Air Conditioning Contractors
Del-Air Heating, Air Conditioning, Plumbing And ElectricalReviews
This profile includes reviews for Del-Air Heating, Air Conditioning, Plumbing And Electrical's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 249 Customer Reviews
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Review fromDavid M
Date: 04/01/2024
4 starsThe service was fast and efficient especially since its an older house installation. I asked to keep my old system because it wasnt too old and a friend who works with Habitat for Humanity fixes systems for people who cant afford new ones. They left me the condenser and air handler but not the disconnect box which was a separate unit on that evaporator. I called *********************** *********** and asked for them to drop it off; nobody ever did. I also said the outside fan on new Lennox system vibrates a lot and they need to come check it or balance it; he said that they will call but never did that either. Overall I was happy but they should call or contact us if they are super busythats just common courtesy.Del-Air Heating, Air Conditioning, Plumbing And Electrical
Date: 04/04/2024
Thank you so much for your kind words *****! Your review means a lot and we are so pleased that our service was beyond your expectations. Please dont hesitate to reach out in the future if you need any help from Del-Air Heating, Air Conditioning, Plumbing and Electrical.Review fromson j
Date: 03/16/2024
1 starSaturday morning, Del-Air -performed advertised A/C Tune - Up as sent to my attention via email. AC (8 year old unit; installed and serviced by Del-Air) upon home build. AC operates very COLD (due to my stage and physical condition), Del-Air tech informed that new EVAP coil is needed as they hear "hissing" sound. The unit has been running 68 before visit and was 70 when tech was present. Predicts that unit will stop by weekend (HOW IS THIS?). Guess what occurs 90 mins after leaving my unit is no longer working (78 degrees NEST reads) and I was left with options to buy $28,424 - $23,640 for a 3.5 tons unit. Is this a really an ethical way to handling business? Selling / pushing a Maserati unit? I was not given the brand written or even if they have other brands. Might need an SUV but directed only toward a Maserati SUV after "predicting" after you touch my asset that it will no longer work. It did not feel reputable and predatory.Undergoing treatment (requires cool and comfortable). I performed this "preventive" service as keeping everything up and running as I am in this stage of my life, Appauled that now I am in a "hot" house and quoted $28,124 to be comfortable.Outrageous when unit was working (very cold) prior to the visit and information that it would not be running by weekend and to replace they recommend a $28,124 - $23,640 for a 3.5 tons unit.Del-Air Heating, Air Conditioning, Plumbing And Electrical
Date: 03/18/2024
Dear ****,I want to express our gratitude for taking the time to share your review regarding Del-Air Heating, Air Conditioning, Plumbing and Electrical. We are sorry to hear that we did not meet your expectations. Our team is committed to providing world-class service to our customers, and we apologize for any inconvenience caused. We take all customer feedback seriously and would like to make things right. We would appreciate the opportunity to understand and resolve the situation. The management team will be in touch with you shortly, so that we can discuss the details and work with you to ensure your satisfaction. We value your honest feedback and appreciate your business. Thank you.Del-Air Heating, Air Conditioning, Plumbing And Electrical
Date: 03/18/2024
Dear ****,I want to express our gratitude for taking the time to share your review regarding Del-Air Heating, Air Conditioning, Plumbing and Electrical. We are sorry to hear that we did not meet your expectations. Our team is committed to providing world-class service to our customers, and we apologize for any inconvenience caused. We take all customer feedback seriously and would like to make things right. We would appreciate the opportunity to understand and resolve the situation. The management team will be in touch with you shortly, so that we can discuss the details and work with you to ensure your satisfaction. We value your honest feedback and appreciate your business. Thank you.Review fromYogesh S
Date: 03/15/2024
5 starsWhat can you get AC annual maintenance advertised for $29 by Del-Air? To my surprise a lot. *****************, a technician spent 2 hrs doing a thorough check of all components. He cleaned up water line and took care of bacteria inside the unit. We were very satisfied and lucky to call Del-Air for service at this low price.Del-Air Heating, Air Conditioning, Plumbing And Electrical
Date: 03/18/2024
Thank you for your 5-star rating and for taking the time to let us know how ***************** was able to help you! It is always a pleasure to hear from happy customers and are glad that *** was able to provide such a wonderful experience. Thank you for your support!Review fromJohn T
Date: 03/13/2024
5 starsGreat experience. Done quickly and very professionally. No problems uncovered.Del-Air Heating, Air Conditioning, Plumbing And Electrical
Date: 03/14/2024
Thank ****************! We appreciate your review and are glad to hear that you found our team knowledgeable and professional. Thanks for choosing Del-Air!Review fromKaren S
Date: 03/11/2024
5 starsDelAir is absolutely the best air conditioning company. Their employees are very professional and do excellent work. Del Air stands behind their work and give superior service.Del-Air Heating, Air Conditioning, Plumbing And Electrical
Date: 03/12/2024
Thank you so much for taking the time to leave your 5-star review and for recommendation! We are thrilled to hear that you had such a great experience. We love to see our customers happy, so were so glad that you were pleased with the service you received from Del-Air Heating, Air Conditioning, Plumbing and Electrical. Thanks again for your kind words!Review fromLeslie J
Date: 03/08/2024
