Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Insurance Companies

Assurant, Inc.

Reviews

This profile includes reviews for Assurant, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Assurant, Inc. has 89 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.66/5 stars

    Average of 13,279 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJoshua K

      Date: 08/07/2022

      5 stars

      Joshua K

      Date: 08/07/2022

      Was a simple process to replace my damaged phone. I was even provided with a newer model than what I previously had. Great service provided from start to finish.

      Assurant, Inc.

      Date: 08/08/2022

      That's great news! Thank you for letting us know how we did.
    • Review fromGus R

      Date: 08/07/2022

      5 stars

      Gus R

      Date: 08/07/2022

      The tech and all the staff at this store very helpful and willing to assist us with our issues.

      Assurant, Inc.

      Date: 08/08/2022

      We're pleased to hear you were able to get assistance.
    • Review fromKAITLYN H

      Date: 08/07/2022

      3 stars

      KAITLYN H

      Date: 08/07/2022

      Always great service and fast getting a replacement device. My family can always rely on assurant..

      Assurant, Inc.

      Date: 08/08/2022

      Thank you for letting us know about your recent experience.
    • Review fromJeffery S

      Date: 08/07/2022

      5 stars

      Jeffery S

      Date: 08/07/2022

      I'm very satisfied with the service & the replacement force. Glad I gotten the insurance with thme when I didi.

      Assurant, Inc.

      Date: 08/08/2022

      Thank you for sharing.
    • Review fromMaq A

      Date: 08/07/2022

      5 stars

      Maq A

      Date: 08/07/2022

      Very pro-active. Renewed my policy and then forwarded a copy to my landlord before it was due.

      Assurant, Inc.

      Date: 08/08/2022

      Glad we could help.
    • Review fromQuinston H

      Date: 08/07/2022

      5 stars

      Quinston H

      Date: 08/07/2022

      I'm very appreciative customer service was very helpful and l got phone in a timely manner.

      Assurant, Inc.

      Date: 08/08/2022

      We appreciate the kind review. Thank you for sharing this with us.
    • Review fromLAURA L

      Date: 08/07/2022

      5 stars

      LAURA L

      Date: 08/07/2022

      Website easy to use. Exceptional service. P Replacement items are great.

      Assurant, Inc.

      Date: 08/08/2022

      Glad to hear this!
    • Review fromTeresa T

      Date: 08/07/2022

      5 stars

      Teresa T

      Date: 08/07/2022

      Using Assurant to file a claim was very simple. My cellphone was repaired the same day.

      Assurant, Inc.

      Date: 08/08/2022

      Thank you for letting us know about your recent experience.
    • Review fromDeb H

      Date: 08/07/2022

      5 stars

      Deb H

      Date: 08/07/2022

      Easy, affordable, fast replacement with complete instructions included with new phone. Fully completed in 24 hours!

      Assurant, Inc.

      Date: 08/08/2022

      Happy we could help promptly!
    • Review fromKenneth A

      Date: 08/07/2022

      5 stars

      Kenneth A

      Date: 08/07/2022

      Assurant insurance plan came through for me with no hiccups once again! My son was able to have his new phone for his birthday and I would give the highest review to the people and the process as possible! I will never be without them!

      Assurant, Inc.

      Date: 08/08/2022

      Glad we could provide a smooth claim experience!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.