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Business Profile

Solar Energy Equipment Dealers

Green Energy Group, Inc,

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Equipment Dealers.

Complaints

This profile includes complaints for Green Energy Group, Inc,'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Green Energy Group, Inc, has 2 locations, listed below.

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    Customer Complaints Summary

    • 81 total complaints in the last 3 years.
    • 64 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/26/2024

      Type:Order Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received close to 100 calls from this company to my cell phone that I pay for. For almost a year I have been asking to be on their do not call list. Sometimes the caller gets mad and yells. Other times they just hang up before I have a chance to explain that I dont want them to call anymore. I am feeling powerless and harassed. I am at wits end with these calls. They call from multiple area codes and I pick up thinking it could be family or work related. My life is made worse because of this company. They should be made to stop immediately or have to be punished monetarily. Please someone help
    • Initial Complaint

      Date:06/22/2024

      Type:Customer Service Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company calls my phone 15 to 20 times daily from random numbers that clone people that I know. I keep getting the same supervisor that they transfer me too. I am on a do not call list and I get more calls. I want this business closed down! They are scamming people and someone needs to stop this constant harassment!
    • Initial Complaint

      Date:05/22/2024

      Type:Customer Service Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I asked several times for this company to stop calling me asked to remove me off the calling list and they continue calling me sometimes eight times a day. This falls on harassment. This is a class two misdemeanor what Im trying to do is get the information of the company the information that was put online let me to a law firm, the next time I will be calling the police
    • Initial Complaint

      Date:05/17/2024

      Type:Order Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Green Energy has been calling me multiple times a week for over 4 months. Every time they call, I politely ask them to add me to the do not call list. Unfortunately, they continue to call. They are calling on my work number and I have to answer for fear that I may miss a legitimate work call.
    • Initial Complaint

      Date:05/17/2024

      Type:Order Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business has persistently contacted me despite my repeated requests for them to cease and remove my name from their call list. They use caller ID spoofing to display local area codes, increasing the likelihood that I will answer the calls. The daily, incessant calls have become both harassing and disruptive to my daily life. I have given this company ample opportunities to stop contacting me, but this harassment has continued unabated for at least six months.
    • Initial Complaint

      Date:05/03/2024

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      05/03/2024. Call constantly even after being informed to REMOVE FROM LIST and that I am listed on national DO NOT CALL LIST. THESE CALLS NEED TO STOP.
    • Initial Complaint

      Date:03/12/2024

      Type:Product Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      "Green Energy Group" continues to reach out multiple times a week via call spoofing, using local area codes, regardless of how many times I've told them I am not interested. Calls usually sound like they are from an overseas call center. Last phone number they used was ************ on 12MAR2024 at 12:00pm CST. I do not want to be contacted by this company anymore if at all possible.
    • Initial Complaint

      Date:02/19/2024

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The business has called repeatedly despite requests they not call again, and take me off their list. They call my cel phone and when I told them I would report them to the BBB, the caller became irate and despite saying they called to share free information then started to yell that I called them and if I didn't want to talk to them I shouldn't be on the phone. No one should put up with this abuse, especially since I pay for the line.
    • Initial Complaint

      Date:07/20/2023

      Type:Sales and Advertising Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This guy keeps calling me, like 4 times a week. I have repeatedly told him to Stop calling me. He just called me again, I screamed at him to Stop calling me. I hung up. So he immediately calls me back! I ignored it. I'M TIRED OF THIS JERK!
    • Initial Complaint

      Date:07/19/2023

      Type:Customer Service Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I keep asking them to stop calling. I receive multiple calls from them throughout the week. I have lost track at how many calls. Each time I have told them to stop calling.They do not honor they do not call list. No matter how many numbers you block they keep using a different number.

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