1 starZERO STARS!!WE WILL NEVER RECOMMEND DEL-AIR PLUMBING TO ANYONE We needed a waterline capped off at our dock that had a compression coupling on it that came off late yesterday evening. When the coupling came off the city turned off the water so it could be repaired today. The pipe was under a foot of water at the ****************. After the 2 repairmen got here and found out what needed to be done a supervisor was contacted to get a quote. It was $500 because we wanted a spigot installed as part of the repair. To lower the cost we decided to have the water line capped and wait on having a spigot installed. That was going to cost $295. The repairmen dug a deep 2' trench at the shoreline trying to find the supply line, lake water caused a problem with this approach so they dug a 2' square hole on higher ground away from the shoreline, but were still unsuccessful in locating the water supply line. After 2 hours that included calls to the home office to determine cost, digging the small trenchs, turning on and off the main water, we were told if they continued to dig it was going to cost extra. By this time my husband was able to get the compression fitting reinstalled. Since the compression fitting held with the water on we decided we would find the water supply line ourselves and then have the line repaired next week.The home office was again contacted about the cost and they charged us $500 not $295 because there were 2 repairmen involved for 2 hours. So we paid for my husband to reinstall a compression fitting, 2 repairmen digging 2 small trenches and turning on the water. The city would have turned on the water for free. While we don't find fault with the repairmen that tried to fix our problem it'a an understatement to say we are extremely dissatisfied with Del-Air gouging for services because there were "2 repairmen" and they were here from 1:50p to 3:45p. Shame on us for not fighting the charge, but shame on Del-Air for price gouging.Del-Air Heating, Air Conditioning, Plumbing And Electrical
Date: 03/11/2024
Dear ******, We appreciate you taking the time to share your experience with us. We are committed to providing the best possible service and it is unacceptable when we fall short of our goal. We understand the importance of listening to our customers and learning from their feedback. We have located your file and will immediately escalate your concerns to our Management Team. They will review your case and take action to ensure that you receive the service you deserve. You can expect a call from us soon to resolve this issue. Thank you for bringing this matter to our attention. We value your business and hope to have the opportunity to serve you better in the future.Review fromKim S
Date: 03/06/2024
5 starsReally.. this company continues to have great service year after yearDel-Air Heating, Air Conditioning, Plumbing And Electrical
Date: 03/07/2024
Thank you, ***! We appreciate your kind words and are glad we could assist you so promptly. Thanks for choosing Del-Air!Review fromJoyce C
Date: 02/28/2024
1 starHad a whole new air conditioning system put in after getting the handler in decided I needed special electrical work at an extra $1500. Put in a thermostat wrong causing air conditioner to run day and night pushing hot and cold air. Came back 3 times to fix it. No one knew how to set the thermostat. Electrician did the wiring wrong. Everytime he came he shut the electric off causing the thermostat to go back to factory setting. Failed the county inspection twice and after two months still waiting for the electric wiring to be done right which will again shut off the settings on the thermostat and ofcourse will then have to have another inspection. Have contacted head of the company but I guess he doesnt really care either. This is all being done for my mother who is 102.. I would never recommend this company. This was done in a home in *********.Del-Air Heating, Air Conditioning, Plumbing And Electrical
Date: 02/29/2024
*****,
I am sorry to hear that you had a disappointing experience. Your satisfaction is of utmost importance to us, and we would like to resolve the issue as soon as possible. Could you please provide us with the service address and contact information of your mom so that we can investigate the matter? You can send this information via email to ******************************************* Thank you for bringing this to our attention.
Sincerely,
Del-Air
Review fromWL F
Date: 02/27/2024
1 starDelair Plumbing install a new HVAC unit for ** in 2021. Delair came to service my HVAC unit for a maintenance service 3 days (2/23) ago. Started with a junior technician, the junior tech completely ruined my unit. A supervisor came later and told us a new part needed to be ordered and will come today (2/27) to have it fixed. We waited whole day, no one knows where the supervisor is. Right now it is 6:20pm 2/27.1) The supervisor admitted the junior member ruined the unit.2) The supervisor promised to us he will come to fix the problem.3) No one in the company is able to locate the supervisor at this hour.Such a derelict action shall be known by all customers. We will never recommend anyone for their service any longer.Del-Air Heating, Air Conditioning, Plumbing And Electrical
Date: 02/29/2024
Hello ****!
Thank you for sharing those details with us. Our aim is to provide an exceptional experience every time, so when we fall short of meeting that goal, we take it seriously. We always *************** what we could have done differently or better, and we appreciate the opportunity to do just that with the details you've provided.
The management team has taken note of your file and they will get in touch with you shortly to resolve this issue. Thank you for bringing this matter to our attention.
Review fromSharon J
Date: 02/27/2024
5 starsI am very satisfied with Del-Air. The technicians were knowledgeable and meticulous with their work. They explained all that I needed to know and I would be happy for them to do my maintenance in the future.Del-Air Heating, Air Conditioning, Plumbing And Electrical
Date: 02/28/2024
Thank you! We appreciate your kind words and are glad that our technicians provided you with courteous and knowledgeable service. Thanks for choosing Del-Air!
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