Reviews
Customer Review Ratings
Average of 120 Customer Reviews
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Review fromRonald B
Date: 10/01/2024
5 starsRonald B
Date: 10/01/2024
There was great feedback and gave good advice on how to get everything done.
Benjamin Franklin Plumbing
Date: 10/02/2024
Thank you so much for your kind words! We're thrilled to hear that you found our feedback and advice helpful. Our goal is always to provide valuable insights and guidance to ensure everything runs smoothly for you. If you ever need further assistance or have any more questions, we're here to help!Review fromWilliam D
Date: 09/25/2024
5 starsWilliam D
Date: 09/25/2024
Plumber was on time, courteous, and very knowledgable. Very satisfied with the service, the timeframe to enact repairs and the reasonable cost. I have had very good success for several years with Benjamin Franklin Plumbing!Benjamin Franklin Plumbing
Date: 09/26/2024
Thank you so much for your kind words and for being a loyal customer of Benjamin Franklin Plumbing! We're thrilled to hear that you're satisfied with the service, punctuality, and expertise of our plumber. Providing high-quality, timely, and cost-effective solutions is what we strive for, and it's wonderful to know we've consistently met your expectations over the years. We truly appreciate your continued trust in us and look forward to serving you for many more years to come!Review fromKEVIN G
Date: 09/24/2024
5 starsKEVIN G
Date: 09/24/2024
Matt was prompt... cleaned up after job... explained all work done 100% perfectBenjamin Franklin Plumbing
Date: 09/26/2024
Thank you for the fantastic review! We’re so glad to hear that Matt provided prompt, thorough, and clean service, and that he took the time to explain everything. We always strive for 100% perfection, and it’s wonderful to know Matt delivered just that. We appreciate your feedback and look forward to serving you again in the future!Review fromEdward C
Date: 09/24/2024
5 starsEdward C
Date: 09/24/2024
Very professional and efficient. He explained in detail the work needed.Benjamin Franklin Plumbing
Date: 09/26/2024
Thank you for your great review! We're pleased to hear that our technician provided professional and efficient service, and took the time to explain the work in detail. Clear communication is important to us, and we're glad it made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again!Review fromEdward C
Date: 09/18/2024
5 starsEdward C
Date: 09/18/2024
Excellent service with a personal touch. Took extra time to discuss a planned repair.Benjamin Franklin Plumbing
Date: 09/19/2024
Thank you so much for your kind words!Review fromKEVIN G
Date: 09/17/2024
5 starsTechnician Matt came quoted for the job of moving washer and dryer pipes to upstairs and everything was perfectReview fromTodd K
Date: 09/16/2024
5 starsTodd K
Date: 09/16/2024
From the moment Brian’s team started this job, through the complex situation we had involving a sub-par insurance company, our experience with Benjamin Franklin was exceptional.Benjamin Franklin Plumbing
Date: 09/18/2024
Thank you so much for your thoughtful review! We're thrilled to hear that Brian and his team were able to provide exceptional service, even through the complexities of dealing with a tough insurance situation. We take pride in supporting our customers through every step, and it’s great to know we made the process smoother for you. If you ever need anything in the future, we’re always here to help!Review fromJoanne C
Date: 09/16/2024
5 starsJoanne C
Date: 09/16/2024
Sean and his apprentice, Grayson, were wonderful. They were professional and personable. They explained what they were doing and why! I highly recommend them.Benjamin Franklin Plumbing
Date: 09/17/2024
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. Our team works hard to deliver the best service possible, and it’s wonderful to know we’re hitting the mark. If you ever need anything, we’re here to help!Review fromTodd K
Date: 09/13/2024
5 starsTodd K
Date: 09/13/2024
Amazing team in an emergency situation where we had no water for ten days!!! Thanks Brian and George and the excavation crew! Best team ever!!!Benjamin Franklin Plumbing
Date: 09/17/2024
Thank you so much for your amazing review! We're so glad Brian, George, and the excavation crew were able to assist you during such a challenging time. Being without water for ten days is no easy situation, and we’re happy we could help get things back on track for you. We’ll be sure to pass along your kind words to the entire team—they’ll be thrilled to hear it! If you need anything else, we’re always here to help.Review fromJ D R
Date: 09/11/2024
5 starsVery professional and thorough. Prompt courteous service. Chad was our technician. Very satisfied with his service.
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