Reviews
This profile includes reviews for Assurant, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 13,288 Customer Reviews
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Review fromDJS
Date: 07/07/2025
5 starsDJS
Date: 07/07/2025
an easy . seamless experien ce and i received my replacement device very quickly
Assurant, Inc.
Date: 07/09/2025
Thats what we love to hearquick, smooth, and hassle-free! Getting a replacement device fast and without complications is always the goal. Thank you for the review!Review fromJon
Date: 07/07/2025
5 starsJon
Date: 07/07/2025
It was really easy. The Deductible was low. Shipping was quick. Now I can keep in contact with my son again.Assurant, Inc.
Date: 07/09/2025
Being able to stay connectedespecially with loved onesis so important, and we're happy to have helped make that happen. Thank you for the review!Review fromCindy
Date: 07/07/2025
4 starsCindy
Date: 07/07/2025
Easy, fast service and the replacement and instructions were great. I didn&#**;t realize there was a deductible on top of the monthly insurance fee.Assurant, Inc.
Date: 07/09/2025
Wonderful to hear the process was smooth and the instructions made things easier! As for the deductiblesimilar to other types of coverage, a deductible is part of the claim process and it varies based on the device and the type of loss. For a full explanation, the terms and conditions offer all the details. Thank you for the review!Review fromGF
Date: 07/07/2025
5 starsGF
Date: 07/07/2025
Overall good experience but it took a long time to connectAssurant, Inc.
Date: 07/09/2025
Glad to hear the overall experience was a good one! Sorry to hear there was a delay in getting connected. Feedback like this helps us identify areas for improvement. Thank you for the review!Review fromJimmie L.
Date: 07/07/2025
5 starsJimmie L.
Date: 07/07/2025
The service was fast to replace my phone and filing the claim was easyAssurant, Inc.
Date: 07/09/2025
Awesome to hear the claim process was a breeze and the replacement arrived quickly! Thats exactly the kind of smooth experience we aim to deliver. Thank you for the review!Review fromHolly
Date: 07/07/2025
5 starsHolly
Date: 07/07/2025
The turn around was fast in getting the phone. It was also and easy process a.Assurant, Inc.
Date: 07/09/2025
Great to hear the process was simple and the replacement arrived quickly! Fast turnaround and ease of use are exactly what we aim for. Thank you for the review!Review fromLISA R.
Date: 07/07/2025
5 starsLISA R.
Date: 07/07/2025
My problem was addressed and i was told it would be fixed. They fixed it quickly and my warranty did its job.Assurant, Inc.
Date: 07/09/2025
Great to hear everything was resolved quickly and the coverage worked just as expected! It's always a win when things get fixed fast and efficiently. Thank you for sharing!Review fromIXII
Date: 07/07/2025
5 starsIXII
Date: 07/07/2025
This was a simple and stress free process! One of the easiest claims to deal with on ANY repair! Worth every ***** and should be no thought add on!Assurant, Inc.
Date: 07/09/2025
Now thats the kind of feedback that makes our day! So glad the process was smooth, stress-free, and one of the easiest you've dealt withmusic to our ears! Sounds like the coverage came through just when it was needed. Thank you for the review!Review fromCarlos
Date: 07/07/2025
5 starsCarlos
Date: 07/07/2025
Fast processing, quick delivery, and easy to use website for the claim.Assurant, Inc.
Date: 07/09/2025
Love hearing that everything from the website to the delivery was smooth and speedy! Making the claim process easy and efficient is always the goal. Thank you for the review!Review fromCarlos P
Date: 07/07/2025
5 starsCarlos P
Date: 07/07/2025
I honestly cannot think of anything that would make the renewal process better. As they say, there is always room for improvement and perhaps in the future I will see that.Assurant, Inc.
Date: 07/09/2025
Thats wonderful to hear! Its great that the renewal process felt smooth and didnt leave anything to be desired. Thank you for taking the time to share your experience!
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