Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving and Storage Companies

Good Greek Moving & Storage

Headquarters

Reviews

This profile includes reviews for Good Greek Moving & Storage's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Good Greek Moving & Storage has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.9/5 stars

    Average of 126 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromHarriet B

      Date: 03/07/2024

      1 star
      The worst of the worst. They truly suck. From the attitude of the office lady who estimated to the jerk who gave us the final bill after the move. They low ball the estimate and then double their price even after we explained everything that would be needed. They quoted $3000 to move two households, with one house having to pack. They charged twice as much for supplies as any supplier would. They must of stole stuff from us as there are many items missing. They would open and start a roll of tape, use 1/3, put it down, start a new roll. They charged us for over time when it was quite clear as to how many hours it would take to pack and move us. I could go on and on about this piece of crap of a company but the main thing is they doubled the estimate. WE ARE PISSED and no one at the company will talk to us.
    • Review fromKristy B

      Date: 03/04/2024

      5 stars

      Kristy B

      Date: 03/04/2024

      Awesome. 3 great guys. ****************, *********************** And *******************************. You will be lucky if you get these three. They worked so hard. Very professional.

      Good Greek Moving & Storage

      Date: 03/05/2024

      We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
    • Review fromRalph L

      Date: 02/03/2024

      1 star
      Was quoted a certain price for labor and a one hour travel charge to cover the return trip. Booked a month in advance, but contract was not delivered until the night before the move. Loads of extra charges, including a 20% surcharge, and a 4% credit card fee. Arranged to pay by ***** to avoid the 4% fee, but there was no budging on the 20% shakedown.The men who moved my stuff were great. Very professional and no wasted time.I received an invoice as the men were unloading. It included a charge for FIVE AND A HALF HOURS OF TRAVEL! The customer service rep was rude and hostile. He said he had a tape of my verbal quote, to which I said fine, lets hear it.. He claimed to be downloading it, but what he did was ding my credit card, making me incur a 4% fee on top of the extra trave. I never did hear the tape, probably because it backed up my claim. Even if I had agreed to cover round trip travel, they still tacked on an extra hour. ******* seemed too stupid to follow the math.I will challenge via Amex. Will never use again.
    • Review fromSusan D

      Date: 02/02/2024

      1 star

      Susan D

      Date: 02/02/2024

      I paid 50% more than I was quoted and no one can explain why.

      Good Greek Moving & Storage

      Date: 02/26/2024

      We appreciate and value your feedback, ***** and remain committed to your satisfaction. We are invested in making improvements to provide a quality experience for our customers. I see here that customer service has already reached out to you. Please reach out to us at ************ with any more questions. Thank you for placing your trust in us.
    • Review fromMara K

      Date: 01/26/2024

      1 star

      Mara K

      Date: 01/26/2024

      For two days about 12 hrs total they blocked the handicap spot. Then blocked my car in 7 spots down. They saw me w my cane and ignored me. They never moved the truck and continued to park there after a huge area was open for them to park. I contacted the company and the manager didn't reach out. I doubt the owner would appreciate that. Yes I have proof. I am not their customer.

      Good Greek Moving & Storage

      Date: 02/26/2024

      We appreciate and value your feedback, ****. We are invested in making improvements to provide a quality experience for our future customers. Thank you for bringing this to our attention.
    • Review fromJennifer L

