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Business Profile

Computer Software

My Business Verified

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Complaints

Customer Complaints Summary

  • 30 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/27/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company constantly spam calls me from different spoofed numbers everyday multiple times a day. I block all the numbers and they continue calling from different spoofed numbers. They need to remove my phone number from any type of contact for any type of reason, period. Completely ridiculous they are allowed to operate their spam scam and continue this.

  • Initial Complaint

    Date:07/24/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to file a formal complaint against "My Business Verified" regarding their relentless and unsolicited phone calls to my private phone number. Despite my repeated requests over several months to stop calling me, the frequency of these calls has only increased, and I am utterly frustrated and disturbed by their lack of respect for my privacy and their use of spoofed phone numbers to circumvent call blocking measures.The primary reasons for my complaint are as follows:Unwanted Solicitation: "My Business Verified" has been incessantly calling my private phone number several times a day without any prior consent or interest on my part. I have not engaged in any business with this company, nor have I provided them with permission to contact me in any manner.Disregard for Request to Stop: I have made multiple polite requests for them to cease calling me. Unfortunately, their use of spoofed phone numbers allows them to bypass call blocking measures, making it impossible for me to avoid their intrusive calls.Intrusive and Maddening: The persistent nature of these calls has become a source of extreme annoyance and distress for me. Their continuous harassment has disrupted my daily life and privacy, leaving me feeling helpless and frustrated.I am aware that the Telephone Consumer Protection Act (TCPA) prohibits unsolicited calls and grants consumers the right to request that such calls cease immediately. However, "My Business Verified"'s use of spoofed phone numbers raises serious concerns about their business practices and adherence to applicable laws.I kindly request the BBB's urgent intervention in this matter to address "My Business Verified"'s unethical and intrusive behaviour. I would appreciate if you could initiate a thorough investigation into their business practices, particularly their use of spoofed phone numbers, and take necessary actions to put an end to this harassment.

  • Initial Complaint

    Date:07/23/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** my business has done nothing short of harassed my phone every day (M-F) for answers that you cannot give them, they still continue their harassment despite efforts made to get them to stop. I heard its widespread , not just me If there is a class action suit filed ever in the future, I want in on the suit.

  • Initial Complaint

    Date:07/20/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is a spammer and calls multiple times every day from a variety of phone numbers. All calls are automated and are not relevant to me. I have contactedthe business telling them to stop and they continue to call. This company needs to be stopped!

  • Initial Complaint

    Date:07/15/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company spam/robo calls my business phone MANY times per day, EVERY day (including weekends). This is extremely disruptive to our business. As soon as we block a number, the next call comes from a different number. This is criminal behavior, as it is impacting our ability to operate our small family-owned business.

    Business Response

    Date: 07/17/2023

    Hello

    We apologize for interrupting by reaching out. We will search our data base and remove *********** if it exists. 

    Thank you again

    My Business Verified

  • Initial Complaint

    Date:07/07/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    they called 4 times on 7/7/23 to which I personally told them to remove from their list or add me to there "Do Not Call" list. ..All of them said they would, but they continue to harass me trying to sell their services.

  • Initial Complaint

    Date:06/28/2023

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    - After requesting to be placed on their Do Not Call list on three separate occasions, our establishment is still being berated with calls from this business. We conduct a lot of business over the phone and are now having to deal with these interfering calls. Our business and day-to-day functions are being hindered by their actions. MyBusinessVerified keeps assuring we will not receive anymore calls however this is not the case. They have handled each complaint poorly and not delivered on any of their promises to stop berating our business or take us off of their list.

    Business Response

    Date: 06/29/2023

    ***********************
    ********************************************************************
    Daytime Phone: ************
    E-mail: *****************************************

    Hello ***********;

    We apologize greatly that you have been received unwanted calls from our sales department. We will search our databases for ************ and will remove accordingly. 

    We are a third party marketing firm that calls many small to mid level businesses regarding their online digital presence. Again, we apologize if this has cause any incovinecne or discord in your day to day business and will move forward accordingly by not reaching out to you at  ************




    Thank you

    My Business Verified

  • Initial Complaint

    Date:06/28/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This "company" calls me all day every day. I have told them numerous times to stop and they act like this is the first time they've called. They call from different numbers all the time. Please stop the madness!

    Business Response

    Date: 06/28/2023

    Hello *********

    We apologize greatly that you have been received unwanted calls from our sales department. We will search our databases for ************** and will remove accordingly. 

    We are a third party marketing firm that calls many small to mid level businesses regarding their online digital presence. Again, we apologize if this has cause any inconvenience or discord in your day to day business and will move forward accordingly by not reaching out to you at **************.




    Thank you

    My Business Verified

  • Initial Complaint

    Date:06/26/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was solicited a service to get my business verified on ******* So far I have seen no results after three months. they continue to charge my card and refuse to answer my emails or calls. I have asked to speak to my so called account manager as well as sent her emails. she refuses to answer, I did speak with a supervisor several weeks ago and he promised updates. none have been received.I called to cancel this service today and I was told I would have to wait for a call back which never came. I plan to seek legal action. Also the 10 plus calls a day need to stop immediately.

  • Initial Complaint

    Date:06/23/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My Business Verified floods our business with Robocalls every ***** minutes of the day. We are a ****** verified business, but they continue to call ** and say that we aren't and try to sell us services we have refused dozens of times. When we have asked the business to please remove us from the list, they have responded with swearing and unprofessional insults (including "You're not a real business owner" and "get back in the kitchen, B!+$#" among others). We have blocked over a dozen phone numbers, but they spoof numbers incrementally, and we haven't blocked every single one that they use. When we answer, it isn't a person on the other end of the line, and attempting to reach a person results in sitting on hold... and FOR WHAT PURPOSE? We have signed up for the National Do Not Call Registry just to make them stop. Please just leave us alone already!

    Business Response

    Date: 06/26/2023

    Hello *****

    We apologize greatly that you have been received unwanted calls from our sales department. We will search our databases for ************** and will remove accordingly. 

    We are a third party marketing firm that calls many small to mid level businesses regarding their online digital presence. Again, we apologize if this has cause any incovience or discord in your day to day business and will move forward accordingly by not reaching out to you at **************

     

    Thank you

    My Business Verified

My Business Verified is NOT a BBB Accredited Business.

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