We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Market Research

Dynata

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Market Research.

Reviews

This profile includes reviews for Dynata's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Dynata has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3.74

    Average of 394 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Rick F

      Date: 07/04/2024

      Rick F

      Date: 07/04/2024

      I enjoy the games and appreciate the rewards. I experience more technical difficulties than I used to but they are addressed quickly and positively, albeit right now I am being told I dont qualify for many surveys without being asked any questions.

      Dynata

      Date: 07/10/2024

      Hi ********! We appreciate your time and effort to provide us with a feedback. As long as your account profile is updated, you are going to receive more surveys that fits the qualification. If you continue to experience the issue, please contact our support team for further assistance. Have a good day!

    • Gaylyn B

      Date: 07/04/2024

      Gaylyn B

      Date: 07/04/2024

      Ive been a e-rewards member since 2011. I have witnessed so many changes of hands and the disintegration of the reward points you can earn, to more technical errors and disqualifications after you complete the entire survey. They havent improved or updated their rewards catalog. You can reach out to their customer support team and request points for technical errors, late disqualifications and other issues. Their support team has gotten better at addressing issues and manually rewarding points. However, this takes additional time and effort for us survey participants. The other day their site had technical problems and no one was able to take surveys. I do enjoy taking part in meaningful surveys and have acquired many rewards over the years. Dynata reached out to me via email to participate in this review. So, I hope they will consider changes they have made. Such as: Only 5 partial survey points within a 24 hour period. Amount of survey points, length of surveys to points earned.The amount of technical errors. Adding a **** card to the rewards catalog so you can exchange points for cash ( $5 for every 15 points is their estimate) No expiration date for reward points earned. I hope this helps. Thanks for reaching out for my feedback

      Dynata

      Date: 07/10/2024

      Hi ******! We appreciate your honest feedback. Were constantly working on ways to improve our members experience, surveys, promotions, and rewards. In the mean time, please do not hesitate to reach out to our support team for any account or ********************** concerns you may have. Thank you!

    • Tianna S

      Date: 07/04/2024

      Tianna S

      Date: 07/04/2024

      I've been with e-rewards for years. It's a great hobby with useful rewards. **************** is helpful and quick to resolve any issues that arise.

      Dynata

      Date: 07/10/2024

      Hi ******! Were constantly working on ways to improve our members experience, surveys, promotions, and rewards. Thank you for being with us for all these years!

    • Phebe S

      Date: 07/04/2024

      Phebe S

      Date: 07/04/2024

      I've been using e-Rewards for over twelve years - most of the surveys work just fine, I collect points, I cash them in for airline miles. *** a problem.Some of the surveys have glitches, or shut down one question before giving me points. I notify the customer service people, they check their computer records, and nearly always give me the points.So, I'm satisfied with this company.

      Dynata

      Date: 07/10/2024

      Hi Phebe! We're happy to hear that you are satisfied with the surveys, and our support team. Let us know if you need anything else. Have a good day!

    • Max D

      Date: 07/04/2024

      Max D

      Date: 07/04/2024

      I have been doing surveys for sometime. I used to not have hardly any technical issues. But lately its like one out of two I have a problem. But they are quick to help. The problem ** having is that I get almost finished or finished with a survey and then it gives me a response that they have filled their quota or something to that affect. And then you have to contact erewards to get credit. But they do get back and give you credit.

      Dynata

      Date: 07/10/2024

      Hi *****! We apologize for the inconvenience. Survey quotas are set by our clients, but when deemed necessary we are happy to credit our members for the time they spent participating in the survey. Please do not hesitate to contact our support team for help. Thank you!

    • Keith S

      Date: 07/04/2024

      Keith S

      Date: 07/04/2024

      Fair compensation for your time. **************** is excellent when there are issues.

      Dynata

      Date: 07/10/2024

      Thank you for your feedback! Were constantly working on ways to improve our members experience, surveys, promotions, and rewards. Have a good day.

    • Grant F

      Date: 07/03/2024

      Grant F

      Date: 07/03/2024

      Excellent company to do business with and very customer oriented. I have been doing *********************** with this company for several years. This company should be BBB rated A+ and Accreditated.

      Dynata

      Date: 07/10/2024

      Hi *****! We're very happy to hear your feedback. Were constantly working on ways to improve our members experience, surveys, promotions, and rewards. Please let us know if you need assistance from our support team. Have a good one!

    • John M

      Date: 07/03/2024

      John M

      Date: 07/03/2024

      I have had only a couple issues with surveys by Dynata. Both were handled quickly and to my satisfaction.

      Dynata

      Date: 07/10/2024

      Hello ****! Thank you for giving us your feedback. We're glad to know that our support team was able to handle your account issue quickly. Let us know if you need anything else.

    • Beverly A

      Date: 07/02/2024

      Beverly A

      Date: 07/02/2024

      I've been a member of E-Rewards for a long time and have something like 650 points in my account. As long as they keep giving ****** gift certificates I'll keep doing the surveys. (Unfortunately the Kroger certs are the only reward I'm interested in.) The surveys have been increasingly problematical -- crashing, deciding after a LOT of questions that you don't qualify, etc. E-Rewards merely hosts the surveys, the companies that actually generate them are the ones responsible for the incompetence -- but e-Rewards makes good within a day or so. I had a problem with the restaurant.com certificate -- it wasn't good for theme parks, which wasn't clear until too late -- but that's not really e-Rewards' fault. Anyway, I've been happy with them for quite a while and believe them to be an ethical company.

      Dynata

      Date: 07/10/2024

      Hi ***! Thank you for your honest and great feedback! We're very happy to know that one of our reward options work for you. Please do not hesitate to let us know if there's anything we can help you with. Have a good day!

    • Emma W

      Date: 06/24/2024

      This "business" is a scam who calls me randomly, late at night trying to solicit, even though I am on the Do Not Call registry. When I tell them so, they think it is legal and okay to do so because they are a survey company. They should read the Law. Solicitation is not covered in the Do Not Call Registry, unlike surveys. Being a survey company does not cover you for the Solicitation and now Harassment of a person, and each time they call me I will report them to the *** for that violation. I would give you Minus 63 stars if I could. Solicitation and Harassment is against the law!

    Dynata is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.