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Business Profile

Water and Sewer Line Protection

HomeServe USA Corp.

Reviews

This profile includes reviews for HomeServe USA Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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HomeServe USA Corp. has 34 locations, listed below.

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    Customer Review Ratings

    4.56/5 stars

    Average of 2,570 Customer Reviews

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    Review Details

    • Review fromDanny D

      Date: 05/04/2025

      5 stars

      Danny D

      Date: 05/04/2025

      Technician Did a Great Job. He Was Knowledgeable, Efficient, And Very Pleasant To Interact With. He arrived as scheduled and quickly made the necessary repairs to my appliance.

      HomeServe USA Corp.

      Date: 05/06/2025

      *******hank you for your review. Glad we were able to resolve your issue. Winona
    • Review fromSteve C

      Date: 05/03/2025

      5 stars

      Steve C

      Date: 05/03/2025

      Had the pleasure of having my aging ac system, being serviced by Jesse again, and he performed another top notch inspection and repair. Thanks, Jesse!

      HomeServe USA Corp.

      Date: 05/05/2025

      ***** - Thank you for your kind words. Please feel free to reach out if you need us again. -Winona
    • Review fromBenita C

      Date: 05/02/2025

      5 stars

      Benita C

      Date: 05/02/2025

      Homeserve sent out K Jett to video my sewer drain because I was told I had 2 breaks in my line and that's why I had several sewage backups a year. Well there was no crushed pipes. He even told me what to do about my washing machine backup, I will recommend Homeserve to all my friends and family. My guy was absolutely wonderful!!! Thank you Homeserve ??

      HomeServe USA Corp.

      Date: 05/05/2025

      ****** * Thank you for your kind review. Glad to hear you had a positive experience with our service provider. -Winona
    • Review fromAnna I

      Date: 05/02/2025

      5 stars

      Anna I

      Date: 05/02/2025

      I'm happy with HomeServe and ******* ********* the technician Robert they sent out is the best- very nice and professional.

      HomeServe USA Corp.

      Date: 05/05/2025

      **** * Thank you for your positive review. If you need us again, feel free to reach out. -Winona
    • Review fromCullen P

      Date: 05/02/2025

      1 star

      Cullen P

      Date: 05/02/2025

      Receive unsolicited misleading spam for HomeServe every month. I tried calling, but they are no help. Really can not express my rage at this company.

      HomeServe USA Corp.

      Date: 05/05/2025

      ******-This has been sent over to the Office of The President. Someone will be reaching out to you soon. -Winona
    • Review fromCarolyn M

      Date: 05/02/2025

      5 stars

      Carolyn M

      Date: 05/02/2025

      They did an excellent job diagnosing and fixing a complex situation.

      HomeServe USA Corp.

      Date: 05/05/2025

      ******* * Thank you for the kind review. Glad to hear of your positive experience. -Winona
    • Review fromLaura K

      Date: 05/02/2025

      5 stars

      Laura K

      Date: 05/02/2025

      The service call was easy and timely to schedule. The technician (Sean) was on time, knowledgeable, friendly, communicative, and professional. Excellent service!!

      HomeServe USA Corp.

      Date: 05/05/2025

      ***** * Glad you a positive experience with our service provider. Feel free to reach out if you need us again. -Winona
    • Review fromJoseph S

      Date: 05/02/2025

      5 stars

      Joseph S

      Date: 05/02/2025

      Gabriel, the young man who answered my service call, was nice and polite and found the problem and resolved it in a timely manner. Very pleased with the service.
      *** 

      HomeServe USA Corp.

      Date: 05/05/2025

      *** - Glad you had a positive experience. Let us know if you need us again - Winona
    • Review fromLisa E

      Date: 05/02/2025

      5 stars

      Lisa E

      Date: 05/02/2025

      These Guys Came Back When They Said They Would Regardless Of The Bad Weather We Had. Got It Taken Care Same Day In The Rain. Professional And Highly Proficient. Definitely Recommend Their Services

      HomeServe USA Corp.

      Date: 05/05/2025

      **** * Thank you for the positive review. Feel free to reach out to us if you need us again. -Winona
    • Review fromHarry C

      Date: 05/02/2025

      5 stars

      Harry C

      Date: 05/02/2025

      Great experience technician very knowledgeable thank you for a job well done.

      HomeServe USA Corp.

      Date: 05/05/2025

      ***** * Glad you had a positive experience. Feel free to reach out if you need us again. -Winona

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