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Average of 21 Customer Reviews
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Review fromcheryl c
Date: 08/18/2023
1 starcheryl c
Date: 08/18/2023
I paid them on 4/11 from a bill I didn't know I had. got a receipt number and took care of it. They did not pay the company nor did they take the money even though they had all the info and money. Now months later I am getting the same call from a new company. This company has no idea how to do their job!
Simm Associates, Inc.
Date: 08/21/2023
So we can properly investigate the complaint, do you have a file number with our company?Review fromRobert B
Date: 08/03/2023
1 starRobert B
Date: 08/03/2023
This organization will call and harass you to no end. They are classless and uncaring. I was told by a cousin that they were calling repeatedly while I was in hospital for heart failure. When I finally spoke to them, they told me to go beg for money to pay the bill. This should not be allowed. I have been out of work with no income since November 2022 because of my health. They definitely do not deserve BBB accreditation.Simm Associates, Inc.
Date: 08/04/2023
Would you be able to provide your full name and/or phone number we called to help us better assist your complaint? We record all calls to and from our office and once your account is determined, management would do a thorough investigation in to your accusations. Thanks.Review fromJohnny D
Date: 07/07/2023
1 starJohnny D
Date: 07/07/2023
Rude ass people you cant hardly understand and hang up on you when you question themSimm Associates, Inc.
Date: 07/10/2023
We apologize for any inconveniences as it is our company mission to provide highly effective services in a professional manner. To help research your issue, could you please provide your file number or phone number that we called to assist management with your complaint. Thanks.Review fromAnna B
Date: 06/13/2023
1 starAnna B
Date: 06/13/2023
Sent us a letter addressed to “Associat” stating that there is an outstanding debt to a bank we never banked with for $10k
No names are on the statement. Typos throughout. Instantly thought it was a scam.
This should be illegal.Simm Associates, Inc.
Date: 06/14/2023
Can you provide the file number on the letter so we can properly research? Thank-you.Review fromErmajean M
Date: 05/04/2023
1 starErmajean M
Date: 05/04/2023
I was sent letter for Debt that had been paid. No telephone number in their correspondence to Dispute!
No stamped envelope to file Dispute.
I was on hold in Livr chat for 15 minutes and no agent ever came online.
Difficult to Dispute...especially since merchant's balance that was reported was paid in full!Simm Associates, Inc.
Date: 05/08/2023
I can not find an account in our system associated with your name. Do you have an account number you could provide? Thanks.Review fromFanny O
Date: 02/24/2023
1 starFanny O
Date: 02/24/2023
they reported me to the credit bureau just 10 days late with my payment
my credit score went down 120 points..
abusive... from theyr part..
no phone calls, no email.. no nothing from theyr part..
they messed up my credit with out a notice.Simm Associates, Inc.
Date: 02/27/2023
SIMM Associates does not report to any of the credit bureaus on behalf of Sunlight Financial. Any credit reporting questions must be directed to them. Thanks.Review fromKathe B
Date: 02/21/2023
1 starKathe B
Date: 02/21/2023
They were extremely aggressive with me on the phone about a payment that was not even due yet on my dead mother's account. I sent them a check and they had the nerve NOT to deposit it! They are refusing to cash it because it is an estate check and demanding that I sign the check contrary to the bank's signature card. Then they pumped me for personal information. They are bullies and criminals. Despicable. I will report them, contact a lawyer and the original creditor. Cash the check, bullies!Simm Associates, Inc.
Date: 02/21/2023
We are sorry to hear about this. Do you have an account number for your mother's account? This would help us find the account in question and answer any concerns you might have. Thanks.Review fromPatricia B
Date: 01/30/2023
1 starPatricia B
Date: 01/30/2023
I received a letter about my son's college loan which I co-signed, asking for the total amount to be paid immediately as it is delinquent. This is 100% false. My son is making monthly payments by auto-pay from his checking account. Number 1, there is no delinquency. Number 2, there is no reason that my son has to pay this balance in full. Number 3, they contacted me, his mother, requesting full payment without even contacting my son first. This is 100% a scam. If they contact me again, I will file a fraud and harassment suit against them.
WHY IS THIS ORGANIZATION PERMITTED TO HARASS PEOPLE WITH FALSE CLAIMS?!!Simm Associates, Inc.
Date: 01/31/2023
We are having troubles locating an account with your name. If you could provide your son's name or the name of the company the student loan is through, it would help us locate the account. Thanks.Review fromFaith C.
Date: 11/12/2022
1 starFaith C.
Date: 11/12/2022
I recently received a letter stating that I owe Robert Home Medical a total of 100.00 from SIMM Associates as a debt collector. I dont owe this debt. I called and tried to speak with a representative. I was spoken to very rudely and aggressively. I stated who I was and why I was calling . I said I was calling to dispute the collection letter like it states that I can. The operator then proceeds to tell me that they are a debt collector trying to collect a debt owed by me to the Robert medical Inc. I said I don't owe it and I wanted to know how do I send the documents saying that I paid. She says I can't dispute it with them. I say why not your letter says I can, that's why people call you right to dispute or to pay. I aslo said that this is a recorded line it's no need to get rude, can't you just answer my question, how and who am I supposed to contact other than you. The debt has now been sold to you, that's why Im calling. Your letter told me to. She tells me I'm not listening and that she's sorry that I'm having a hard time understanding her and she can't help me. I said well who else can I speak with other than you. She says noone, noone is here. I said I'm not understanding if you are a debt collector and I was told to call this company about this debt why can't you help me dispute it. She hung up on me. I called back and now I'm upset. I said upfront I am not giving out my information again, I was on the phone with an operator who got rude, I said what's your name and can you spell it, rudely she spelled her name. I just wanted to know if your letter states that I am suppose to call you or notify you in writing to dispute this debt can I do so or not. I am not giving out any more information. To say least I wasn't helped now because I refused to give her my information. This was unnecessary and rude. I want this corrected and better practices need to be in place with debt collectors.Simm Associates, Inc.
Date: 11/14/2022
We are sorry for any inconveniences this may have caused. Please contact Jim Longshaw at [email protected] or call at 1-800-864-6033, extension 2233. He is the manager of the area in question and will be best suited to help you. Thanks.Review fromKA K
Date: 10/28/2022
1 starKA K
Date: 10/28/2022
Fair Debt Collection Practice Act - Multiple calls from this company. Requested that they not make contact. Rude customer service reps stating a legal matter that Hasn't been filed in any Court. Providing misrepresentation on several fronts. Also listing individuals personal credit information even in response to complaints is illegal if Not verified.
Use of information not illegally obtained. Harassing family members and friends who were Never listed on any documents pertaining to any alleged debt owed.Simm Associates, Inc.
Date: 10/31/2022
Please provide the number we are calling or your name so we may look into this further. Thank-you.
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