Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Shopping

BuyBackTronics.com LLC

Reviews

Customer Review Ratings

4.55/5 stars

Average of 107 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSusan G

    Date: 06/30/2023

    5 stars
    I've sold an i-phone and 6 video cards to BuyBackTronics.com and they are great. They give you a quote you mail in the item and they give you the amount they quoted. They are wonderful to work with.
  • Review fromSam T

    Date: 06/29/2023

    5 stars
    Had a great experience with BuybackTronics. I had never heard of them before so was a little skeptical at first. After ***** mysteriously rejected my excellent condition iPad Pro as being ineligible for trade-in and to add insult to injury ***** kept my original box. I looked for other avenues to sell or trade-in the iPad. That’s when I found BuybackTronics. They made the process easy and provided a decent offer. I accepted and sent the iPad to them and they honored the offer and emailed an e-check same day. I printed and deposited - no issues. The entire process took less than a week. I really appreciated the straightforward approach to the transaction. Highly recommended.
  • Review fromDrew K

    Date: 06/20/2023

    5 stars
    The entire process was perfect. Everything was above and beyond, and faster than expected. Payment is quick with no worries. Any questions, and replies are quick and communication couldn't be better. If you're looking to get rid of your electronics, I highly recommend that you stick with them. Sites like ebay take more money on fees, and the best bet is with this company. I am 100% satisfied, and will not forget about them in the future. Check them out! So far, there's no one better! Totally trustworthy as well!!
  • Review fromMichelle M

    Date: 06/15/2023

    5 stars
    Very easy, smooth transaction. I submitted my iPad in flawless condition, and was accepted as flawless and received payment for the original offer that was made. Which I appreciate because it’s hard to find companies that don’t try to lower the offer after receiving the item (knowing I sent it in the condition I stated) therefore, I will continue to use BuyBackTronics because they are honest and loyal. Overall it was a Great transaction!!
  • Review fromJason K

    Date: 06/06/2023

    5 stars
    I am also in Florida so they received the phone the next day. They offered me more money than gazelle and inspection was fast. Definitely will be using them in the future.
  • Review fromDaryl S

    Date: 05/31/2023

    1 star
    I sent them a iphone 14 they got box and opened it took the phone then taped it back up and opened it on camera and tried to say it was empty I see this has happened to several people I filed a police report on this matter someone needs to put a stop to this scam
  • Review fromDaniel B

    Date: 05/11/2023

    5 stars
    I had accidentally sent my package through the wrong carrier, they were extremely patient with me and waited for me to sort it out, giving me the agreed upon quote and updating me along the way! Great service.
  • Review fromStephen R

    Date: 04/21/2023

    5 stars
    Alexandra and the team did a great job in reviewing my phone and providing a fair offer for it. Excellent customer service. Am awaiting receipt of my check. Very pleased with service so far.
  • Review fromKimberly R

    Date: 04/20/2023

    5 stars
    My experience with them was a very AMAZING ONE, they kept me informed and updated everything stepped of the way. The shipping of my trade in kitchen was fast and effortless, they emailed as soon as it was received. And just as they stated on day 6 i was contacted with the results of the phone inspection, and my amended off was still GREAT(NO LOW BALLING)...I WOULD HIGH RECOMMENDED THEM FOR YOUR TRADE IN NEEDS WITH FAIR AND GREAT OFFERS.
  • Review fromErin O

    Date: 04/20/2023

    5 stars
    I found BuyBackTronics.com when looking for a company to sell our "old" cell phones to - we had paid them off a few months ago and finally found new phones.
    The process was easy - they had one of the highest bids, their website was easy to use, and the process was painless.
    Upon receiving our phones, they found an issue - through no one's fault, our cell phone provider had not released their lock on the phones. Chaos ensued. Lots of chaos. BUT, BuyBackTronics.com went above and beyond to communicate with me, work with me, and truly partner to complete this deal. Alexandra was simply the best - I was really stressed, but she had me covered at each step in the process.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.