Reviews
This profile includes reviews for Assurant, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 13,295 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJason H
Date: 08/10/2022
5 starsJason H
Date: 08/10/2022
I believe that all my needs have been completely satisfied and I received hassle-free and fast.
Assurant, Inc.
Date: 08/15/2022
Happy to hear you had a hassle-free process! Thank you for the review.Review fromDouglas M
Date: 08/10/2022
5 starsDouglas M
Date: 08/10/2022
Excellent service and excellent response time.Very satisfied. Recommend to others.Assurant, Inc.
Date: 08/12/2022
Glad to hear you are satisfied with the process. Thank you for the review!Assurant, Inc.
Date: 08/12/2022
Glad to hear you are satisfied with the process. Thank you for the review!Review fromKarina E
Date: 08/10/2022
5 starsKarina E
Date: 08/10/2022
Excellent job and service with my phone repair!!! Very satisfied!!Assurant, Inc.
Date: 08/12/2022
We are happy to hear you had an excellent experience!Assurant, Inc.
Date: 08/12/2022
We are happy to hear you had an excellent experience!Review fromExceptionally Satisfied
Date: 08/10/2022
5 starsExceptionally Satisfied
Date: 08/10/2022
I had an exceptionally positive experience. It was easy and seamless. My service rep worked directly with Assurant and kept me updated.Assurant, Inc.
Date: 08/12/2022
Glad to hear you had a pleasant experience. Thank you for the feedback.Review fromElizabeth N
Date: 08/09/2022
5 starsElizabeth N
Date: 08/09/2022
Very easy way to replace. Instructions very clear and so much easier through abriste. Gives a great explanation and the service overall was incredible. Ive broken my phone a few times and each time, Assurant has come through.Assurant, Inc.
Date: 08/11/2022
We are thrilled to hear you are pleased with the experience!Review fromThomas M
Date: 08/09/2022
5 starsThomas M
Date: 08/09/2022
The process for replacing a damaged phone was easy and straight forward.Assurant, Inc.
Date: 08/11/2022
Glad to hear you had a smooth experience! Thank you for the review.Review fromAKEREI A
Date: 08/09/2022
5 starsAKEREI A
Date: 08/09/2022
Replacing my phone was fast and efficient and really easy to do!Assurant, Inc.
Date: 08/11/2022
We are happy you are pleased with the results!Review fromBrenda W
Date: 08/09/2022
5 starsBrenda W
Date: 08/09/2022
I had a great experience and appreciated the helpfulness of Anthony who made my renewal an easy and comforting experience. He was professional and personable with my questions. He was so considerate and accommodating as I explained I was having a difficult time with my extreme allergies. He explained exactly what I needed to do in a way I totally understood. Thanks for the opportunity to share my wonderful experience!Assurant, Inc.
Date: 08/11/2022
We are so happy to hear you enjoyed your experience! Thank you for sharing it with us.Assurant, Inc.
Date: 08/11/2022
We are so happy to hear you enjoyed your experience! Thank you for sharing it with us.Review fromMelissa C
Date: 08/09/2022
5 starsMelissa C
Date: 08/09/2022
I really appreciate their help keep up the good customer serviceAssurant, Inc.
Date: 08/11/2022
We are happy you are pleased!Review fromPAUL M
Date: 08/09/2022
3 starsPAUL M
Date: 08/09/2022
Great service would be 5 star if had known I was only getting a refurbished item.Assurant, Inc.
Date: 08/11/2022
Thank you for taking the time to share your feedback with us. We apologize if you were not informed that the replacement device may be refurbished. This information can be located within the terms and conditions.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.