Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Shopping

BuyBackTronics.com LLC

Reviews

Customer Review Ratings

4.53/5 stars

Average of 108 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromFei R

    Date: 01/27/2023

    4 stars
    Trustworthy business. I traded in my old phone recently. The shipping fee was paid and I was notified of the process they carried out by email, such as received, inspection, and the amount of payment. Good service to trade in old electronic devices.
  • Review fromMarina J

    Date: 01/27/2023

    5 stars
    Amazing! They made the process so smooth. I had the quoted amount in my account 14 days after my original request, from requesting a shipping box, shipping the phone, inspecting the device to sending payment to PayPal.
  • Review fromLUIGI P

    Date: 01/24/2023

    4 stars
    great service fast and fair payment was also fast and easy
  • Review fromConnie A

    Date: 01/24/2023

    5 stars
    Quick, friendly, efficient, very nice to do business with. Kept in contact with me. Great service!
  • Review fromGary W

    Date: 12/15/2022

    5 stars
    Great service! I would use them again, quick and easy.
  • Review fromNancy V

    Date: 11/29/2022

    5 stars
    This is one of the finest companies I have dealt with. Their customer service is second to none. They are trustworthy. When selling a phone I would not use anyone else.
  • Review fromJenn S

    Date: 11/28/2022

    5 stars
    Super easy and smooth process. Alex was great and extremely helpful throughout the entire process. I tend to have a lot of questions and she was super easy going and didn't make me feel like a burden at all. 10/10 recommend. Definitely will use them again if I need to sell.
  • Review fromJefferson B

    Date: 11/21/2022

    5 stars
    They did a great job and at the quoted price. I had my doubts but now I know I will use this service again. Thank you very much
  • Review fromHarriet R.

    Date: 11/14/2022

    5 stars
    BuyBackTronics were excellent to deal with. They were fair with their pricing and communicated every step of the process up until the as-quoted check came in. I'd definitely recommend them to friends and would have no reservations about trading in other devices of mine too.
  • Review fromLionel W

    Date: 11/07/2022

    5 stars
    Very fast and professional service. Alexandra was terrific!! Highly recommended!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.