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Business Profile

Moving Companies

International Van Lines
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.35

Average of 132 Customer Reviews

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Review Details

  • Victor C

    Date: 08/22/2022

    I hired International Van Lines to move me from **************************** to ****** , ** (Job#M4244929) . I thought I was being moved by a reputable company. The name of the company evokes a bonified *************************. The handed me off to fly by night company called *********************** Services. Unfortunately, after the delivery in Bethel, I started to realize that there were missing possessions. I called International Van Lines numerous times over several weeks and never got a call back. I have no recourse to get my missing possessions. There gone, most irreplicable.When they were putting boxes into my house in Bethel, boxes clearly marked "THIS SIDE UP" were stacked upside down. The driver of ***** extorted additional payment from me because he said he could not enter the property and had to come up with an alternate way saving me $3,400 to deliver from a distance to my house. That was nonsense. I specifically asked IVL to verify access to my house before hand. They confirmed access was good.

  • S. P.

    Date: 08/20/2022

    I contracted with International Van Lines for a move and storage from Georgia to Alabama. I paid a 25% deposit to them. Then they contracted me out to ********************************** The packing, storage and delivery was a disaster. At least 23 items broken of which I have pictures for proof and many items never delivered. No one from International Van Lines or Cosmos will return my messages or calls. Would like compensation for loss items.

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