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Business Profile

Passports and Visas

CIBT Visas
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for CIBT Visas's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

CIBT Visas has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • CIBT Visas

      4301 Connecticut Ave NW Ste 250 Washington, DC 20008-2345

      BBB accredited business seal

    • CIBT Visas

      2 Greenway Plz Ste 275 Houston, TX 77046-0298

    • Travisa

      555 Montgomery St Ste 700 San Francisco, CA 94111-2570

    • Travisa

      555 Montgomery St San Francisco, CA 94111

    • Cibt

      180 N Stetson Ave Ste 3170 Chicago, IL 60601-6714

    Customer Review Ratings

    1.28

    Average of 25 Customer Reviews

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    Review Details

    • jean michel d

      Date: 04/22/2023

      They were sending me reminders to renew my passport. I naively used them for my passport renewal thinking it would take the burden of applying for the renewal by myself. Big mistake, all they do is function as a mailbox between you and the government. I applied for an expedited renewal and it took 12 weeks to get my new passport. It was hard to get a CIBT person on the phone and when you got one they would tell you that you have to contact the government as they cannot do this on your behalf. I ended us spending endless hours on the phone to get people from the government agency. When eventually I got someone on the phone it was to hear that using a third party for a passport renewal is a big mistake. I had a trip planned which got things to move and 5 days before my trip I got the new passport with zero assistance from CIBT. The whole process took 12 weeks!. As soon as I got my passport, CIBT sent me an additional invoice for 100$ on top of the 300$ I had already paid. I will never use CIBT again

    • Krista M

      Date: 04/03/2023

      I paid $580.02 to have CIBT expedite
      my passport renewal. My husband sent his directly to the government processing center for $60. He got his passport back in 2.5 weeks and CIBT is telling me mine will be 7 weeks. Totally useless to pay them a huge dime
      So they can take more twice as ling

    • Donald H

      Date: 11/24/2022

      Service so bad after going to philippines over 12 years now never had a problem.Never again will i use this company

    • RAHIMA W

      Date: 11/18/2022

      HORRIBLE experience. I was shown that the fees were going to be around 76$ but I check my visa and it is close to $280!!!! not only that, a few days later, I got charged again for $16 and change! DISGUSTING!!!!! NEVER USE THIS SERVICE AGAIN

    • Ling Z

      Date: 09/08/2022

      Terrible service, do not use. This is the worst company to use for your visa needs. They delayed us multiple times and cost us thousands.

    CIBT Visas is BBB Accredited.

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