Reviews

This profile includes reviews for Lincare Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Lincare Inc. has 1110 locations, listed below.

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  Lincare Inc.

  19387 US Highway 19 N Clearwater, FL 33764-3102

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  Lincare, Inc.

  1340 Higdon Ferry Rd STE A Hot Springs, AR 71913-6411

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  Lincare, Inc.

  1321 N Main St Harrison, AR 72601-2212

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  Lincare, Inc.

  2901 E Zion Rd STE 11 Fayetteville, AR 72703-5070

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  Lincare, Inc.

  1101 Museum Rd STE 1 Conway, AR 72032-8580

Review Details

• Review fromSusan y

  Date: 06/29/2025

  1 star
  Lincare, I have dealt with both Wakefield and Bedford NH: Total nightmare!! Never return calls. First mask was not sized correctly. New style mask did not send the hose to connect to the Resmed machine. They created 2 accounts and won't merge into one. As a result, orders are cancelled since the one account does not have my insurance. I feel like I am being tortured having to use a mask that pinches my nose shut in order to have insurance cover the cost of equipment. It's like putting your head in a plastic bag and sealing it. They fitted me for new style mask and lied - said it only came in one size fits all. That is what they sent and its still pinching my nose. My Doctor provide the 3 different sizes. I need Large! Now I am fighting with them to send right size. they say insurance too soon to change what they sent. But they sent the wrong size. I can't get them to send me the correct equipment.

• Review fromPatricia H

  Date: 06/28/2025

  1 star
  Had problems after hours, called the company, talked with Carol and she said they would make a delivery on Monday. We are talking about an oxygen delivery company!!! That is not acceptable. Definitely do not care about their customers. Please, for your own safety, don’t use this company.

• Review fromJordan G

  Date: 06/24/2025

  1 star
  I would never recommend their service and certainly not to the elderly, who are their main customer base as a medical supplier. I cancelled my dad's service with Preferred Homecare who is billed through Lincare on May 2nd. I was told by Preffered that his account was deactivated and that no more payments were going to be made from his card. My dad was put on Hospice and passed shortly after. Preferred came to get their supplies the friday after my cancellation, to their convienience. On June 1st, I'm notified that a recurring charge was made from Lincare for his services through Preferred. At this point, he has been deceased for 3 weeks, I had already been assured that further charges were cancelled, and the supplies that are being charged for have long been picked up. As it's billed through Lincare, I call them on June 3rd to get refunded. Hold time is 15 minutes, and by the end, I am assured once more that his account is deactivated and that no further charges will be issued, and for the refund, I will be recieving a call from their Regional Billing Office. I recieve no call, and wait a considerate 2 weeks before calling again. Every call made his been met with no acknowledgment of prior calls, and no solution. I now try to call Preferred directly. Their automated system to get to billing brings me back to the same line for Lincare, if I'm lucky enough to get there, because if you respond to their billing options by pressing 4, 3 seperate times, the call will hang up. Speaking of, my calls have been mysteriously disconnected after mentioning a refund twice. Frustrated, as I get the same answer about their "Regional Billing" a final time, I ask support for the number so I can call them myself, and the number she gives me leads me back to the same automated system I've been faced with the entire time. I genuinely believe the system is set to frustrate the customer into giving up. At least 6 calls, no solution. I have begun to dispute the charge on the card instead.
  
  
  
  
  

• Review fromTrish L

  Date: 06/24/2025

  1 star
  Horrible. Have for several months asked them to pick up oxygen tanks and they have said they will be out and failed to show on multiple occasions. Do not recommend them but it looks like you don't need to base that off just my review.

• Review fromJohn H

  Date: 06/17/2025

  1 star
  Lincare has been over billing my insurance company for my CPAP machine. I've been trying to resolve this issue for 8 months now and have yet to get anyone that can help me. I've spent endless hours on hold with more than a dozen different people to talk to along with several different departments to call and have not received any feed back to what the contract for my new CPAP machine states. I've left several messages with the person that is the regional manager for my area and have yet to hear any thing back from her.

• Review fromJeff S

  Date: 06/06/2025

  1 star
  Do not do business with this company. ****** them beforehand, You will see that the Fraudulent charge clients and were actually sued for it. However, it shows that they still continue to do it. They are sending me bills 2 years after I returned my machine in, I set up a payment plan and now they are threating to put me in collections. AVOID AT ALL COSTS.

• Review fromChris T

  Date: 06/05/2025

  1 star
  Several years ago I was referred to Lincare for a CPAP machine. I found the appointment unsatisfactory in every particular. I felt patronized, disrespected and completely uneducated in the use of the machine. Nevertheless, I took the machine and proceeded to read the manual. Several days later I received a follow-up call from Lincare. Because of the tone of the call and my earlier experience, I hung up on the caller. The following day I returned the machine and got a receipt. After continued encouragement from my providers, I recently set about getting a machine from a different organization. I discovered that I had been categorized as non-compliant with Medicare. I didn't understand this because I had never used the machine or even removed it from the box. A call to Medicare confirmed that there was no way to appeal. As a result of being non-compliant, I have expended considerable time, hassle and expense in order not to use Lincare. It's been worth it.
  
  
  
  
  

• Review fromSteve S

  Date: 05/26/2025

  1 star
  Don't waste your time using this office. I'm sure all the other ones are much better. They don't have time 2 even deal with you.They're pretty busy people and could really care less.If you get taken care of at all.AGAIN, DON'T WASTE YOUR TIME.I WOULDN'T GIVE THEM ANY BUSINESS

• Review fromRon N

  Date: 05/26/2025

  1 star
  Lincare was not clear on billing for bi-pap machine, they did however inflate the cost of the machine while billing My Medicare Insurance and my portion of each month payments was set up on auto pay to my credit card. They abused the ability to charge to my credit card by over billing me what I was told it would be and even double billed monthly service.once. They would not tell me in advance how much I would be billed for bi-pap maintained supplies. I returned the bi-pap machine after 5 month of the 13 month rental to purchase agreement and put a stop to auto pay to my credit card.
  
  
  
  
  

• Review fromBob H

  Date: 05/23/2025

  1 star
  In my 64 years, this has been the worst customer service experience I’ve ever had. I have a referral for a new CPAP that is now three months old, and I’m still waiting. I have called the local Chatsworth office seven times and, through my own efforts, discovered missing items in my file and took the initiative to resolve them. They have never contacted me to inform me of any issues. At the two-month mark, I filed a complaint with the “We Care” team at their corporate office. One month later, I’m still waiting. I confirmed that they have had everything they need for over three weeks, yet my file remains unreviewed. As a senior citizen and a veteran with over 23 years of service, I believe I deserve better customer service. If you are in need of a CPAP or CPAP supplies, I strongly recommend that you do not go through Lincare. It will only lead to unnecessary frustration.