank you for your review. It is wonderful to hear that you had such an excellent experience with us and Urbano in fixing your electrical issues. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromEd A

      Date: 11/05/2023

      5 stars

      Ed A

      Date: 11/05/2023

      The Last 2 Encounters Were Really Exceptional Pre And Post Performance Including Tidiness. Analysis Of Other Possible Site Leaks Was Honest And Offered A Common Sense Solution. I Am Also Very Pleased About The Understanding And Concern Of The Ace Mechanical Dispatcher Allowing Customers To Describe The Overall Condition Bearing In Mind That Not All Customers Are Plumber Savvy. Thank You For Your service

      HomeServe USA Corp.

      Date: 11/06/2023

      Hello *** thank you for your review. It is wonderful to hear that you had such a great experience with us and *** *********** Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromHarmon E

      Date: 11/04/2023

      5 stars

      Harmon E

      Date: 11/04/2023

      Associates Was Very Professional And Helpful. Outstanding response and contact time with technician.

      HomeServe USA Corp.

      Date: 11/06/2023

      Hello ******* thank you for your review. It is wonderful to hear that you had such a great experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromDavid M

      Date: 11/04/2023

      5 stars

      David M

      Date: 11/04/2023

      We Would Always Use This Service. Stewart Is Very Friendly, Professional, And Has Done A Wonderful Job Every Time He Comes To Our Home. Thank You So Much That We Can Trust In Your Abilities And It Takes The Worries Out Of Our Lives When It Comes To Home Repairs.

      HomeServe USA Corp.

      Date: 11/06/2023

      Hello ****** thank you for your review. It is wonderful to hear that you had such a great experience with us and the contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromSusie H

      Date: 11/04/2023

      5 stars

      Susie H

      Date: 11/04/2023

      The McAfee LLC plumbing company was referred by HomeServe USA to repair an outside water
      leak in our front yard. The repairman was very courteous, efficient, experienced, and timely. The problem was solved in a matter of minutes. We appreciate the timely service we received. Tks

      HomeServe USA Corp.

      Date: 11/06/2023

      Hello ****** thank you for your review. It is wonderful to hear that you had such a great experience with us and ****** in fixing your outside water leak. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromMichelle P

      Date: 11/03/2023

      5 stars

      Michelle P

      Date: 11/03/2023

      Excellent work and service by **** **** ******** *** ******* The claim was handled smoothly by HomeServe & much appreciated.

      HomeServe USA Corp.

      Date: 11/06/2023

      Hello ********* thank you for your review. It is wonderful to hear that you had such an excellent experience with us and Down Home Plumbing. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromRONALD H

      Date: 11/03/2023

      5 stars

      RONALD H

      Date: 11/03/2023

      HOMESERVE DID AN AWESOME JOB! THEY WERE VERY PROFESSIONAL, COURTEOUS AND HELPFUL!

      HomeServe USA Corp.

      Date: 11/06/2023

      Hello ******* thank you for your review. It is wonderful to hear that you had such an awesome experience with us. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromMarjorie R

      Date: 11/03/2023

      5 stars

      Marjorie R

      Date: 11/03/2023

      First off I want to say I had doubts about Home Serve. Now I say gladly one of the best choices I’ve made. I just wish they had been around years ago!!! They use * ******* ******** and the young man Cole, they sent out did a great job!! This young man even cleaned up when he was finished!!!

      HomeServe USA Corp.

      Date: 11/06/2023

      Hello ********* thank you for your review. It is wonderful to hear that you had such a great experience with us and * ******* ********* Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromDON Y.

      Date: 11/03/2023

      4 stars

      DON Y.

      Date: 11/03/2023

      They did a fine job.on time clean area very professional.

      HomeServe USA Corp.

      Date: 11/06/2023

      Hello **** thank you for your review. It is wonderful to hear that you had a good experience with us and our contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.