Health Products
NutraitionThis business is NOT BBB Accredited.
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Complaints
This profile includes complaints for Nutraition's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 243 total complaints in the last 3 years.
- 180 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:11/19/2024
Type:Product IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I ordered a portable room electric heater recommended in their advertising as a miracle money saver and endorsed by **** ****. When it was received, I tried to use it according to the enclosed instructions (filled with misspellings), but it does not work. I tried to phone and email them, but that only resulted in advertisements for their other (health related) products. I was never able to reach a live person. I then contacted BBB and learned that this company has an "F" rating with BBB.Initial Complaint
Date:11/18/2024
Type:Order IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
These gummies make no effexxt i want my money back. And STOP sending me these gummies i got like 24 bottles unaopened and you keep on sending me more pls STOP getting the money out of my credit card.Initial Complaint
Date:11/15/2024
Type:Delivery IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I ordered a one time shipment of KETO + ACV Gummies from Nutraition at ***************************************************************** Now I am getting multiple shipments. I would just like to cancel the apparent subscription with them and be ******** can I get this done, and I know there are multiple affected individuals with the same issue.Initial Complaint
Date:11/15/2024
Type:Service or Repair IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Like similar complaints already filed against this provider,by other purchasers , I keep getting these Keto gummies mailed to me. I have called a phone number that was supposed to be related to this and asked them to cancel immediately to no avail. This was supposed to have been a one time purchase, but I keep getting product mailed to me. Please make it stop.Initial Complaint
Date:11/14/2024
Type:Delivery IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I purchased from 'Fast Ripped ****,' 6 bottles of **** + ACV Gummies--a one time purchase--sometime in late May or early June. On 06-26-24, I was charged $199.85 and had received all 6 bottles. I did not order anything else, and as stated, this was to be a one time purchase. Then, I started receiving a new set of six bottles (same product) every month. Since I had some medical issues 'of my own,' I had not started taking any until a few months later, and was rather sporadic in taking them, I didn't think too much about the deliveries at first. Then my husband stated we were being charged every month ... for something I ordered only as a one-time purchase. We started investigating. There was a phone number on the packaging for questions: CS# **************. The business and location of the product was received from: NUTRAITION, **************************************************************. We tried the **** which turned out as a 'wrong #.' We cannot find any information regarding contacting the business. Make matters worse, we also are being charged for 'Track My **** Diet' (an app??) at $14.95 per month for the last 6 months. This was not ordered! The most recent order of both items being received is dated 10-30-2024. I've retained the last 3 shipment labels with the following #s included thereon: ***** C4038497. I discovered the advertising for this product while scanning through articles on my phone via ******. I researched the product (or so I thought) through my computer prior to deciding to ordering and even did some consumer reports investigation. I felt good about making the one-time purchase. Obviously, now, I know this to be some type of scam! Is there a way to stop these monthly purchases?! Thank you for your attention to this inquiry. I put in the last **** tracking # I received below. Total amount spent on the **** gummies for 5 months, minus the one-time purchase = $999.25, PLUS the 'Track My **** Diet' (??) for 6 months ($89.70) is shown below.Initial Complaint
Date:11/13/2024
Type:Delivery IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This was an item of Keto-ACV gummies from Nutraition which was delivered on Nov *******. **** tracking #**** 1362 0624 9274 9328 23. I had ordered this product in May 24 from a different company and cancelled it promptly. I did not receive and further deliveries from them. I checked with that company and they verified the cancelled subscription. Today I found several charges to my bank that I did not recognize: DatePayeeMemoCategoryChargeClrPayment9/25/2024Buyatketstore59.85R ****** 9/25/2024Buyatketstore101.75R ******* 11/5/2024Kethealthshop119.85R ******* 11/12/2024Track My Keto14.95R ****** These were unauthorized withdrawals tied to the sending from "Nutraition" at ***************************************************************************. There was no order information on them in my history or from my accounts. I am looking for repayment of these charges.Initial Complaint
Date:11/13/2024
Type:Product IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am receiving this product without my consent. I do not want this productInitial Complaint
Date:11/12/2024
Type:Service or Repair IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company snagged my bank card information from a legit purchase I made for $59.95 and now continuously keep sending me stuff, that I have returned without opening each month since June 2024 and charging me $119.95 each month. No refunds for items returned. I have closed my bank card so that they can no longer charge my account. I want my money refunded for items I returned and I didn't request to purchase. This company now is charging under a different account name on the bank statement. It started out as Ezzyhealthbrands and now is ShopEzHealth.Initial Complaint
Date:11/12/2024
Type:Sales and Advertising IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I keep getting these ultra quick keto gummies and another product that I didnt order. I have tried to stop this but they keep sending and charging me for these. How can I stop this?Initial Complaint
Date:11/12/2024
Type:Delivery IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Did an initial order to try and didn't get any results, then an additional order shows up and a $100 is taken out of my account. I want to ship the unopened envelope and get my money back.
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