Reviews
This profile includes reviews for Continental Finance Company, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 859 Customer Reviews
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Review fromRoberta J
Date: 10/03/2023
5 starsRoberta J
Date: 10/03/2023
Excellent card for building credit. Great customer service to guide you and direct you in seeing how to utilize your finances.
Continental Finance Company, LLC
Date: 10/04/2023
Thank you so much for the support! We are happy to hear that you are getting value out of your Surge MasterCard.Review fromTerri J
Date: 10/02/2023
5 starsTerri J
Date: 10/02/2023
The person addressed my concerns and did so in a vrry professional manner. I was very satisfiedContinental Finance Company, LLC
Date: 10/03/2023
Thank you so much for the kind words! I’m glad we were able to get your issue resolved. We will give a shout out to the employee who assisted you.Review fromCassandra K
Date: 10/02/2023
5 starsCassandra K
Date: 10/02/2023
Great credit card thanks so much I love it very great card I tell my family and friends about this cardContinental Finance Company, LLC
Date: 10/03/2023
Thank you so much for the support! We are happy to hear that you are getting value out of your Surge MasterCard.Review fromDean W
Date: 09/30/2023
5 starsDean W
Date: 09/30/2023
Good customer service got my problem resolved customer service was very knowledgeableContinental Finance Company, LLC
Date: 10/02/2023
Thank you so much for your kind words! I’m glad we were able to get your issue resolved!Review fromTanya W
Date: 09/30/2023
5 starsTanya W
Date: 09/30/2023
Excellent Customer Service! Outstanding service and attention to my needs.Continental Finance Company, LLC
Date: 10/02/2023
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!Review fromAngela C
Date: 09/29/2023
5 starsAngela C
Date: 09/29/2023
The staff are always very personable, knowledgeable and helpful. They go above and beyond to make sure they handle your requests.Continental Finance Company, LLC
Date: 10/02/2023
Thank you so much for your kind words! I’m glad we were able to get your issue resolved!Review fromTerri T
Date: 09/29/2023
5 starsTerri T
Date: 09/29/2023
Great card customer service is very good
. Outstanding Awesome feedback and supportContinental Finance Company, LLC
Date: 10/02/2023
Thank you for the kind words! We are always here when you need us.Review fromAdrianne S
Date: 09/28/2023
5 starsAdrianne S
Date: 09/28/2023
The last phone call I made to Customer service today was handled by a truly professional and caring person who is assisting with an issue that has been ongoing since June. I am so sorry that I didn't ask for her name again before the call was ended. I placed the call appx 6:30 pm on 9/28/23Continental Finance Company, LLC
Date: 09/29/2023
Thanks for sharing this with us! We will make sure to share your praise for Crystal with her management team. Thanks for choosing Surge MasterCard. We appreciate you!Review fromCristina N
Date: 09/28/2023
5 starsCristina N
Date: 09/28/2023
The gentleman I spoke with today was very knowledgeable and polite! Listened to my needs and was able to help me.. Sorry I did not get his name but def is a great asset to the companyContinental Finance Company, LLC
Date: 09/29/2023
Thank you! We are so glad that you had a great experience with Alvin.Review fromcarmen C
Date: 09/28/2023
5 starscarmen C
Date: 09/28/2023
She was extremely polite, her customer service skills were excellent. She was very helpful in resolving my needs.Continental Finance Company, LLC
Date: 09/29/2023
Thank you so much for the kind words! I’m glad we were able to get your issue resolved. We will give a shout out to the employee who assisted you.
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