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Customer Review Ratings
Average of 550 Customer Reviews
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Review fromKelly G
Date: 04/01/2024
5 starsI just talked to ****, and she was very helpful with my questions.Review fromKaren R
Date: 03/28/2024
5 starsKaren R
Date: 03/28/2024
**** did a Great job with communication. Solved my request. Thanks!
Great HealthWorks, Inc.
Date: 03/31/2024
Hello,
Thank you for sharing your feedback; it is greatly appreciated. It is always our pleasure to assist you.
Great HealthworksReview fromBernard W
Date: 03/28/2024
5 starsBernard W
Date: 03/28/2024
Very helpful customer service also prompt. Wish more companies were like that.Great HealthWorks, Inc.
Date: 03/31/2024
Hello,
Thank you for sharing your feedback; it is greatly appreciated. It is always our pleasure to assist you.
Great HealthworksReview fromSarahi L
Date: 03/27/2024
5 starsSarahi L
Date: 03/27/2024
**** was a great customer service assistant!!! She was kind and helpfu!Great HealthWorks, Inc.
Date: 03/28/2024
Hello,
Thank you for sharing your experience with us. It is always our pleasure to assist you.
Great HealthworksReview fromKristine B
Date: 03/27/2024
5 starsKristine B
Date: 03/27/2024
Outstanding customer service and support...by far the best I have had in a long time...Thank you!!!Great HealthWorks, Inc.
Date: 03/28/2024
Hello,
Thank you for your positive feedback! We're delighted to hear about your experience. It is always our pleasure to assist you.
Great HealthworksReview fromClaudia V
Date: 03/26/2024
5 starsClaudia V
Date: 03/26/2024
Great customer service. Mimi was very helpful. It is a great product and works very well.Great HealthWorks, Inc.
Date: 03/28/2024
Hello,
We're delighted to hear that you find Omega XL to be an excellent product, and we take pride in providing great customer service. Your satisfaction is our top priority.
Thank you!
Great HealthworksReview fromCurt P
Date: 03/21/2024
5 starsCurt P
Date: 03/21/2024
Great customer service hassle free cancellation and the product is amazingGreat HealthWorks, Inc.
Date: 03/28/2024
Hello,
We appreciate you sharing your experience with us, and we are always delighted to be of assistance.
Thank you!
Great HealthworksReview fromJohn J
Date: 03/14/2024
1 starJohn J
Date: 03/14/2024
I purchased Omega Xl from great Health Works and's paid for item, then company sends again another order of Omega Xl which I did not order and I sent company several emails saying dont ship I dont want it nor will i pay for it. ,I did notify my cc company and disputed the charge. As far as Im concerned I would recommend not to due business with this company. Again I only made 1purchase and told company to send me a ppd return label for the second shipment which they refused.Lastly as of this writing I still have not received the item.Great HealthWorks, Inc.
Date: 03/25/2024
Hello ****,
Thank you for sharing the review with us. We appreciate the feedback shared. We are happy to have had the opportunity to speak with you and explain our policies. As discussed, when you placed your order on our website, you checked the box agreeing to subscribe to ********-ship program, which can be cancelled at any time. Your account was canceled on March 13, 2024. Per **** the last order we shipped on March 10, 2024,was delivered on March 14, 2024, and you confirmed that you have not yet received the order. As a courtesy, we have issued a refund for that order minus shipping and handling. We welcome future inquiries via our **************** line at ************** or [email protected] hours of operation are Monday through Friday from 9:00 AM to 6:00 PM EST.
Thanks,
Great HealthWorksReview fromVladislava V R
Date: 03/13/2024
1 starVladislava V R
Date: 03/13/2024
The product doesn't work and also endangered my health. My blood pressure skyrocketed and *************** had to double my medication and add an additional one to bring the blood pressure to normal. My email to Great HealthWorks by which I requested return instructions and my money back was never answered. When I finally got in touch with the customer department by call I was told that I am not able to get my money back since I was a few days past the 60-day money refund. This is unacceptable!!!Great HealthWorks, Inc.
Date: 03/21/2024
Hello,
Thank you for sharing the review with us. We appreciate the feedback shared. We take our customers experience with our product seriously and have made several attempts to contact you directly but have been unsuccessful. Upon receipt of this review, we made another unsuccessful attempt in the hope that we would be able to speak to you.
We can also confirm that at the time of your cancellation request, our representative advised that your account unfortunately was 2 weeks past the 60-day money-back guarantee eligibility period.
We welcome future inquiries via our **************** line at ************** or *********************************** Our hours of operation are Monday through Friday from 9:00 AM to 6:00 PM EST.Review fromTheresa R
Date: 03/12/2024
5 starsRep was very helpful and efficient and expedite the order quickly My brother had been using omegaXl and has found a tremendous decrease in pain he is very happy And has started to feel better
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