Reviews

This profile includes reviews for Bluegreen Vacations Unlimited, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Bluegreen Vacations Unlimited, Inc. has 58 locations, listed below.

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  Bluegreen Vacations Unlimited, Inc.

  4960 Conference Way N STE 100 Boca Raton, FL 33431-3311

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  Bluegreen Vacations Unlimited, Inc.

  1830 Galleria Blvd Matthews, NC 28105

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  Bluegreen Vacations Unlimited, Inc.

  620 Camp Jordan Pkwy East Ridge, TN 37412

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  Shenandoah Crossing Resort & Country Club

  174 Horseshoe Circle Gordonsville, VA 22942

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  Bluegreen Vacations Unlimited, Inc.

  5500 Gulf Blvd St Pete Beach, FL 33706-2323

Review Details

• Review fromJ6 P

  Date: 07/22/2025

  1 star
  My husband and I were in ********, *******, when we attended a Bluegreen presentation for haunted night tickets. The entire experience was overwhelming and full of lies and mis***resentations. They deliberately concealed material facts about ownership. The agent told us that we would have the ability to use our points for ****** tickets and/or cruises. They dont have any connection whatsoever with ******, despite claims they were. The salesperson also said that we can use points to pay maintenance fees which later a customer service *** contradicted. We believed what they said verbally to us and trusted them when they pushed us to sign the contracts employing a now or never tactic denying us reviewing legal documents before signing. These so called deals of a lifetime ownership are worthless and sold under lies. Unfortunately, they have a good system in place to cover up their illegal doings so what is on legal paper protects them. Bluegreen seriously needs to be exposed and held liable for their false mis***resentations. I dont understand how they are still in business and have not dealt with the consequences

  Bluegreen Vacations Unlimited, Inc.

  Date: 07/23/2025

  Dear J6 ********,
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
  
  

• Review fromClaude & Candy S

  Date: 07/22/2025

  1 star
  My wife and I attended two separate sales presentations at Bluegreen Resorts officesone in ***********, ** and another in ************, **. At both events, we were given misleading information and false assurances that greatly influenced our decision to purchase a timeshare. We were told we would receive priority booking at all Hilton resorts globally, discounted travel services, exclusive access to luxury accommodation, and the ability to rent or resell our timeshare easily. Since becoming owners, we have found that many of the promised benefits do not exist or are so limited in availability that they are practically unusable.Both presentations involved high-pressure sales tactics that lasted between four to six hours. We were rushed through the signing process without adequate time to fully review or understand the contract. We were not informed about the significant and recurring increases in maintenance fees, which have placed an ongoing financial burden on ***** is clear to us now that the entire sales process was designed to mislead and pressure customers into purchases that benefit the company financially at the consumers expense. We believe these actions constitute fraud and misrepresentation. This process is overwhelming!

  Bluegreen Vacations Unlimited, Inc.

  Date: 07/23/2025

  Dear ****** *********,
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
  
  

• Review fromMarilyn S

  Date: 07/17/2025

  1 star
  Our Bluegreen contract began after my sister gifted us a trip to **************, *******. My husband and I were invited to attend a one-hour meeting in exchange for a $50 gift card. Despite being 71 and 69 at the time (this is 7 years ago), we agreed to attend. During the meeting, we explained that we rarely vacation because my mother, who has aphasia and dementia, lived with us and required full-time care. However, they still insisted the timeshare would be a good investment that we could pass on to our children. We were assured maintenance fees would be low and manageable, but we werent told they were due annually. My husband believed it sounded reasonable, so we agreed to buy the smallest number of points offered. That meeting lasted four hoursnot one.Despite being labeled platinum elite members, we continue to have trouble booking trips. It turns out that properties arent exclusive to owners, as Bluegreen rents to prospective buyers, not just owners and their families. This experience has caused significant financial, emotional, and mental strain, made worse by the health challenges we now face. We believe we were misled during each transaction and taken advantage of in vulnerable moments.

  Bluegreen Vacations Unlimited, Inc.

  Date: 07/21/2025

  Dear ******* ********,
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your disappointment.We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!

• Review fromLuke B

  Date: 07/16/2025

  1 star
  As an owner, I would have expected a little more understanding. As I was paying off my mortgage completely, I told them I just wanted to see the payment post first and then I would take care of any remaining balance and pay off the maintenance fees on Friday. I called back on Friday, they sent my maintenance fees to collections and now I have to pay an additional $500 in fees on top of it. I filed an appeal and was told 10 days. I called at day 11 and no word, online chatted on day 15 and they told me the account was closed and my appeal must have been denied. No email about the decision that I was told I would receive, nothing but a statement in the mail from their collection agency for the fees. I do have ownership in this misunderstanding for I thought fees were included in payoff but regardless, they had tracking numbers for the checks, they had steady communication from me, we use our points consistently. No help from the corporate entity. The reps were nice but their policies are shaped to get you if you have 1 misstep and even if you have a lot of points, as much as they say you can sell them, it sure wont be for the price you bought them at. last I researched, they will buy back at a buck a point but charge you 5 or 6 bucks a point. That doesn't seem fair at all. Should be more freedom in the prices on that if someone so chooses to sell. I like being forced to go on vacation and it gets me out of the house but holy, your just a financial meat puppet to pad their pockets with.

  Bluegreen Vacations Unlimited, Inc.

  Date: 07/17/2025

  Dear **** ******,
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your concerns. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!

