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Business Profile

Hydroponics Equipment

Bloomponic Hydroponics and Organics LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hydroponics Equipment.

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 8 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/28/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 11, 2023 I purchased Azera Gardening Quart - Order #****). My product has never shipped and no one in the company will communicate and return my email requests or phone calls.

    Business Response

    Date: 09/27/2023

    Hi, the customer has been refunded. 

    Customer Answer

    Date: 09/27/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *******************

  • Initial Complaint

    Date:10/10/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Internet order placed on 9/14 via PayPal. Multiple emails and voice mails left between now (10/10) with the business have gone unanswered. Product has not been received as of this writing, nor has an order confirmation or shipping notification from the buyer been provided.

  • Initial Complaint

    Date:08/22/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered a submersible water pump replacement shaft and impeller through this company's web page on July 12, 2022 order #**** for $54.06. The web page said to expect a **** day shipping time with a order status email. I waited 10 days and sent an email requested an update. No reply. Waited another 2 days, sent another email after checking the order page again with no change. Waited a few more days and called the phone number on the web page and connected to a voice mail recording which says both email and voicemails will be replied to within 24 hours. Waited a few days, called again. My husband waited a few more days and left a third voice mail. To date (8-22-22) no reply or status update has been received. Its as though they took our money with no intention of provided the goods. I'm beginning to believe there is no such company.

Bloomponic Hydroponics and Organics LLC is NOT a BBB Accredited Business.

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