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Business Profile

Personal Injury Lawyers

Morgan & Morgan

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Personal Injury Lawyers.

Reviews

This profile includes reviews for Morgan & Morgan's headquarters and its corporate-owned locations. To view all corporate locations, see

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Morgan & Morgan has 93 locations, listed below.

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    Customer Review Ratings

    1.93

    Average of 459 Customer Reviews

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    Review Details

    • Jessica M

      Date: 09/14/2023

      Jessica M

      Date: 09/14/2023

      After a slip & fall on Jan 21, 2022, not ever dealing with something like this, the first atty firm we thought of was Morgan & Morgan, because we always hear you say for the people. I'm
      so confused after hiring your firm and just searching for answers.
      I went to work early that day and fell and broke my leg . I had to have 2 surgeries and a titanium bar in my leg, and spent 8 days in hospital. There was no worker's comp. insurance but owner
      did have a limited liability insurance policy which your attorney's said they went after. I don't know as no one told me anything except a year and a half later I'm told they are dropping the
      case. I guess I have been bounced around to attorney's. Never spoke with anyone except Richard Lavery who seemed to care and then he said they took the case from him. I was told this
      could be a personal injury case, which I did not understand why they would not send over to a Morgan & Morgan Personal atty. as all my records are there. I was sent a letter that Morgan &
      Morgan could not say that I did not have a case but I was free to look for another Attorney.
      I'm confused, for a 1 1/2 year I thought Morgan & Morgan was my attorney?

      I'm 65 years old, broke my leg and lost my job and I don't know what i'm supposed to do now

      Morgan & Morgan

      Date: 09/22/2023

      Dear [NAME], I hope this message finds you well. I would like to begin by acknowledging that the outcome of your case was not what you had hoped for, and I understand this can be a difficult and frustrating situation. Our legal team conducted a thorough review of your case and considered all available options, and it was ultimately decided that we cannot take on your representation at this time.

      While I recognize this news may be disappointing, please know that our goal is always to provide top-quality legal support to our clients. We carefully assess each case we receive and make decisions based on a number of factors, including our resources and expertise. I want to assure you that we are committed to our clients and always strive to make informed decisions that are in their best interests.

      If you have any questions or concerns, please feel free to contact us at [email protected]. We are here to support you in any way we can, and I hope that we may have the opportunity to assist you in the future.

      Best regards, Ashley.
      [email protected]
      (888)670-2630

    • Julia V

      Date: 09/13/2023

      Julia V

      Date: 09/13/2023

      Waste of time. Filed a case in April of 2023. Never hear back from them unless I threaten to go elsewhere and that's because they want the commission. this is the equivalent of the worst fast-food chain ever. They are constantly switching my attorneys, Oh yeah when they do call you back they sound annoyed. I am looking into other options for my case at this moment because I don't think they give a ****. They have taken on to many cases and now do not know what to do. John Morgan should be ashamed of himself. I am sure he wouldn't want his brother to be treated how all these clients in the comments are being treated. He probably doesn't even know because it is an auto-generated response to each complaint not personal at all

      Morgan & Morgan

      Date: 09/21/2023

      Hello Julia, we are so sorry to hear this as we hold our client’s experience to the highest regard. I am personally writing you this response, as are all of our responses, to attempt to provide you a resolution that satisfies your needs. My name is Melissa and I am in the Client Experience department with the firm. While we cannot discuss the specifics of your case in this open forum, we are truly sorry you feel you didn't receive a stellar experience. If you want to share more about what issues or difficulties you’re facing, please do not hesitate to email or call us to discuss further. We would appreciate and value if you would give us the opportunity to help address any concerns you're experiencing regarding your case. - Melissa [email protected] / 888-488-0018.

    • Karen R

      Date: 09/13/2023

      The return of my call was very quick. The information gathering forms Em were easy to understand and to fill out.

    • Steve S

      Date: 09/07/2023

      Steve S

      Date: 09/07/2023

      Professional and caring, I would use them again! Very satisfied

      Morgan & Morgan

      Date: 10/06/2023

      Hi Steve! Thank you so much for your kind words and for choosing our services. We're thrilled to hear that you had a positive experience with us. Please don't hesitate to reach out if there's anything else we can assist you with in the future. Thank you! - Client Experience Team - [email protected] - (888) 488-0018

    • Deborah P

      Date: 09/07/2023

      Deborah P

      Date: 09/07/2023

      Quick to respond. Reliable time frame on the steps. Easy to understand the forms.

      Morgan & Morgan

      Date: 10/06/2023

      Hi Deborah, thank you for your positive feedback! We're glad to hear that our team was able to provide quick responses, reliable time frames, and easy-to-understand forms. We appreciate your support and look forward to serving you again in the future. Thank you! - Client Experience Team - [email protected] - (888) 488-0018

    • Amy R

      Date: 09/06/2023

      Amy R

      Date: 09/06/2023

      Great job, thank you for the help so much Morgan and Morgan.

      Morgan & Morgan

      Date: 10/04/2023

      Hi Amy, thank you for your kind words! We're thrilled to hear that Morgan and Morgan provided excellent assistance. If you have any more questions or need further support, please don't hesitate to reach out. We're here to help!

    • Osvaldo A

      Date: 09/05/2023

      Osvaldo A

      Date: 09/05/2023

      I contacted Morgan and Morgan about a fall I took at Walt Disney, They immediately sounded interested and they told me I have a good case. The initial case worker assigned to me had great communication with me and she seemed like she was always looking out for me. But then my case was assigned to another case manager along with a different attorney. That's when all communication between them and me ceased. I have tried multiple times via phone calls with voice mails to both my attorney and my case manager aka paralegal. Neither have returned my calls in almost three months. Absolutely ridiculous for a law firm that constantly advertises "For the people". What a disgrace....

      Morgan & Morgan

      Date: 09/13/2023

      Hello Osvaldo, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. Our goal is to provide exceptional service to every client, and it appears we fell short in your case. If you're comfortable, we would love the opportunity to discuss your concerns further and see how we can make things right. Please don't hesitate to reach out to us via email or phone. Thank you. -Ashley [email protected] (888)670-2630

    • Philip B

      Date: 09/01/2023

      Very professional very smooth and only took 15 minutes to realize this is the firm for me

    • Sean G

      Date: 08/30/2023

      Sean G

      Date: 08/30/2023

      They are unprofessional when it came to my case. I would never recommend them to anyone. The advertisement is completely false when it came to me and my wife case.

      Morgan & Morgan

      Date: 09/08/2023

      Hello Sean, we are so sorry that our firm was unable to take on your claim at this time. Our attorneys reviewed your case closely and considered every potential avenue of legal representation. We always strive to ensure clients understand the reasons we are not able to take on a case, but if you do not feel you received a sufficient explanation, please reach out to us so we can further discuss it with you. Know that we are constantly evaluating our practice areas and working to expand the cases we can take on, but there are many factors that go into that decision. -Melissa F [email protected] / 888-670-2630.

    • Judy H

      Date: 08/30/2023

      Very compassionate against human abuse from pharmaceutical companies and stands in the gap for injustice. I am going to enjoy this journey. Thank you Morgan & Morgan for contacting me.

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