Reviews

This profile includes reviews for Standup Wireless's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Standup Wireless

  390 NE 191st St Ste 8334 Miami, FL 33179

• 

  Standup Wireless

  842 Monmouth St Newport, KY 41071

Review Details

• Review fromClifford M

  Date: 03/09/2023

  1 star
  Stand up wireless had me fill out app after app after app nothing but a run around

• Review fromBeth G.

  Date: 02/19/2023

  1 star
  I switched my phone from ******** after my car caught on fire with my phone's inside and as I waited to get a phone replacement.Last week,they deactivated my phone,I have called over and over and all I get is rude representatives not even willing to let me speak to a supervisor.I called yesterday and was adviced by the representative I was dealing with to top up my account and it would come active after 24 hours, called today, I get told that even if they charged my account,they can't reinstate my account,this is a number that I've had for 20 years am a small business owner and I use that number for all transactions and can't afford to lose it

• Review fromJohn M.

  Date: 11/15/2022

  1 star

  John M.

  Date: 11/15/2022

  Terrible service. I spent 3 hours chatting with 4 people and my phone still don't work

  Standup Wireless

  Date: 11/18/2022

  We are sorry to hear the customer is having technical issues with their phone. After reviewing the account, we see the customer has contacted us multiple times regarding connectivity issues with their phone. As a result, we sent the customer a replacement *** card. The *** card was shipped on November 15th, 2022 with tracking number **********************. Once the *** card arrives, the customer can contact our ************* team directly at ************** for further assistance installing and activating the ***.If the consumer has any further questions, they may contact us directly at the below contact information.Email: ********************************** Best, StandUp Wireless

• Review fromKrista D

  Date: 09/30/2022

  1 star

  Krista D

  Date: 09/30/2022

  My service ***** **** .,.... I can't get on any of my apps and if I do get on it takes forever .... I can't update any of my apps on the ****** play store .... This phone ***** I have to push most buttons 3 or 4 times too get it to work ..... I can't hear anyone even on speaker when I am on the phone also my phone hangs up on people or goes too airplane mode when talking to people very frustrated and annoyed this is no life line system if I was dying and calling 911 my phone would hang up on them and id be a gonner it's bull ****

  Standup Wireless

  Date: 10/04/2022

  We are sorry to hear the customer is having technical issues with their device. After reviewing the account, we found that the consumer did not attempt to contact StandUp for assistance in resolving these issues. We are happy to assist the customer with their technical issues in any way possible. The customer can contact our ************* team directly at ************** for further assistance.If the consumer has any further questions, they may contact us directly at the below contact information.Email: ********************************** Best, StandUp Wireless

• Review fromXiaomei Z

  Date: 08/21/2022

  1 star

  Xiaomei Z

  Date: 08/21/2022

  I have used their phone for about 2 months. It's a terrible nightmare as most of time I can't make a phone call out or receive a call in, Today, "No Sim-card" appears on the screen. It supposed to be lifeline and with this poor signal service how it can be help in a critical situation?! I don't know whom to be blame, ******** or Standup phone of bad quality. The only possible solution seems to transfer to other company.

  Standup Wireless

  Date: 08/25/2022

  We are sorry to hear the customer is having technical issues with their device. After a review of the consumers StandUp account, we do not see any instances of the consumer contacting us on this issue; however, we would like to make it right.StandUp Wireless has provided a replacement phone free of charge as a one-time courtesy. The customer may also want to save the phone number for our ************* team for any issues in the future. The customer may contact our customer care team at **************.If the consumer has any further questions, they may contact us directly at the below contact information.Email: ********************************** Best, StandUp Wireless