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Business Profile

Property Management

Sentry Management, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Sentry Management, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Sentry Management, Inc. has 46 locations, listed below.

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    Customer Review Ratings

    3.36

    Average of 166 Customer Reviews

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    Review Details

    • Leonardo Z

      Date: 08/08/2024

      Leonardo Z

      Date: 08/08/2024

      Great company. Honest, responsive, knowledgeable, and willing to the extra mile for their clients.

      Sentry Management, Inc.

      Date: 08/23/2024

      Thank you so much for taking the time to leave this stellar review and 5-star rating. We really appreciating knowing our teams are doing all they can to nurture communities we are all proud to call home!

    • Frank P

      Date: 08/08/2024

      Frank P

      Date: 08/08/2024

      I like to say that my experience with the management at the ************************ has be very positive and professional at all times. I understand how challenging managing the community and it's resources would be but I am impressed with the attention and maturity with which our management team of ********************* and his team are always prepared to keep Bella Terra a community that is up to date on matters that really count.

      Sentry Management, Inc.

      Date: 08/23/2024

      Excellent customer service is our expectation. It is wonderful to hear that a customer is pleased with the level of professionalism our teams provide. Thank you for the 5-star rating!

    • MELODEE C

      Date: 08/07/2024

      MELODEE C

      Date: 08/07/2024

      They have done well in our small community. Each time we have needed extra attention or questions answered, they did their best to timely reply. Hopefully, the fees will not substantially increase.

      Sentry Management, Inc.

      Date: 08/23/2024

      Thank you for your feedback and the 4-star rating! We love to hear that homeowners are pleased with the service provided by their Sentry Management Team, and we look forward to earning that 5th star!!

    • Mirela S

      Date: 07/30/2024

      Mirela S

      Date: 07/30/2024

      This company is extremely poor quality. They charge a lot, hire expensive contractors that have poor work ethics, do work underneath industry standards and jeopardize safety. Trees are not trimmed, roofs are leaky and the roofers hired charge to do work as badly as the one before, who was fired. The manager socializes with board members and neglects his duties. The yard debris is blown on our porches, the grass is destroyed by heavy machinery, the pond is filthy, but they charge each owner $600/ month. When we call, they behave as if they pay us, and make us a favor to pick up; completely shameless and rude. They have double standards against owners who speak their minds; absolute discrimination. Our board is old people who are either benefiting themselves or just unable to comprehend the rip off. Some are really cozy with the manager who visits their property, outside of regular meeting times. Find a good manager and save money. STAY AWAY.

      Sentry Management, Inc.

      Date: 08/20/2024

      Thank you for taking the time to share your experiences and perception. Oftentimes homeowner do not understand the role of an association management company in their community. We do not hire vendors. We are not property managers. We do not charge owners assessment fees. We work at the direction of the board, and according to the association governing documents. We are not the decision makers for the community, but do work to ensure that the normal course of business for the association is within state statutes. We are disappointed if these are your experiences. It does appear that you care a lot about your community and we would encourage you to attend board meetings to make a positive difference.

    • Eduard P

      Date: 07/30/2024

      Eduard P

      Date: 07/30/2024

      This is the second community Ive lived in managed by Sentry, and so far, everything has been excellent and handled professionally. My previous experience with Sentry was outstanding, and in this new community, *******************, the property manager, has gone above and beyond to make the transition smooth and enjoyable.

      Sentry Management, Inc.

      Date: 08/10/2024

      We appreciate your kind words and could not agree more about our Sentry team. Thank you for taking the time to share your feedback and 5-star rating!

    • Ronald M

      Date: 07/26/2024

      Ronald M

      Date: 07/26/2024

      Associate was friendly and helpful. She answered my questions and handled my request quickly. She made it very easy to do business with Sentry.

      Sentry Management, Inc.

      Date: 08/04/2024

      Thank you for your feedback and the 5-star rating! We love to hear that homeowners are pleased with the service provided by their Sentry Management Team.

    • Jan H

      Date: 07/16/2024

      Jan H

      Date: 07/16/2024

      They don't seem to know or follow Florida Statutes.They continually overcharge us.Stay away

      Sentry Management, Inc.

      Date: 07/29/2024

      We are disheartened by your perception of Sentry Management, and would like to discuss your experiences further. If you would like to speak to someone from our Customer Experience team, please email ******************************************* with your association name and contact information. We welcome the opportunity to resolve any issues and clarify where needed.

    • Naji K

      Date: 06/26/2024

      Naji K

      Date: 06/26/2024

      Known ** *** from Sentry Management for more than a decade at multiple communities. Great experience, extremely knowledgeable, alway available and great at communicating. Would definitely recommend her.

      Sentry Management, Inc.

      Date: 07/11/2024

      We appreciate your kind words and could not agree more about our Sentry team. Thank you for taking the time to share your feedback and 5-star rating!

    • Patti S

      Date: 06/24/2024

      Patti S

      Date: 06/24/2024

      Sentry management has been and continues to be a top notch management company for our community. Our property manager consistently works hard to take care of any needs we have a goes above and beyond to be a good ******* of our finances. The guidance we receive through Sentry to maintain and improve our community is excellent!

      Sentry Management, Inc.

      Date: 07/02/2024

      Thank you so much for taking the time to leave this stellar review and 5-star rating. We really appreciating knowing our teams are doing all they can to nurture communities we are all proud to call home!

    • Barry S

      Date: 06/24/2024

      Barry S

      Date: 06/24/2024

      I think weve developed a good relationship with Sentry management over the few years weve been together. The only problem that I see is there seems to be a disconnect between departments when we need to reconcile some problems and reconcile financials.

      Sentry Management, Inc.

      Date: 07/02/2024

      Thank you so much for taking the time to leave your valued feedback and 4-star rating. We really appreciating knowing where we can improve and look forward to earning that 4th star! If you would like to discuss your experiences further, please email ******************************************** with your name, contact information and association name. A Customer Experience team member will be happy to reach out to you.

    Sentry Management, Inc. is BBB Accredited.

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