We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Market Research

Dynata

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Market Research.

Reviews

This profile includes reviews for Dynata's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Dynata has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3.65

    Average of 401 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • MIchael M

      Date: 10/02/2024

      MIchael M

      Date: 10/02/2024

      I have been doing surveys for almost 20 years now, it is a great way to earn hotel nights and airline miles. But you do have to pay attention and nor rush through them. **** M

      Dynata

      Date: 10/31/2024

      Hi *******! We are happy to hear that you are earning points/miles while taking surveys with us. For any survey issues or concerns, please contact our support team. Have a good day!

    • Bryant T

      Date: 10/02/2024

      Bryant T

      Date: 10/02/2024

      The surveys are interesting and varied. In the past few months, there has been some problems with a few surveys but when I make them aware the problem is resolved. Their responses are immediate and the resolution is within that day!

      Dynata

      Date: 10/31/2024

      Hi ******! Thank you for giving us your feedback. We are glad to know that our support team was able to handle your account issue quickly. Let us know if you need anything else.

    • George G

      Date: 09/29/2024

      George G

      Date: 09/29/2024

      Good service and very attentive. All problems have been addressed in a timely manner.

      Dynata

      Date: 10/03/2024

      Hello ******! Thank you for your honest review. We are always happy to help when needed. Have a good day!

    • Joseph C

      Date: 09/29/2024

      Joseph C

      Date: 09/29/2024

      I have been with them for over ************************************************************************************ a professional and timely manner. the surveys unto themselves have become cumbersome from a mechanical way and customer service have handled my requests in a timely manner even when the surveys have failed to respond from a computer failure in the surveys programming

      Dynata

      Date: 10/03/2024

      Hello ******! We appreciate your honest feedback. We are constantly working on ways to improve our members experience, surveys, promotions, and rewards. In the meantime, please do not hesitate to reach out to our support team for any account or ********************** concerns you may have. Thank you!

    • Robert S

      Date: 09/28/2024

      Robert S

      Date: 09/28/2024

      Ive have had a few problems with E-Rewards over many years regarding getting credit for surveys that were between 95 and 99 finished, then getting booted off the survey. I contacted **************** and after looking into my issues, they issued a credit. I feel their customer service is A+ over other companies. Keep up the good work.

      Dynata

      Date: 10/03/2024

      Hi GolfGuy! Thank you for sharing your overall wonderful experience with us. We hope to be able to continue to provide you with excellent service. Have a good day!

    • Darrah C

      Date: 09/28/2024

      Darrah C

      Date: 09/28/2024

      I have been an E-Rewards panelist for 19 years and have been satisfied with is organization. Have there been some survey problems along the way or have I had to get in contact with them about receiving reward points and the answer is yes, but they have been quick to respond to each and every situation, then correcting it.I will continue to be a member if this company.

      Dynata

      Date: 10/03/2024

      Hi ******! We are happy to know that you have been with us for many years! We can assure you that we are constantly working on ways to improve our members experience, surveys, promotions, and rewards we offer. Thank you for your feedback!

    • Emily C

      Date: 09/28/2024

      Emily C

      Date: 09/28/2024

      I have been a member for just over a year. Really appreciate the customer service response when there is a problem with a survey. The choice of surveys is steady and most are quite interesting, not unduly long and have good point values. The website is quite fun,too. Payouts have been regular and quick. Really appreciate this company, they really care about quality service to their client.

      Dynata

      Date: 10/03/2024

      Hi *****! We are happy to hear that you are satisfied with the surveys, and our support team. Let us know if you need anything else. Have a good day!

    • Irina B

      Date: 09/28/2024

      Irina B

      Date: 09/28/2024

      I love Web Perspectives! They always have a lot of interesting surveys with fair compensation. It is easy to redeem points and there are some cool options for redeeming. **** e-card comes on the email almost instantly which is fantastic. If I need any help customer support is always staying in touch and able to solve my issues very fast. Last time it took only one day. I am delighted with this company!

      Dynata

      Date: 10/03/2024

      Hello *****! We are glad that your experience with us has been positive. Thank you for your honest feedback about our surveys, rewards, and the service we provide. Have a good day!

    • Manon T

      Date: 09/28/2024

      Manon T

      Date: 09/28/2024

      Works great, very good customer service. I would like to see them rewards people with some kind of reward when the person is rejected from a survey

      Dynata

      Date: 10/03/2024

      Hi ****** We are happy to hear that you are satisfied with our support team. Let us know if you need anything else. Have a good day!

    • Jenn D

      Date: 09/27/2024

      Jenn D

      Date: 09/27/2024

      Have been doing surveys for about 7 years. Top-notch. **************** has improved greatly over the last couple of years. My only complaint is that occasionally I will answer a survey's questions for quite awhile, only to get where you think you have reached the points, and then be told by the survey maker that you didn't qualify. Appreciate the speed of getting rewards.

      Dynata

      Date: 10/03/2024

      Hi Jenn! We appreciate your feedback. There is always something to improve on. Let us know if there is anything we can help with regarding your surveys. Thank you!

    Dynata is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.