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Business Profile

Surveys

Legal Nodes LTD

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Legal Nodes LTD's headquarters and its corporate-owned locations. To view all corporate locations, see

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Legal Nodes LTD has 2 locations, listed below.

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    Customer Complaints Summary

    • 63 total complaints in the last 3 years.
    • 48 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/31/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Five Surveys is a survey site that tries to match you with surveys and pays you pennies for your time. It's not awful, except that it's basically a scam - they're partnered with the surveys they give you, hold the funds until you reach a $5 minimum, and steal your labor and survey input without ever allowing you to complete the survey. Like, if they wanted to screen me out after the initial demographics review that's fine - but getting screened out AFTER I COMPLETED THE SURVEY is straight up criminal and these clowns just want to steal data. I want my $5 and all of my information erased from their servers, I don't trust these criminals anymore, they deserve to be in prison.

    • Initial Complaint

      Date:07/29/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This app is a complete scam. It's saying that I cannot take surveys forever since I have continued to complain to them continuously. But get this, I only emailed them once with an issue. Now they aren't allowing me to withdraw funds that I have earned

    • Initial Complaint

      Date:06/18/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I've completed for months surveys, to receive my 5 surveys to cash out. Once you hit the 4th survey you get surveys to do to reach the 5th survey but will not compensate for hitting it. I've been trying 3 months. I would just like the $5 I deserve

    • Initial Complaint

      Date:06/18/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Five Survey is very fraudulent and needs to be investigated because they are taking advantage of their clients and using their information to satisfied their own needs. Five survey is a fraud and has some fraudulent survey.

    • Initial Complaint

      Date:06/18/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This is about a business on line that is taking free data from people,you do surveys for this company and they are suppose to pay you,but I never got paid. Its called 5 surveys LLC and they need to be stopped,they are a scam.You do 5 surveys and your suppose to get 5.oo dollars but Im at 4 surveys and its been over 2 months now.I dont think they pay anyone. I have tryed and tryed for over 2 months to get that 5th survey but they have it so no one gets that last survey.

    • Initial Complaint

      Date:06/12/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have pending money from completed surveys and I cannot access it. My account says its under review.

    • Initial Complaint

      Date:06/09/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A few months ago, I earned a $1 credit with 5Survey due to an error from one of their Survey Customers. This $1 is shown in my account as a $1 Balance.

      The way this survey app works is that you complete 5 surveys and earn $5, which can be redeemed via PayPal in $5 increments. Because of this $5 increment setup, the $1 in my balance cannot be transferred or redeemed.

      I have contacted Customer Service numerous times and each time I receive a similar response:

      "We want to inform you that the $1 credit you've earned can be withdrawn in the future. Please note that PayPal has a minimum denomination of $5 for withdrawals. Once your credits accumulate to this amount or higher, you'll be able to withdraw your funds."

      For months, this company has held onto the $1 I earned without providing an opportunity to transfer it, which is illegal, even if it is just $1. I want to be compensated for my work and be able to transfer that amount to my bank!

    • Initial Complaint

      Date:05/21/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This subject is currently attempting to steal our rewards.

      We ask this subject to purely and simply pay our rewards at this point

    • Initial Complaint

      Date:01/07/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I'm trying to take surveys on Prime opinion, and it says I can't take surveys until Jan. 4th 2024. This was back in December. They blocked my account, and I don't believe that I did anything wrong. I e-mailed them, and they never got back to me. and when I tried to at least cash out $2.00 in ach transfer, it said claim blocked. So, can you guys help me please? Thank you.

    • Initial Complaint

      Date:08/09/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I’ve been taking surveys on a website called “prime opinion”. I’ve been using this website for a couple of months now, and I have contacted customer service MULTIPLE times in the past to let them know about me not receiving any payment after completing surveys. they then banned my account for asking to be credited, I would always provide proof that I wasn’t credited so I have no clue why it got shut down. I find it silly that they closed my account just because I wanted what I was owed.

      Also whenever I go on the website the date always changes for when my account can be opened. It has said “your account will be opened on august 8” now it’s saying “your account is closed forever” then it said august 8th again. august 8th has passed and my account never even opened!!

      On top of this, they have been blatantly ignoring me. They claim they respond in less than 24 hours. Which is true because I have contacted customer support a lot in the past and they would always respond quickly. They see my messages and emails yet ignore me. I feel very disrespected and this website needs to be shut down if they can’t even respect their survey takers.

    Legal Nodes LTD is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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