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Business Profile

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BuyBackTronics.com LLC

Reviews

Customer Review Ratings

4.52/5 stars

Average of 107 Customer Reviews

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Review Details

  • Review fromJohn S

    Date: 07/10/2025

    5 stars
    Had a good experience trading in a laptop. I was kept aware they were running a bit behind inspecting due to influx of trades. But they still managed to inspect within the 7 days. What impressed me is I got the value they quoted me and not tried to lower it. Their policy is they pay what they quote or they send it back on their dime. That is a proper way to handle these transactions. I would certainly use the service again for technology trade ins.
  • Review fromJustin S

    Date: 07/01/2025

    5 stars
    I had a great experience with BuyBackTronics! The process was incredibly easy from start to finish. They provided clear instructions, fast shipping, and quick payment once they received my phone. Best of all, they offered significantly more for my device compared to other trade-in companies I checked. If youre looking to sell your phone with minimal hassle and get top dollar for it, I highly recommend giving them a try!
  • Review fromAndrew M

    Date: 06/23/2025

    5 stars
    I was very nervous shipping a $4,000 Alienware 4090 laptop to a random business I found online. However, boy was it absolutely worth it in every way.I paid for the $75 lightning processing (Guarantees 8 business hours processing) and $18 insurance to cover package. I shipped the laptop out on Monday June 16th 2025 and *** delivered it at their warehouse on Wednesday at 8:30am. It was Approved 3 hours after that for the full payment amount. I received an eCheck only 2 short hours later and Chase **** cashed it without issue.This was by far the smoothest online selling transaction I've ever completed. I'll be back with any future electronics and tell all my friends as well. Thank you BuyBackTronics!
  • Review fromMaxine S M

    Date: 06/11/2025

    5 stars
    First time, and a great experience!No need to tell the long story, but I had a phone that was like new, that I could not use. I ******* and checked out the trade-in companies, and BuyBackTronics.com was offering me far more than the others. The website was easy to navigate, and the process was simple. They communicate well and everything went perfectly. From my perspective, I would definitely recommend them.
  • Review fromJemella D

    Date: 06/04/2025

    5 stars
    I have never used a buyback service for cell phones until I tried BuyBackTronics.The process was so easy and trackable and they communicate every step of the way. I was very pleased with my experience.
  • Review fromBlake B

    Date: 06/03/2025

    5 stars
    Great **************** and Great communication!!Will definitely use again in future!
  • Review fromDan L

    Date: 05/31/2025

    5 stars
    Quote was higher than what others were offering. Fast and fair process, Quick payment
  • Review fromDavid K

    Date: 05/31/2025

    5 stars
    Buyback Tronics, give you the best price possible. They gave me exactly what they quoted. They are very quick in sending you your check fast. I would recommend this company to everyone. I looked at a lot of other companies but they were the best price.
  • Review fromJillian E

    Date: 05/22/2025

    5 stars
    Pretty great. I put flawless on the phones evaluation, they gave me a rate of how much thatll be. They inspected it and got the rate they promised.
  • Review fromIrvin S

    Date: 05/21/2025

    5 stars
    I found this company to be honest and fair. The turnaround time was short.

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