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Business Profile

Health Products

Nutraition

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Products.

Complaints

This profile includes complaints for Nutraition's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Nutraition has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Nutraition

      Clearwater, FL 33760-4022

    • Nutraition

      1261 S 820 E STE 210 American Fork, UT 84003-3875

    • Nutraition

      1315 Oak Field Dr 4380 Brandon, FL 33509

    • Nutraition

      37 Madison Ave Hasbrouck Heights, NJ 07604-1311

    • Nutraition

      19214 Northern Blvd Flushing, NY 11358-2955

    Customer Complaints Summary

    • 243 total complaints in the last 3 years.
    • 180 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/11/2024

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Back in late August 2024 - I purchased a trial purchase of Keto ACV Gummies for weight loss. On 9/3/24, I was charged two amounts; $59.85 and $89.88, both from **************. I tried the porduct and saw absolutely no results. Then a month later, another shipment arrived. This time I was charged on 10/1/24 for $159.85 from ************* (notice the slight spelling difference). There was no packing slip or return shipping label or anything. I've been searching and searching of how I can cancel this as I did not authorize the 2nd shipment. Returning the product was no use as the return address was not real. The phone number I found while searching for someone to contact, rings and rings and disconnects. I've sent 3 emails to different email addresses I could find with no reply or response. Then I was charged again on 11/4/24 in the amount of $159.85 from HEALTHEZZBRANDS. I have not authorized any of the additional shipments and want to cancel any sort of autodelivery. I do not want to receive this product or pay for it any longer. With the last shipment, I looked up the return address Nutraition only to find hundreds of other consumer complaints and scams. I fear that only way I can stop being charged is to cancel my existing card and get a new one which would cause a lot of issues for me. Please help and see if I can be refunded my money.
    • Initial Complaint

      Date:11/11/2024

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Its a one time transaction and I have unsubscribed from it like they said and now 2 months later they are still charging my bank card afterwards I need this to stop and my money back except for the first time I ordered
    • Initial Complaint

      Date:11/11/2024

      Type:Product Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I initially made a purchase on 08/23/2024, for 6 bottles of Keto gummies $199.85. Which was a six month supply. Then in September and October more bottles mailed to me that I did not order. On my bank statement it shows 2 debits for the same amount , but different sender names and addresses. I want my $400 dollars back .
    • Initial Complaint

      Date:11/11/2024

      Type:Delivery Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a one time quantity of a herbal preparation from them for a fixed price. In the mail yesterday, I received two bottles of Vital Surge, Testo Gummies which I did not order or want. I have no way of telling whether they have charged them to me until I get my credit card statement. The label reads: Nutraition, **************************************************************** There is no invoice in the package.
    • Initial Complaint

      Date:11/11/2024

      Type:Delivery Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Product received that was not ordered. Will not pay for it and do not want any more deliveries from them.
    • Initial Complaint

      Date:11/11/2024

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was charged 200 for a product that I didnt order. Theres no way to cancel the product.
    • Initial Complaint

      Date:11/11/2024

      Type:Delivery Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I keep receiving KETO gummies from this company and I did not order. No telephone number or website or email to cancel.
    • Initial Complaint

      Date:11/08/2024

      Type:Delivery Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a product from this company and they keep charging me and sending me more product which I didn't order. I would like this to stop. I have not been able to get in contact with this company.
    • Initial Complaint

      Date:11/06/2024

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      3 or 4 months ago. I think this was for my neuropathy, which I got from chemo. Never asked for further deliveries. Which I haven't got yet, but they charge me ****** every month. I haven't taken the pills, don't even know what they are for Can you help me with this. I haven't called yet, afraid I'll get to upset
    • Initial Complaint

      Date:11/06/2024

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a package addressed to me with six bottles of Keto+ACV gummies in early August. I assumed it was from ****** because I purchased a personal trainer program. However this product isnt part of their program. I was charged &***** to my **** from this company. Again at the end of October I received another package ( picture included) and today my **** account was *****. Its almost impossible to get these recurring charges stopped. I never approved any such transaction.

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