Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Impact Windows

Storm Tight Windows

Reviews

Customer Review Ratings

3.79/5 stars

Average of 23 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDanh N

    Date: 02/19/2025

    1 star

    Danh N

    Date: 02/19/2025

    My widows project has been pending for over six months. I have contacted customer service multiple times, but I still haven't received any response from the ************'s a revised version:I would not recommend using this company's services due to their lack of responsiveness.

    Storm Tight Windows

    Date: 02/20/2025

    We understand you have been waiting for a response from our support team. We will reach out to them on your behalf to try to resolve this communication delay. Thank you for bringing this to our attention. 
  • Review fromConstance L

    Date: 07/15/2024

    5 stars

    Constance L

    Date: 07/15/2024

    Do you use green glass I thought green gjsss was a lower grade glass? Please explain.

    Storm Tight Windows

    Date: 07/17/2024

    We encourage you to contact us at ******************** ************** or email ********************************** if you would like to discuss your experience in more detail. 
  • Review fromMr. G

    Date: 07/08/2024

    5 stars

    Mr. G

    Date: 07/08/2024

    Comfy, cozy, and safe behind my Storm Tight windows during Hurricane Beryl. Pricey, yes but worth the piece of mind.

    Storm Tight Windows

    Date: 07/09/2024

    Thank you for choosing us, reviewing us, and letting us celebrate your installation! 
  • Review fromVincent C

    Date: 02/13/2024

    5 stars

    Vincent C

    Date: 02/13/2024

    Very informative! We were very impressed with the whole ******************* quality product but a bit pricey, although probably worth every *****!! ****** did a wonderful job presenting this window and when we decide it will definitely be with Storm Tight!!

    Storm Tight Windows

    Date: 02/15/2024

    Thank you for taking the time to say such kind words about our team and service. 
  • Review fromLisa H

    Date: 11/21/2023

    5 stars

    Lisa H

    Date: 11/21/2023

    ***** was amazing Extremely knowledgeable No stress Great team player Looking forward to a happily ever after ??

    Storm Tight Windows

    Date: 11/27/2023

    Thank you for choosing us, reviewing **, and letting us celebrate your installation! 
  • Review fromStefan C

    Date: 10/16/2023

    4 stars

    Stefan C

    Date: 10/16/2023

    Great presentation persuade me into buying new windows on the spot

    Storm Tight Windows

    Date: 10/17/2023

    It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback and being so open with us.
  • Review fromMala R

    Date: 10/03/2023

    5 stars

    Mala R

    Date: 10/03/2023

    ******* was amazing . Love your windows , great product . Amazing demo

    Storm Tight Windows

    Date: 10/04/2023

    Thank you for the great feedback. We try really hard to provide a good experience at Storm Tight Windows. We are really happy to hear that you enjoyed it!
  • Review fromMichelle P

    Date: 09/12/2023

    5 stars

    Michelle P

    Date: 09/12/2023

    Very professional and detailed explanations for ******************** all of my questions before I could even ask them. Would recommend ****************** to anyone looking at getting new windows or doors in their home!!

    Storm Tight Windows

    Date: 09/13/2023

    Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we appreciate your recommendation.
  • Review fromJoseph S

    Date: 07/18/2023

    1 star

    Joseph S

    Date: 07/18/2023

    I have tried to contact this company several times over the past couple weeks with no response. After a recommendation from a friend they don't call or return calls. I was interested in replacing windows, doors, and possibly a roof in association with a **************** program. Maybe they don't want my business or money. I would look elsewhere

    Storm Tight Windows

    Date: 07/26/2023

    We hope to learn more about your experience, *****. Please do not hesitate to call ************, so we can work together to find a solution. 
  • Review fromRobert R

    Date: 06/26/2023

    5 stars

    Robert R

    Date: 06/26/2023

    Had **** come out today from Stormtight Impact Windows.She was pleasant, personable and professional.Stormtight appears to be an exemplary product, which is why we purchased them!As the saying goes, you get what you pay for.

    Storm Tight Windows

    Date: 06/27/2023

    Thank you for the wonderful review and for taking the time to share your feedback with Storm Tight Windows. Our priority is customer service, and we are ecstatic that we met that mark!  

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.