Pest Control Services
Drake Lawn & Pest Control, Inc.Headquarters
Reviews
This profile includes reviews for Drake Lawn & Pest Control, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 25 Customer Reviews
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Review fromFred P
Date: 07/17/2024
1 starFred P
Date: 07/17/2024
Their technician spilled chemicals on the sod in my front yard and killed a 2 foot by 4 foot patch of grass. I called their customer service on three separate occasions. I asked fot someone to call or stop by to look at and resolve issue. No one ever did contact me. After ten days I lost all confidence in this company and cancelled my service. Very poor customer service. I am left on my own to fix their mistake.
Drake Lawn & Pest Control, Inc.
Date: 07/22/2024
I will look into this right away for you. Thank you for bringing it to our attention.Drake Lawn & Pest Control, Inc.
Date: 07/31/2024
We have tried to contact **************** by phone, email, and even knocked on his door. He has not responded to any of these.We see areas of decline due to drought, not chemicals.If **************** would respond to our manager, ***************************, we would be happy to discuss his concern and a possible resolution.Review fromJohn F
Date: 05/02/2024
1 starAround a year ago it was found that my home had Formosan Termites and we contacted Drake and they were spot on treating my home and providing a termite bond. We were told that the treatment will make termites disappear and it would prevent them from coming back. It was so bad they were eating through the drywall creating significant damage. Now fast forwarding, around 03/26/24 we noticed a few small size pinholes on the ceiling above the shower. We contacted Drake on 3/27/24 and they sent someone out to inspect it within a reasonable couple days. They confirm that the termites came back to a different part of the home and that he would talk to his manager about his idea of a treatment plan. We scheduled treatment on a 4/20/24 Saturday for 8-9am because of their next availability. That Saturday morning they called me at 08:05am to inform me that treatment will not be done because of an employee called out. I believe later that day I called to reschedule an appointment and they informed me that the cant reschedule an appointment because a manager wants to come out and that he will contact me soon. Since then I have repeatedly called them and I get an answer, but they keep saying the manager is going to call me within 24 hours. He has not. I have made a total of 11 phone calls since this issue. It has been over a month. Im begging for treatment because the termites are all over the ceiling now and moved across the walls. They are falling on my childrens heads while they take a shower. No one is taking a shower in there because of this. I just paid the amount to renew my bond. Which was around $462. The damage has progressed so much compared when I initially notified them, and still no treatment. I dont what to do. Drake literally cancelled my treatment appointment, the manager name ***** (I was told) has not contacted me. Am I responsible for the new damage? Their initial treatment did not prevent the termites from coming back. I feel like Im talking to a wall.Review fromRachelle S
Date: 04/14/2023
5 starsRachelle S
Date: 04/14/2023
Excellent customer service team! I have had Drake for years now and my lawn is one of the best in the neighborhood. I have minimal pests and am now signing up for termite protection!! 10/10Drake Lawn & Pest Control, Inc.
Date: 04/17/2023
We thank you very much for trusting us with your pest control needs!Review fromNancy G.
Date: 04/12/2023
5 starsNancy G.
Date: 04/12/2023
Excellent Service always. Technician always so nice and helpful. Had to change a scheduled appointment called the front office and the girls were so sweet and helped me reschedule. Thank you Drake for the above 5 star service.Drake Lawn & Pest Control, Inc.
Date: 04/17/2023
Thank you very much for your comments and business!Review fromJudy M
Date: 04/12/2023
5 starsJudy M
Date: 04/12/2023
I have had this company for 20 years. I think they offer so many services and each one is done so well, I’ve never had better service and highly recommend Drake.Drake Lawn & Pest Control, Inc.
Date: 04/17/2023
We very much appreciate your continued business!Review fromedwin p
Date: 01/17/2023
1 starWe have expressed every month that our grass keeps deteriorating, we keep asking to stop service and give us a refund, we initially paid in full and asked to stop service when it keeps deteriorating, our grass was immaculate prior to when they started, now looks bald throughout.
We have heard several different excuses but not one positive solution.
After reading several not happy clients, we see how unprofessional you handle your business, in our business if a customer is not happy and is in the right, we give them the refund, not about the money more of the responsibility.Review fromRyan C
Date: 10/26/2022
5 starsRyan C
Date: 10/26/2022
We've had Drake since 2018. Always very helpful, not pushy at all. Our lawn looks great! Thanks Drake!Drake Lawn & Pest Control, Inc.
Date: 10/27/2022
We appreciate it very much!Review fromMarco O
Date: 09/16/2022
5 starsMarco O
Date: 09/16/2022
I've had Drake for my lawn since March and my neighbors as well have them. All of our lawns looks amazing and the best looking neighborhood in Apopka! Our technician treats our lawn like it's his and he gives us the best results. 10/5 Stars and highly recommended.Drake Lawn & Pest Control, Inc.
Date: 09/19/2022
Thank you very much!Review fromRoberto R
Date: 09/12/2022
5 starsRoberto R
Date: 09/12/2022
I've had Drake lawn and pest control for a while not and nothing but good changes have happened to my lawn and pest inside. Next will be my terminate protection plan!! 10/10Drake Lawn & Pest Control, Inc.
Date: 09/13/2022
We appreciate your business very much!Review fromErnesto A
Date: 09/12/2022
5 starsErnesto A
Date: 09/12/2022
Great customer service, my lawn and shrubs are looking greatDrake Lawn & Pest Control, Inc.
Date: 09/13/2022
Thank you very much!
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