Reviews
Customer Review Ratings
Average of 185 Customer Reviews
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Review fromJoe C
Date: 06/07/2025
5 starsJoe C
Date: 06/07/2025
*** C I found the people to be very knowledgeable and helpful in telling me how to get out of my Timeshare.
ACA Group
Date: 06/19/2025
Thank you, ***.
We're glad our team was able to provide the information and support you needed. We appreciate you taking the time to share your experience and we're here if you ever need anything further.
Review fromNamic K
Date: 06/05/2025
5 starsNamic K
Date: 06/05/2025
Contacted ACA Group via web site and left our contact info for return call, this March(2025) and they called back promptly! Damian and Dylan were of the most sincere and helpful people we could have hoped to come across! They gave us vital information and guided us, step-by-step through what we needed to do to get out of the timeshare scam we were so silly to sign on to. Can't thank these people enough! If you need help dealing with timeshare companies, you really NEED to talk to these guys! Like us, I'm sure that you'll be glad you did!ACA Group
Date: 06/19/2025
Hi Namic,
Thank you so much for sharing your experience. We're so glad ****** and ***** were able to support and guide you through every stepyour kind words truly mean the world to our team. ********* contracts can be overwhelming, and we're proud to have helped you find clarity and a way out. If you ever need anything in the future, we're always here to help. Thanks again for putting your trust in ACA Group!
Review fromTrevor H
Date: 06/01/2025
5 starsTrevor H
Date: 06/01/2025
Experience was highly professional and we got the result we were hoping for. Denise and Trevor HillsACA Group
Date: 06/19/2025
Thank you so much, ****** and ******!
Were thrilled to hear that your experience was a professional one and that we were able to deliver the result you were hoping for. It was a pleasure working with you both, and we truly appreciate your trust in our team.
Review fromRussell P
Date: 05/30/2025
5 starsRussell P
Date: 05/30/2025
They take time to lessen to your concerns and explain how to fix the situationACA Group
Date: 06/02/2025
Hi *******,
Thank you so much for your kind words. We're glad to hear that you felt heard and supported throughout the process. Our team is committed to providing clear guidance and real solutions, and were grateful for the opportunity to assist you.
Review fromLaurel H
Date: 05/26/2025
5 starsLaurel H
Date: 05/26/2025
We recently engaged *** to help us exit our timeshare. To date, we are extremely pleased with their communication and how quickly they began working on our case once it became a qualified case.We are relieved to find an organization to help us with our untenable situation.G&L ***** OregonACA Group
Date: 05/30/2025
Hi G & L,
Thank you for your thoughtful review and for trusting ACA Group with your timeshare exit journey. We're so glad to hear that our teams communication and responsiveness have made a positive impression. Helping clients like you find relief from difficult timeshare obligations is exactly why we do what we do. We look forward to seeing your case through to a successful resolution and truly appreciate your confidence in our team. If you ever have questions along the way, were just a call away.
Review fromSean H
Date: 05/24/2025
5 starsSean H
Date: 05/24/2025
ACA group went above and beyond to help our family exit our timeshare. We really appreciated their constant communication, updates and guidance throughout the process. Their prices were reasonable and their service is very professional. We've tried other services in the past and they were a hassle to deal with. Just took our money and no real results. I highly recommend them for anyone in need of exiting their timeshareACA Group
Date: 05/30/2025
Hi ****
Thank you for sharing your experience and for the kind words about our team. Were truly honored to have helped your family exit your timeshare and are especially glad you felt supported every step of the way. At ACA Group, we pride ourselves on transparency, communication, and delivering real resultsso it means a lot to hear that reflected in your experience. Were grateful for your recommendation and are here if you or anyone you know ever needs guidance in the future.
Review fromSteven F
Date: 05/19/2025
5 starsSteven F
Date: 05/19/2025
This company handled my request to exit a time share ownership. I was clearly informed as the process required to achieve this request. They kept me informed as the process proceeded with courtesy and professionalism. I was very pleased with the success of exiting from this time share.ACA Group
Date: 05/22/2025
Hi ******,
Thank you for your review. We're so glad to hear you felt informed and supported throughout the process. Our team is committed to handling each case with professionalism and care, and were pleased to have helped you successfully exit your timeshare. Thank you for trusting ACA Group.
Review fromRobert (Bob) H
Date: 05/18/2025
5 starsRobert (Bob) H
Date: 05/18/2025
I have just begun our exit journey, and after searching the internet we came across ACA Group. I gave them a call and spoke with Claudius, after explaining to him our dilemma, he directed me to Dale. Dale explained everything it would take to exit and how soon we could be free of it. We would recommend ACA to anyone trying to escape the anchor of a time shareACA Group
Date: 05/22/2025
Hi ***,
Thank you for sharing your experience. Were so glad you found us and connected with Claudius and Daletheyre both truly dedicated to helping people move toward timeshare freedom. We appreciate your trust and kind words, and were excited to walk this journey with you. Heres to a successful exit ahead!
Review fromRene' L
Date: 05/14/2025
4 starsRene' L
Date: 05/14/2025
I was very hesitant about contacting another one of these companies that say they might be able to get me out of my timeshare. Once I spoke with the individual on the phone I was very impressed with their knowledge of timeshares and made me feel that I had finally reached someone that could help me. After a long conversation with some of the staff and exactly how they operate I felt that they were very knowledgeable and had the legal team available to get me out of one of the biggest mistakes I have ever made. So far they have performed as they said they would and we got the legal process going. Hopefully they will continue to follow through with their guarantee. I have not had any update on any progress over the past couple of weeks.ACA Group
Date: 05/16/2025
Hi ****',
Thank you for your thoughtful review and for giving us the opportunity to help you through this process. We completely understand the hesitation, and we're glad to hear that our team was able to earn your trust early on. Were committed to following through on everything we promised, and we appreciate you highlighting the professionalism of the team.
That said, we hear your concern about the lack of recent updates. Well make sure someone from our client services team reaches out to get you up to speed right away. Youre never in this alone, and were here every step of the way.Review fromBarbara/Francis K
Date: 04/30/2025
5 starsBarbara/Francis K
Date: 04/30/2025
After checking with some companies that refused to take our case, I was skeptical that ACA Group would be able to help. However, after an extensive conversation with a ACA Group representative, we were assured that we were in the right place. We appreciated the regular updates on our case and were overjoyed to receive the telephone call telling us that we were no longer timeshare owners. ACA Group told us what they were going to do and then they did it! We won't hesitate to recommend ACA Group to friends and family who may need their service.Thank you, ACA Group.******* and ******* *******ACA Group
Date: 05/05/2025
Thank you, ******* and *******, for sharing your experience. Were so glad our team was able to provide the clarity and support you needed after a rocky start with other companies. Knowing that we could deliver on our promise and help you officially close this chapter means everything to us. Congratulations again, and thank you for your trust!
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