Reviews

Review Details

• Review fromEspinosa C

  Date: 05/09/2025

  5 stars
  Ive moved a lot, but never with a team this polite and prepared. They had all the right gear and the right attitude. Everything about the process felt smooth. This team is the real deal.

• Review fromAriah B

  Date: 05/09/2025

  5 stars
  One Source Van Lines was the only company to ask how I was feeling during the move. Not just how many boxes I had. That small question made all the difference. They moved me AND checked in emotionally. You cant teach that. Thats just good humanity. HEART-LED SERVICE!

• Review fromTimothy E

  Date: 05/08/2025

  5 stars
  The quote was accurate and the service top-notch. One Source Van Lines stayed within time and budget. Everything about the move felt well-managed. OUTSTANDING performance!

• Review fromCamille G

  Date: 05/08/2025

  5 stars
  Movers asked if they should load the coffee maker last so I could use it the next morning. I hadnt even thought of that! It was such a thoughtful moment. Moving is exhausting, but starting the next day with coffee made it feel manageable.

• Review fromLucas D

  Date: 05/08/2025

  5 stars
  I was expecting delays, but One Source Van Lines kept everything right on time. No surprises, no stressjust reliable service. They really impressed me with their calm, focused approach.

• Review fromAdkins A

  Date: 05/07/2025

  4 stars
  The way One Source Van Lines navigated narrow hallways was impressive. They didnt bump a thing. That kind of attention to detail is rare. They earned my trust right away.

• Review fromElliott D

  Date: 05/07/2025

  4 stars
  One Source Van Lines handled my antique desk like it was priceless. They protected every corner and explained how theyd secure it. It arrived without a scratch. I was relieved and grateful.

• Review fromOsiris M

  Date: 05/06/2025

  1 star
  Beware Misleading and Unprofessional I had a very disappointing experience with One Source Van Lines. In February 2025, I called for a moving estimate from ******** to *****. The representative pushed hard for me to pay a $995.23 deposit, reassuring me multiple times that if I needed to cancel, it wouldnt be a problem because theyre not like other moving companies that scam people. That turned out to be completely false.What they dont tell you clearly while pressuring you to pay is that they only offer a refund if you cancel within ************************************** the contract, but they make a big deal on the phone to make you feel safe paying the deposit. Its all part of the pitch.Unfortunately, an extreme and unexpected situation came up that made it impossible for me to move even if I wanted to and I contacted them to cancel. Despite the circumstances, they refused to refund me a single dollar. When I spoke to ******, who handles cancellations, she was rude, dismissive, and unprofessional right from the start. There was no compassion, no effort to help, and absolutely no accountability.They also did not conduct any in-person inspection of my belongings, and failed to provide the required ***** documents that explain your moving rights both of which are red ******** not trust what they say on the phone. Do not pay any deposit. This company misleads customers and offers no real support once they get your money. I do not recommend them at all.

• Review fromBeil R

  Date: 05/06/2025

  5 stars
  They even helped move a few boxes into the attic when I asked. No sighs or eye-rolls, just a cheerful Sure! That little gesture meant so much after a long day.

• Review fromAustin G

  Date: 05/06/2025

  5 stars
  One Source Van Lines finished ahead of schedule and didn’t cut corners. Every box was handled right. I’ll be recommending them to friends, family—everyone.