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Business Profile

Internet Marketing Services

Clarus Commerce, LLC

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Clarus Commerce, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Clarus Commerce, LLC has 4 locations, listed below.

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    Customer Review Ratings

    1

    Average of 61 Customer Reviews

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    Review Details

    • Brian T

      Date: 03/20/2025

      Total scam company never authorized They ran charges via ****** so bad careful using ****** too

    • Christina L

      Date: 03/01/2025

      This is a scam. I did not sign up but this was associated with a purchase I made over the holidays. I never got free shipping, and it cost me $40. They have been charging me monthly since November. Be extra cautious about any free shipping offers! I have had to call them 4x and am still not refunded.

    • Ann C

      Date: 12/17/2024

      Listed as A+ BBB accredited, but is not on the Better Business Bureau list at all. That is false advertising. I am an elder, apparently signed up for this without understanding it was a recurring fee. I feel I am a vulnerable adult (I have no memory of this) that these people rely on for their ill-gotten gains! But after over two years I have not ever used it! My husband just found a charge listed on our old email that we don't use, so I called the company. They initially told me that they could refund me the $19 of my last monthly fee if I cancelled. I objected, since we found out that I have unknowingly automatically paid since October of 2022, which is over $400 with no expense out of their pocket that ever served Me! They shuttled me to a manager who insisted all they can do is send me four months' refund, which is $76. This may be a policy, but seems rather arbitrary, considering that I have never used the service. It would be free money for them, regardless. I must take some responsibility for not using my old email since I retired, I suppose, however, their hopes that people won't notice the charges is unacceptable. This is a predatory company, or at very least their policies are stratigic for profiting on ignorant people like myself. Not only did I get "scolded" for not checking my email, I feel helpless in the face of a company that fears no accountability to their "customers." I am frustrated and poorer by $418 paid for nothing. *** *********

    • Marsha H

      Date: 11/14/2024

      The stuff is garbage. They totally misrepresented the appearance of the top i bought. It said it was embroidered and it was not. It was a photo on a piece of really bad fabric. After much negotiation I said if they give me a 50% refund I would walk away. I paid 61.24. They refunded me 20.47 and refuse to pay the balance. I know ours not alot of money but they lied twice. I should not pay shipping for the garbage I received.

    • mike s

      Date: 11/09/2024

      In Dec. 2021, a sales lady at ***** who was processing my purchase asked if I would like a $10 discount. I said sure. Since I was using my **** card she asked for my email address not knowing she was signing me up for a $19 a month scam . In Oct 2024, I discovered on my billing that there was a charge for $19 on my account from a Free shipping company. A further investigation with the fraud dept. of ***** bank found that Freeshipping had been charging my account $19 from Dec 2021 to the present without my knowledge. A total of $547 dollars. The number of the enterprise was given to me by ***** and together we talked to Freeshipping's customer service Patricia and her supervisor Danielle. they assured us that they would resolve the matter and get back to us. They did not and after another call to them, they again did not return my call. I am hoping that your office can intercede for me to correct this situation.

    • Christopher H

      Date: 10/22/2024

      Christopher H

      Date: 10/22/2024

      This place snuck in a monthly subscription when I ordered my mother flowers for Mother's Day. Turns our they have been quietly charging me $19 for the last 18 months. This is a misleading scam of a company and if I knew about this I would have never ordered those flowers. DO NOT USE THIS COMPANY!

      Clarus Commerce, LLC

      Date: 10/23/2024

      We understand your concern and we’d love to get to the bottom of it for you. It’s likely this charge reflects joining **************** for money-saving benefits like 10% Cash Back every day, free shipping and so much more — but we’d love to help figure this out. Our Customer Service team will reach out directly.

    • kamran R

      Date: 09/25/2024

      kamran R

      Date: 09/25/2024

      i think they are FRAUD I called the first time and cancel because i never signed anything with them after couple of months again they start to charge me.

      Clarus Commerce, LLC

      Date: 10/23/2024

      We understand your concern and we’d love to get to the bottom of it for you. A member of our Customer Service team will reach out directly to confirm your membership cancellation and refund.

    • Larry H

      Date: 09/01/2024

      The charged my 89 year old mother for months. She never signed up. Scam.

    • Tom U

      Date: 08/26/2024

      I used ***** **** ***** to buy rotors and brake pads and the way the site was worded it appeared you had to click FreeShipping.com to get your order with free delivery. Cost me $21.00 for nothing but was able to cancel the service with a phone call. PS Buy ******* **** equipment using ***** Prices are better and there’s free shipping in most cases.

    • Min K

      Date: 08/17/2024

      Freeshipping.com is horrible. I dont even recall signing up for membership and I was charged $19.00 per month for 4 months without even notice or email from freeshipping for billing. I dont ever recall using their service.

    Clarus Commerce, LLC is BBB Accredited.

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