Reviews
Customer Review Ratings
Average of 35 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMonica S
Date: 06/22/2023
5 starsExcellent company prompt water damage issues all done good communication would use againReview fromMelvyn C
Date: 06/13/2023
5 starsThey were always on time on the date scheduled. All work was done professionally and to our satisfaction. *** and *** were very accommodating and a pleasure to work with. I highly recommend ******Review fromDonna F
Date: 06/12/2023
5 starsDonna F
Date: 06/12/2023
I am happy going with J& R Restoration. They were all curious and fixed all the problems I had with my house. When they thought they were done we found another place that had to be replaced. They address and fixed every part. I would recommend ***** Restoration who wants a company working for you in making all ************ and most of all the customer satisfaction Thank you *************************
J & R Restoration Services, Inc.
Date: 06/13/2023
Thank you for your feedback, *****! It was a pleasure working with you!Review fromJules G
Date: 06/06/2023
5 starsJules G
Date: 06/06/2023
All work was done as promised, on time and in a very professional manner. The employees were quality craftsman, friendly and very helpful. We are totally satisfied with the job and would gladly recommend them.J & R Restoration Services, Inc.
Date: 06/07/2023
Thank you for your review, *****! It was a pleasure to assist you!Review fromJohn T
Date: 04/24/2023
5 starsProfessional
Courtesy all the way
Fast
Quality
Team work with us as the customer
All in all I highly recommend themReview fromJoseph T
Date: 04/10/2023
5 starsVery efficient which made each step a very easy process. Always on time and available by phone.Review fromCheryl M
Date: 03/29/2023
5 starsCheryl M
Date: 03/29/2023
***** Restoration was a pleasure to deal with in a tough situation. ****** explained every step on a daily basis and walked us thru the bathroom restoration, dealing with mold and water damage. The work was done with professionalism and patience.I highly recommend them. If you want someone honest and reliable, then ****** is your guy.J & R Restoration Services, Inc.
Date: 03/30/2023
Thank you, ******!Review fromAshley M
Date: 03/10/2023
5 starsAshley M
Date: 03/10/2023
Roy and Joseph helped us from start to finish and explained the mold remediation process thoroughly and set our minds at ease. Joseph and Roy responded very quickly to all of our questions and concerns. All of the people they sent out were always on time, efficient, and neat. We highly recommend J & R Restoration Services!J & R Restoration Services, Inc.
Date: 03/14/2023
Thank you for your feedback, Ashley!Review fromKelli V
Date: 03/07/2023
5 starsJ&R Restoration were a pleasure to work with! They explained the process of the remediation thoroughly, kept to the timeline given, and were readily available for anything we needed.************ people which is hard to come by in South *******!!***** VReview fromFran S
Date: 02/05/2023
5 starsThey did a bathroom remodel with a very satisfactory result. They always came on time,were very professsional,answered all my questions and were friendly and courteous. All of my calls were promptly returned. I would definitely recommend them.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.