Health Products
NutraitionThis business is NOT BBB Accredited.
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Complaints
This profile includes complaints for Nutraition's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 243 total complaints in the last 3 years.
- 180 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:10/14/2024
Type:Product IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They keep sending me stuff, I was under the impression I was only getting the product once. They entered me in a recurring shipment, that I did not authorize.Initial Complaint
Date:10/14/2024
Type:Delivery IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I ordered 1 bottle of Keto +ACV I got 1 bottle, and now I just received 2 more that I did not agree to.Stop them plz.Initial Complaint
Date:10/14/2024
Type:Product IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
In the beginning of September I ordered 1 bottle of weight loss gummies. I am only recently figuring out the ad was a scam. They sent me several months worth. I looked for emails from the company and found none. I found 2 transactions on my credit card from HTTPS BUY. WITH, **. Luckily I saved the bag and was able to look up the company from the return address, (Nutraition). The only thing that came up was the BBB page about this company. I tried to open the website for this company and got this: Origin DNS error | ************************* | *********** I then called the number on the contact info here and a machine answerd Green view apartments and nothing else. I want a full refund. I am canceling my credit card so I will not get another charge.Initial Complaint
Date:10/14/2024
Type:Customer Service IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
did not reorder product theysent me a new product and charged my account need a return label & full refud am not interested in this product anymoreInitial Complaint
Date:10/14/2024
Type:Product IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have contacted the company in August and September to cancel my order. I have sent back two orders and not been given credit for them, $400. i did not get the results of the weight loss that was guaranteed. I am asking for a refund on my credit card and NO more product to be sent.Thank you ******Initial Complaint
Date:10/14/2024
Type:Delivery IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I ordered keto gummies and it was to be a one time order. I should have been suspicious when I couldn't use ****** to order them. I just received a second order which, from the shape of the package, I thought was water filters for my refrigerator which I had just ordered from ******! I was shocked when I opened the package to find more gummies! I just want them to stop sending them and charging my credit card! I would appreciate any help you can give me with this matter.Thank You,***** *****Initial Complaint
Date:10/14/2024
Type:Delivery IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Orders 1bottle of keto gummies and received 3 plus some detox capsules, which I did not order.Received another package yesterday with 3 more bottles plus the detox. This was supposed to be a one time purchase. My checking account is being drafted $159.00HELP!Initial Complaint
Date:10/14/2024
Type:Delivery IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Placed order and money was taken from account, $199.85 on August 26. (Ketoripped) Returned items as I was not happy with them and requested refund. Another shipment was received on October 7 which I did not order and again, $199.85 was taken from my account. This company did not issue a refund as promised and sent an order I did not request. The most recent order says from Nutraition, 1777 ****** ************** .but the first order was from a different addressInitial Complaint
Date:10/14/2024
Type:Product IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On October 3, I was charged $129.90 for a refill on some gummys that I did not authorize them to send. I had called the company once before and told them to remove me. After a couple of months had passed, I thought they had honestly taken me out of their system, but lo and behold on October 3 I was charged and the gummys came in the mail to me today. I did not authorize this, and I just want to find a way to get a hold of them so I can talk to somebody. I want a refund on my money. I will be more than glad to send them their product back, but I do not want to be charged $129.90. They are from Nutraition in ***********, ********** and I feel like I have been scammed. I did not authorize another shipment of these gummys. I just want a refund and for them to completely remove me from their system forever!Initial Complaint
Date:10/09/2024
Type:Delivery IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This transaction was done on Sept 24, 2024. I ordered the *** gummies advertised by *** ****** on ********. She is a host on ***. Her weight loss was noticable on Tv so she got attention including by me. The ad said the cost for one bottle containing 30 gummies would be $59.85 and one free bottle would be included. My order # was *******. I received the order of two bottles in a timely manner. Looked on my bank account and there was a charge for $101.75 instead of $59.85. I would like this resolved by a a credit of $41.90 to my Debit Card. Then I also want to make sure no further shipments are made to me and of course, more charges..There was no packing slip or any documents included in the packing.
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