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Business Profile

Water and Sewer Line Protection

HomeServe USA Corp.

Reviews

This profile includes reviews for HomeServe USA Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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HomeServe USA Corp. has 34 locations, listed below.

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    Customer Review Ratings

    4.56/5 stars

    Average of 2,563 Customer Reviews

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    Review Details

    • Review fromAnita J

      Date: 11/03/2023

      5 stars

      Anita J

      Date: 11/03/2023

      Excellent service, from the scheduler on the phone, to the technician who corrected the problem. I've had Home Serve for several years. This was my 2nd time using them for my electrical issues (different electrical issues) and BOTH times they were prompt, efficient, knowledgeable, professional. Thank you HomeServe!! I do recommend this company.

      HomeServe USA Corp.

      Date: 11/06/2023

      Hello ****** thank you for your review. It is wonderful to hear that you had a excellent experience with us and our contractor both times you have had to use us. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromJose P

      Date: 11/02/2023

      5 stars

      Jose P

      Date: 11/02/2023

      If I Need A Plumber Going Forward And Able To Choose Who I Want, I Will Choose Jasón Every Time. Such A Great Person. He went far and beyond what needed to be done. Jason gave me invaluable tips on how to keep the kitchen sink from clogging up again.

      HomeServe USA Corp.

      Date: 11/06/2023

      Hello ****, thank you for your review. It is wonderful to hear that you had such a great experience with our contractor in resolving your kitchen sink backup. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromSuzanne A

      Date: 11/02/2023

      5 stars

      Suzanne A

      Date: 11/02/2023

      Bad Underground Leak Located, Fixed, Then More Leaks Found And The Line Completely Replaced.

      HomeServe USA Corp.

      Date: 11/06/2023

      Hello ******** thank you for your review. It is wonderful to hear that we were able to assist in getting your leak taken care of. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromDawn and Tom S

      Date: 11/02/2023

      5 stars

      Dawn and Tom S

      Date: 11/02/2023

      Homeserve used ****** ** ****** *** .. Gene was very helpful with his information. ??

      HomeServe USA Corp.

      Date: 11/06/2023

      Hello **** *** **** thank you for your review. It is great to hear you had a good experience with ****** and that your issue was resolved. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromNorma L

      Date: 11/01/2023

      5 stars

      Norma L

      Date: 11/01/2023

      This company has been great to work with. They are very responsive and have been provided great resources in sending great contractors available in my area. So far, the contractors have been great too!!

      HomeServe USA Corp.

      Date: 11/06/2023

      Hello ****** thank you for your review. It is wonderful to hear that you had a great experience with us and our contractors. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromjames D

      Date: 11/01/2023

      5 stars

      james D

      Date: 11/01/2023

      Had to go through two different companies ,both were great.

      HomeServe USA Corp.

      Date: 11/02/2023

      Hello ****** thank you for your review. It is wonderful to hear you had a great experience with both contractors and that your issue was resolved. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromTami C

      Date: 11/01/2023

      5 stars

      Tami C

      Date: 11/01/2023

      Awesome plumber , he explained every step. He was great, and he cleaned up his mess. I recently had other *****s done and they left their mess. It is hard to get such a great person like I got.
      When I called in the gal didn’t understand that I couldn’t run any water. The plumber she recommended couldn’t come for 4 days. I called back and I got the best guy.

      HomeServe USA Corp.

      Date: 11/02/2023

      Hello ***** Thank you for your review. It is wonderful to hear you had a positive experience with the plumber and that they were able to resolve the issue. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromAnnmarie A

      Date: 11/01/2023

      1 star

      Annmarie A

      Date: 11/01/2023

      I have a emergency at my home two and a half weeks ago , so I called a plumbing company to come out, the company wasn’t able to help me so I put a call in to home serve for help. I waited for 8 days before they send out a plumber to my home to look what was going on it looked like I would need some of my sewer pipes replaced ,it’s now going on my 3rd week with no access to bathroom usage because everything is backing up into my basement, homeserve knew that I had this issues I’m still waiting for someone to come a fix my sewer pipes . I’ve requested several time to speak to a supervisor I was told between 24-72 hours I would get a call back I’m still waiting after almost three weeks. I don’t know what is considered an emergency if this isn’t .
      I have to leave my home every time I need to use the bathroom, I also feels like this company doesn’t care about their customer in any way or form there’re no excuses to this kind of action towards customers .
      ******** ********

      HomeServe USA Corp.

      Date: 11/02/2023

      ********* thank you for taking the time to share feedback about the issues you are facing with your sewer line. We see that you are currently working with a Specialist from the Office of the President. We will update them about the review and have them reach out for assistance and follow up. - Eugene
    • Review fromXinwei Z

      Date: 11/01/2023

      5 stars

      Xinwei Z

      Date: 11/01/2023

      I have been with HomeServe for several years. In my case, Clogged internal and clogged external to the sewer, have all been quickly and professionally resolved. I highly recommend Home Serve as a very satisfied customer!

      HomeServe USA Corp.

      Date: 11/02/2023

      Hello ******* thank you for your review. It is great to hear we were able to help resolve your clogged lines and that you were satisfied with us and our contractor. Our emergency repair line is available 24/7 should you ever need us. - Eugene
    • Review fromDonna E

      Date: 10/31/2023

      5 stars

      Donna E

      Date: 10/31/2023

      We have been with HomeServe for quite a few years with positive results. This time was no different.
      We had a clogged sewer line which was resolved on a Sunday morning, only hours after we had made our call on Saturday afternoon. The professionals were here at 8:30 AM and worked non stop to make sure our problem was taken care of. They were friendly and highly efficient.
      It was such a relief to have the problem resolved within such a short time.
      Thank you so much to Home Serve and their "army" of professionals, always ready to help in whatever way they can. ******* *** ***** **

      HomeServe USA Corp.

      Date: 11/01/2023

      Hello ****** thank you for your review. It is great to hear we were able to help with your home emergency this time and previous as well. We love to hear that you have been satisfied on all occasions and that they were able to fix this issue so quickly. Our emergency repair line is available 24/7 should you ever need us. - Eugene

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