      Date: 01/24/2024

      1 star
      I hired good greek because on the commercials the owner say's he know's what's it's like to be taken advantage of by other companies and prides himself and his company that you will have trained movers who will be providing superior service. I did NOT get this experience. I hired them to pack my collectables (delicate items and family airlooms), my paintings and what I was unable to get done. I explained when they came to give me the estimate how important it was to me that these items be backed correctly & with care and he assured me there would no issues. When the movers came I went over the same things with them. These individuals were not professional and damaged almost $4,000 worth of items. Every box that said fragile had a heavy box ontop of it and one of the movers kept putting items upside down in my apartment I was moving into despite me instructing him each time that it was upside done and the drawers had wheels on the bottom and were facing up still did not indicate to him that this was not correct.My furniture was not wrapped as promised nor were things put down on the floors to prevent scratching or damage as was promised.I got to the point I asked them to stop and get another crew here because I was so upset with how they were treating my items. I was told this could not happen and let them finish so I can get through this. I called and followed the claims process and was offered $430 and was told "legally that's all I am obligated to do" and that I was already given more then what should have been offered. For a company whose owner talks about doing the right thing and doing right by people, this is appalling!!! I am devastated because they treated things that were passed down to me and precious items with sentimental value like trash and did not care. I am reaching out to an attorney to see what my rights are. I am devastated that I thought this was an honorable company. I asked to speak to the owner and was not obliged.
    • Review fromnate A

      Date: 01/18/2024

      1 star

      nate A

      Date: 01/18/2024

      Movers were extremely slow. Could not communicate well. They were so slow I told them to forget about some of the stuff so family had to help with the move. Company charged over $1,000.00 more than ************* table was damaged and a piece of jewelry missing. No one is calling back. It was so stressful I ended up in the hospital.

      Good Greek Moving & Storage

      Date: 02/26/2024

      We appreciate and value your feedback **** and remain committed to your satisfaction. We are invested in making improvements to provide a quality experience for our customers. I see here that we've followed through with the claims process and resolution. Thank you for placing your trust in us.
    • Review fromRobert S

      Date: 01/15/2024

      4 stars

      Robert S

      Date: 01/15/2024

      Movers did a nice job packing the little bit left to pack. One hour and 15 minutes job done. Would use again.

      Good Greek Moving & Storage

      Date: 02/26/2024

      We are delighted to hear that you had a great experience with our moving company and appreciate your 4-star review. We hope to have the opportunity to work with you again in the future.
    • Review fromDeborah K

      Date: 01/06/2024

      1 star
      This moving company was a nightmare. We are three senior citzen women and was moving 23 miles from the original destination to our new house. Good Greek were suppose to move 4 bedrooms, sofa, 2 chairs, dining room set, which I had already disassembled, just needed to be wrapped, 4 tvs already boxed in their original boxes, a 3 piece entertainment center, and about 50 boxes which I had already packed, taped and set at garage door to be loaded. It was 2 trucks and 4 men. After about 4 hours I went upstairs to discover they were still disassembling and wrapping the master bedroom furniture and the only thing on the truck after 4 hrs was the boxes at the garage door. We are paying $269 an hr. I told them to forget about moving 2 of the bedrooms and just put the things on the truck in our new place and don't bother about reassembling anything. In all they moved 2 bedrooms, living room, (sofa, 2 chairs) entertainment center and dining room already disassembled. It took them 9 hrs to do that. I had to rent a uhaul to finish moving with the help of my nephew, we move 2 full bedrooms, 3 book selves, all the contents from a 3 car garage, patio furniture, sofa, office furniture, all our clothing and other boxes in less than 4 hrs. When I complain, ****** call to see if there was anything they could do to make it right. He told me to think about it and they would reimburse me for the uhal renter he stated would call me back the next day. It has been over 3 weeks and i haven't heard from him yet. I filed a claim for damaged items, crack dresser, scratches on bottom of footboard and entertainment center and a cracked tv. They offered $18 for my TV. I wish I had read the reviews from yelp before I hired this company. Either they were the slowest moving men i had ever seen or it was intentional. This move was only 23 miles one way. NEVER AGAIN.
    • Review fromCindy G

      Date: 01/05/2024

      5 stars

      Cindy G

      Date: 01/05/2024

      Excellent experience. Nothing broken. Everything arrived on time. Very professional guys. Reasonable. I'd use them again in a heartbeat.

      Good Greek Moving & Storage

      Date: 02/26/2024

      Thank you for your 5-star review, *****! It's so wonderful to hear that we were able to provide you with the quality and service that you deserve.  Thank you for your business, and for placing your confidence in us.  Please feel free to reach out anytime if we can be of further service to you.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.