• Review fromEdward B

  Date: 07/16/2025

  1 star
  Bluegreen Time Share: Gimmick I am a Disabled American Veteran, I served three years in **** as a Parachute Rigger and a Naval Gunfire Spotter with six months in ******** and was discharged medically with 100% Disability. I was approached by a person at ************* to buy a three day vacation to *************; I did not use this for a long time and they kept sending me emails to take the vacation, eventually I went on Veterans Day of 2024. I checked in at a place in ******, **. Where the ********* representatives gave me information about where I was to stay for the three days and where I was suppose to go for seminar the next day. After I got to the seminar the next morning at 8:00 AM and the seminar was over in about 90 minutes we went to a larger room where all the parties were behind desks. Everyone had different people showing them Time share Vacation packages. I told them I could not afford that much. Then a second guy came out with a smaller package for me I told them I could not afford that much money. Then they separated me from the rest of the and took me out on the patio and were relentless about me buying the package and after about six hours I finally broke down and bought the package, which I could not afford. They set me up for another appointment in December to come back. When I returned in December they went through the same routine. This time I went to an apartment complex on the third floor. Took me in and said I was paying the maintenance fees for life, but found out two months later I had an addition vacation package and I did not need the original package they had conned me into buying. I contacted club owner relationship and it was hard to get them to return my calls. This process went on for several weeks where I left several messages. Finally after several conversations with the same woman, she thought they refund the money from the second vacation, but she had to ask her manager. I am still waiting. BAD PEOPLE!

  Bluegreen Vacations Unlimited, Inc.

  Date: 07/21/2025

  Dear ****** ********,
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your frustration.We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!

• Review fromShannon C

  Date: 07/14/2025

  1 star
  we were lied too and held in a room for 8 hours until we bought into the program I never in my life have a ever had someone do that. they failed to mention that we could walk out and brought over 8 people in the room to "talk" to us. made many attempts to get out of the program and I was told too bad Im stuck in it! what they are doing is unethical the sales man quit 3 weeks after we bought into this and called me crying cause he agreed that was over the top and knew that they werent letting us leave

  Bluegreen Vacations Unlimited, Inc.

  Date: 07/15/2025

  Dear ******* *****,
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!

• Review fromAbby C

  Date: 07/11/2025

  1 star
  I have not even attended the vacation or timeshare meeting yet. At this point even trying to plan this trip is a horrible experience. The only way to get a hold of someone in customer service is to call and wait on hold for an hour. Afterwards you just get told something completely different than what you were originally told. But of course they will not respond via email to anything so there is no paper trail of the inconsistencies they tell you which is convenient for them. Definitely not even considering buying a timeshare with this preliminary experience.

  Bluegreen Vacations Unlimited, Inc.

  Date: 07/14/2025

  **** **** ******,

  Thank you for taking the time to share your review. We sincerely regret to hear of your experience. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
  
  

• Review fromKimberly M

  Date: 07/10/2025

  1 star
  Pressured me and my family into a 1 year, 2 hour time share but when called to reserve a location was informed I Had to have a major credit card. Well guess what I didn't. So I was trying to see what can be done so she said today that I would have to reserve my vacation and she can run my credit report with just my name alone(umm never heard of this) but I never booked the trip for her to run anything came back 5 mins later said we was denied and NO refund cause I shoulda refunded 3 months ago when I got the trip. ***!!!! Stole ****** from my family!! What a joke!!!

  Bluegreen Vacations Unlimited, Inc.

  Date: 07/11/2025

  Dear ******** ********,

  Thank you for taking the time to share your review. We sincerely regret to hear of your experience. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
  
  

• Review fromAndrew L

  Date: 07/09/2025

  1 star
  Bluegreen Vacations Misled Us Extremely Disappointed We booked our stay at DMonaco through Bluegreen Vacations, and were promised a relaxing, luxury experience with access to *************** amenities. That was completely false Big Cedar had no idea what we were talking about and denied us access entirely.Everything about this trip felt like a bait and switch. Bluegreen sold us on kayaks, paddle boats, an open pool, restaurants, and full resort amenities but when we arrived, none of it existed. The pool was closed and full of algae, no kayaks or boats were available, and the on-site restaurant and pool bar were shut down with no explanation. The gym? Just a storage room full of audit files.The only time we saw staff was at check-in. After that, there was no one to help, and trash was left in the hallways for the duration of our stay.We feel completely misled by Bluegreen Vacations. If this is the kind of property youre promoting and calling luxury, you need to seriously reevaluate your standards and your honesty.Would not recommend this experience to anyone.

  Bluegreen Vacations Unlimited, Inc.

  Date: 07/11/2025

  Dear ****** *********,

  Thank you for taking the time to share your review. We sincerely regret to hear of your experience. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
  
  

• Review fromAndrew H

  Date: 07/05/2025

  1 star
  I was harassed into a vacation purchase after booking a crappy Econolodge for one night after my tent was destroyed by a bear. I had low blood sugar, it was at the end of a 14 hour day, and there was rain and traffic. I stated multiple times I do not care about luxury hotels, do not fly, felt I would not use the vacation unless I could transfer it to someone, felt there must be some catch as the price was too good to be true, and that I was exhausted and not thinking clearly. I said no multiple times but they keep coming at you and offering more and more discounts and perks until it feels like you might be an idiot to not say ok. I am now in the process of trying to get a refund within ********************************************************************************* writing to a Florida address. I got another call from a ************ scammer the other day and hung up mid sentence and will never let any ************ *** finish a sentence with me again. I am also trying to get out of their Privileges program which is the entry door for constant scam calls for BlueGreen and other chains. I cannot say if these BlueGreen hotels are actually nice to visit or not as I will never visit one. They do not mention anything about time share meetings except in the fine print after you agree by phone. Just hang up as rudely as you can, even if it ruins the poor sales person's day. They are just trying to get by like the rest of us, but are also scamming people and lying.