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Business Profile

Health Products

Nutraition

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Products.

Complaints

This profile includes complaints for Nutraition's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Nutraition has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Nutraition

      Clearwater, FL 33760-4022

    • Nutraition

      1261 S 820 E STE 210 American Fork, UT 84003-3875

    • Nutraition

      1315 Oak Field Dr 4380 Brandon, FL 33509

    • Nutraition

      37 Madison Ave Hasbrouck Heights, NJ 07604-1311

    • Nutraition

      19214 Northern Blvd Flushing, NY 11358-2955

    Customer Complaints Summary

    • 243 total complaints in the last 3 years.
    • 180 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/28/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company Nutraition is sending these bottles of weight loss gummies. I didnt order this product!

    • Initial Complaint

      Date:05/24/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received SlimFit Fusion Keto+ ACV Gummies that I did not order and do not want. I have already contacted my bank about three charges that were fraudulently placed on my credit card (two for $149.94 and one for $9.95) which they are investigating.

    • Initial Complaint

      Date:05/24/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I just received a package from this Nutraition company and didn't order anything. There is no contact information, bill of sale or anything. It's a small bottle of Daily Detox Supplement. I am watching my account and have not yet seen a charge, however after reading other complaints I'm very concerned. Don't know how they even got my information to send me anything. Why is this company not being stopped?

    • Initial Complaint

      Date:05/24/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I never ordered these products. I dont know if I was charged or not!

    • Initial Complaint

      Date:05/24/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On May 12, 2024 seeing an ad on ******** for free ****** guitar for shipping only ($9.95) I fell for it initially. Moments later realized it was a scam, instantly checking my CC account I saw the shipping charge and an additonal fraudelent charge for $149.95. I immediately locked and canceled the CC and sorted this out with my bank. Today I received an unsolicited package from Nutraition *********************************** ernclosed was the SlimFit Fusion Keto+ ACV gummies. Did not order this product never heard of it or the company.

    • Initial Complaint

      Date:05/23/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I never heard of nor have I done business with them. This was unsolicited mail and in wanted product.

    • Initial Complaint

      Date:05/23/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am receiving items that I never ordered.

    • Initial Complaint

      Date:05/22/2024

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      05/07/2024 I won a recliner but had to pay $9.95 for shipping. I used my credit card for the shipping charges. Upon check-out, I was asked to confirm my shipping address. My bank contacted me about the charges to my credit card and that is when I learned that they added a health package at $149.95 charge to my credit card. I called them on 05/09/2024 to have them remove the charge of $149.95 because I did not order or agree to the charge to my credit card. The person I spoke to was ****, and she told me the order was canceled and to check my email for the cancelation confirmation. Although I have checked daily, no cancelation confirmation has been received. Yesterday, 05/21/2024, I picked up my mail and a package from Nutraition dated 05/17/2024 was in my mailbox. No paperwork was in the envelope containing only a bottle of Daily Detox. I didn't order or want! I immediately checked my bank statement and noticed I was charged $149.95 on 05/13/2024. I have reported this fraudulant charge to my bank and canceled my credit card so no other charges can be made to it.

      Customer Answer

      Date: 06/13/2024

       
      Better Business Bureau:

      Complaint ID ********

      Thank you fou your follow-up regarding my complaint against Nutraition on 5/22/2024.

      Since the filing of my complaint, Nutraition has refunded the unauthorized amount taken from my credit card.

      I appreciate your help in closing this matter.

    • Initial Complaint

      Date:05/22/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was paying for shipping only for a chair I won from ****** for 9.95 then I was also charged ****** by another company immediately after I paid the 9.95. I did not authorize the ******.

    • Initial Complaint

      Date:08/07/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A transaction occurred on the 1st day of July, 2023 for $13.74. I didnt think anything of it. Then on the 7th day of July, 2023 two additional separate transactions occurred. This time one for $138.13 & the other for $137.42. Finally, on the 22nd day of July, 2023 two more transactions occurred, this time one in the amount of $112.65 & the other in the amount of $114.79. I have received a few packages from this merchant, therefore I have been able to locate a telephone number in order to contact said merchant, but they refuse to reverse any of these transactions. The products are unopened and I have requested for them to allow me to return them seeing as how I do not want their products, and they refused this request as well. I also asked them to stop sending me a thing after the first package (out of three in total) arrived, and of course said it was already in my mail box and refused to not send out the third to follow. They have taken in total just over $500 out of my account without my agreement. The only thing this company has verbally agreed to is to stop sending any more of their product to me.

    Nutraition is NOT a BBB Accredited Business.

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