Reviews
This profile includes reviews for Continental Finance Company, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 857 Customer Reviews
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Review fromMartin E
Date: 09/27/2023
5 starsMartin E
Date: 09/27/2023
Alex was great, customer here and with my others cards with the bank as always been outstanding.
Continental Finance Company, LLC
Date: 09/28/2023
Thank you! We are so glad that you had a great experience with Alex.Review fromJohn C
Date: 09/27/2023
5 starsJohn C
Date: 09/27/2023
The representative that I spoke with was very professional, precise and very thorough. If all representatives were like her, more companies would be better. She handled my request immediately, and corrected the issue. Very pleased with the serviceContinental Finance Company, LLC
Date: 09/28/2023
Thank you so much for the kind words! I’m glad we were able to get your issue resolved. We will give a shout out to the employee who assisted you.Review fromAndy T.
Date: 09/27/2023
5 starsExcellent customer service of what your customer needs! Just keep up the good workReview fromKimberly K
Date: 09/26/2023
5 starsKimberly K
Date: 09/26/2023
Great customer service, very friendly and fast. They were extremely helpful.Continental Finance Company, LLC
Date: 09/27/2023
Thank you for the kind words! We are always here when you need us.Review fromCheryl L
Date: 09/26/2023
5 starsCheryl L
Date: 09/26/2023
The best service I've had in many years ! Keep it up !Continental Finance Company, LLC
Date: 09/27/2023
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!Review fromBetty A
Date: 09/26/2023
4 starsBetty A
Date: 09/26/2023
Although one agent did a unauthorized transaction...the matter was resolved in my favor. And the agent Lisa took the attitude I had because of someone else and remain professional at all times.Continental Finance Company, LLC
Date: 09/29/2023
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.Review fromCarrie C
Date: 09/26/2023
1 starCarrie C
Date: 09/26/2023
Awful, had a card and had fraudulent charges on my card, took almost two months to fix but not sure if it ever did because they issued another card that I never activated and then all kinds of charges started happening. I closed that account and then they said it's been closed so not sure what is going on. But I know for sure I will never use this card ever again, please watch your statements and on-line charges because it gets crazy fast.Continental Finance Company, LLC
Date: 09/29/2023
We are sorry to hear of the difficulties you experienced. We put great importance on the quality of our services and the satisfaction of our customers. Upon receipt of your review, one of the members of our team has reached out to you directly to assist. We appreciate the opportunity to resolve your concerns and look forward to serving you in the future!Review fromBarnette B
Date: 09/25/2023
5 starsBarnette B
Date: 09/25/2023
She was very polite and informative. She also made me feel comfortable.Continental Finance Company, LLC
Date: 09/26/2023
Thank you so much for the kind words! I’m glad we were able to get your issue resolved. We will give a shout out to the employee who assisted you.Review fromTheodora A
Date: 09/25/2023
5 starsTheodora A
Date: 09/25/2023
Chrystal was very knowledgeable, friendly, and very patient. She was the best!!Continental Finance Company, LLC
Date: 09/26/2023
What a great compliment for Crystal! We will recognize her for her efforts in taking care of you. Thanks!Review fromLaura C
Date: 09/25/2023
5 starsLaura C
Date: 09/25/2023
The representative was friendly and understanding. The total time of the call for payment was approximately 6 minutes. Thank you!Continental Finance Company, LLC
Date: 09/26/2023
Thank you! We are so glad that you had a great experience with Kathleen.Continental Finance Company, LLC
Date: 09/26/2023
Thank you! We are so glad that you had a great experience with Kathleen.
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