Health Products
NutraitionThis business is NOT BBB Accredited.
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Complaints
This profile includes complaints for Nutraition's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 243 total complaints in the last 3 years.
- 180 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:10/18/2024
Type:Delivery IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I ordered a one time buy one get one free ACV keto gummies which do not work at all. 2 days ago I received 2 more bottles in the mail. There is no packing slip stating the charges and no phone or contact information. No where did I sign up for continuous delivery. Now there is no web site showing up either to cancel this item. The package has address: Nutraition *****************************************Initial Complaint
Date:10/17/2024
Type:Product IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This was supposed to be a one time purchase for the Ripped Results KETO ACV Gummies. I keep getting more deliveries (without my consent) and do not want them. I have been trying to cancel any future orders, but haven't been successful. The name on the last package was Nutraition, with no slip inside package - and I never got an email with this recent purchase . I am being charged a lot of money and want it cancelled and refunded!Initial Complaint
Date:10/17/2024
Type:Billing IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I did not subscribe to get keto+acv monthly. Please take me off of your subcription list. I cannot find an account numberInitial Complaint
Date:10/17/2024
Type:Delivery IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I keep getting keto gummies every 2 months. I didn't order them. There's no contact number to call them that I can find.Initial Complaint
Date:10/16/2024
Type:Order IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Keeps sending new supplies.Was not to be auto rental. As many other complaintsInitial Complaint
Date:10/15/2024
Type:Delivery IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am reporting a scam and fraud. I am receiving Keto+ACV Gummies from Nutraition (address *****************************************************), which I have not ordered. At the end of August I went on their website and I was going to order the trial bottle, but their ordering system did not give me the option to just order the trail bottle, it was giving me an option to order one and get ne free, however, once I got to the check out the only option was to buy two bottles. I have deleted all of the information I entered, and I never hit the order button. I was out of the country for the entire month of September. When I returned, to my surprise I receive two bottles. I though, maybe they did send me the trail. Well to my surprise I just received another shipment of two bottles in October, which I did not order. I found two charges for two bottles each, one form August and one from October on my account. I can't find a working phone number or email for the company to make a dispute. Again this is a fraud.Customer Answer
Date: 10/29/2024
Better Business Bureau:
Hello, I just wanted to let you know that my complaint #******** has been resolved. I contacted my bank about the fraudulent charges, and the company has credited my bank account. Thank you for following up on this. ***** *****Initial Complaint
Date:10/15/2024
Type:Billing IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Charged for a product I did not order. sent from Nutraition, ***************************************************************. Credit card was charged $199.85 on 10/3/24, Merchant name:RCH* KETORIPPED BUYKETORIPPEDCAInitial Complaint
Date:10/14/2024
Type:Delivery IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I purchased Ripped Glyco Renew. It was to be a one-time purchase. I keep getting more deliveries and I don't want them. I am trying to cancel any future orders and not having any success. The name and address on last package is Nutraition, ********************************************************************. I just want the future orders to stop, I have been charged $119.85 for a second order that I did not want. and I do not want to receive any additional orders. There was no order slip inside package.Initial Complaint
Date:10/14/2024
Type:Service or Repair IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I originally ordered some ******** gummies from this organization for one month. Their return address on the envelope is: Nutraition ********************************** I tried calling the number listed in **********, **, but an answering device stated that this was an apartment complex. I also tried the "supposed" website and it is no longer *************, I am led to believe that this is a scam. But, $59.92 keeps coming out of my monthly credit card bill, under the names "Keto Ripped," "Getto Befit," "Store Befit, and other bogus names. I am going to call my bank and ask that they no longer pay this amount. I am afraid that I will have to get a new credit card.Initial Complaint
Date:10/14/2024
Type:Product IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I ordered the Rapid Ripped Keto + ACV gummies to try, a one time offer. I am getting another shipment of which I did not request. It dos not work. I feel like I have been Ripped off. I want my money back and take my name off their mailing list .Please help me with this problem.
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