Reviews
This profile includes reviews for Assurant, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 13,276 Customer Reviews
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Review fromRichard
Date: 07/07/2025
5 starsRichard
Date: 07/07/2025
Great service and handled the claim very quickly and was able to get my car fixed fast.
Assurant, Inc.
Date: 07/08/2025
Thanks so much for reaching out! We really appreciate you.Review fromIkeina D.
Date: 07/07/2025
5 starsIkeina D.
Date: 07/07/2025
I needed a phone badly, and I was even sent a link , which allowed me to finish my claim at my convenience.Assurant, Inc.
Date: 07/08/2025
We appreciate your feedback.Review fromShahid S
Date: 07/07/2025
1 starShahid S
Date: 07/07/2025
I can confidently say that this is the worst service I have ever encounteredit's not even deserving of the title "service." You start by going to the website to file a claim, only to be directed to call in to submit your complaint. When you call, an automated recording keeps telling you to handle it online. Once you finally reach an agent, they hang up on you. When you try to complain, the agent informs you that managers are only available from 9 AM to 3 PM EST. However, when you call during those hours, you are told that they are not in. The website claims to offer 24/7 ************************* the end, instead of receiving a replacement, you are told to bring the item in for repairs, and they will repair it for you. There is no replacement or shipment involved. You end up paying $129, taking it in for repairs, and then going back to pick it up once it has been fixed.Assurant, Inc.
Date: 07/09/2025
We are sorry to hear you havent had a pleasant experience. We have sent you an email to gather the information needed for us to investigate. Please reply at your earliest convenience.Review fromAlbert C
Date: 07/07/2025
5 starsAlbert C
Date: 07/07/2025
I had major roof damage from a storm this spring. It took a bit for an adjuster to get out here (they got pretty busy!) but once here he was knowledgable and VERY thorough. Repaired the roof and several other areas on the our home in a timely and efficient manner! Great to deal with!Assurant, Inc.
Date: 07/08/2025
Glad you had a 5-star experience!Review fromPatricia S
Date: 07/07/2025
5 starsPatricia S
Date: 07/07/2025
Easy to navigate and get quote. My old insurance company charged me slightly less, but I had a discount for having that policy for years. The difference isn't that high, and the old insurance had developed pretty bad customer **********************.Assurant, Inc.
Date: 07/08/2025
Thanks for sharing this insight with us.Review fromRandallLee
Date: 07/06/2025
5 starsRandallLee
Date: 07/06/2025
Excellent, competent, knowledgeable and personable service. Overall good, timely service with a minimum lag time.Assurant, Inc.
Date: 07/08/2025
You're very welcome! We're always happy to help as quickly as we can.Review fromArron
Date: 07/06/2025
5 starsArron
Date: 07/06/2025
Great service and in a timely manner. Glad I had assurant for my phone coverage policy.Assurant, Inc.
Date: 07/08/2025
Thank you for your kind wordswere glad we could assist you promptly!Review from4849515299
Date: 07/06/2025
5 stars4849515299
Date: 07/06/2025
Muy profesionales y eficientes dedicados muy buen servicio muy satisfecha de su trabajoAssurant, Inc.
Date: 07/08/2025
Estamos muy contentos de escuchar esto! Gracias por compartir sus comentarios.Review fromAnonymous
Date: 07/06/2025
5 starsAnonymous
Date: 07/06/2025
It was an easy to use system for anyone that has a half of a brainAssurant, Inc.
Date: 07/08/2025
Were happy to hear that!Review fromMartin C.
Date: 07/06/2025
4 starsMartin C.
Date: 07/06/2025
I had trouble getting the *** card out of my old device.Assurant, Inc.
Date: 07/08/2025
Sorry to hear there was some difficulty removing the *** card. Thank you for taking the time to leave a review!
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