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Business Profile

Passports and Visas

CIBT Visas

Reviews

This profile includes reviews for CIBT Visas's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

CIBT Visas has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • CIBT Visas

      4301 Connecticut Ave NW Ste 250 Washington, DC 20008-2345

      BBB accredited business seal
    • CIBT Visas

      2 Greenway Plz Ste 275 Houston, TX 77046-0298

    • Travisa

      555 Montgomery St Ste 700 San Francisco, CA 94111-2570

    • Travisa

      555 Montgomery St San Francisco, CA 94111

    • Cibt

      180 N Stetson Ave Ste 3170 Chicago, IL 60601-6714

    Customer Review Ratings

    1.28/5 stars

    Average of 25 Customer Reviews

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    Review Details

    • Review fromjean michel d

      Date: 04/22/2023

      1 star
      They were sending me reminders to renew my passport. I naively used them for my passport renewal thinking it would take the burden of applying for the renewal by myself. Big mistake, all they do is function as a mailbox between you and the government. I applied for an expedited renewal and it took 12 weeks to get my new passport. It was hard to get a CIBT person on the phone and when you got one they would tell you that you have to contact the government as they cannot do this on your behalf. I ended us spending endless hours on the phone to get people from the government agency. When eventually I got someone on the phone it was to hear that using a third party for a passport renewal is a big mistake. I had a trip planned which got things to move and 5 days before my trip I got the new passport with zero assistance from CIBT. The whole process took 12 weeks!. As soon as I got my passport, CIBT sent me an additional invoice for 100$ on top of the 300$ I had already paid. I will never use CIBT again
    • Review fromKrista M

      Date: 04/03/2023

      1 star
      I paid $580.02 to have CIBT expedite
      my passport renewal. My husband sent his directly to the government processing center for $60. He got his passport back in 2.5 weeks and CIBT is telling me mine will be 7 weeks. Totally useless to pay them a huge dime
      So they can take more twice as ling
    • Review fromDonald H

      Date: 11/24/2022

      1 star
      Service so bad after going to philippines over 12 years now never had a problem.Never again will i use this company
    • Review fromRAHIMA W

      Date: 11/18/2022

      1 star
      HORRIBLE experience. I was shown that the fees were going to be around 76$ but I check my visa and it is close to $280!!!! not only that, a few days later, I got charged again for $16 and change! DISGUSTING!!!!! NEVER USE THIS SERVICE AGAIN
    • Review fromLing Z

      Date: 09/08/2022

      1 star
      Terrible service, do not use. This is the worst company to use for your visa needs. They delayed us multiple times and cost us thousands.

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