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Business Profile

Solar Energy Equipment Dealers

Green Energy Group, Inc,

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Equipment Dealers.

Complaints

This profile includes complaints for Green Energy Group, Inc,'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Green Energy Group, Inc, has 2 locations, listed below.

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    Customer Complaints Summary

    • 81 total complaints in the last 3 years.
    • 64 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/16/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Green Energy....Green Energy.....Green Energy.....Green Energy.......Green Energy ..........And this is Daily. What can be done? Anything? Im SICK of the calls. Someone NEEDS to put a stop to it.

    • Initial Complaint

      Date:07/15/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Calling my "do not call" number multiple time a week, if not a day. My phone number is on a Do Not Call list, but that doesn't stop them. I'm being harassed.

    • Initial Complaint

      Date:07/15/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business calls me at least 6 times a day. Calls are made at any and all hours - early mornings, afternoons, late evenings. They call from local area codes on fake phone numbers that are always different for every call. Its is absolutely disgusting that they continue making such calls after *** repeatedly asked to be taken off their call list dozens of times now. This company needs to be investigated and charged for fraud and harassment.

    • Initial Complaint

      Date:07/10/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      this company has called me mulitple times daily for the past 2 years and wont accept that im not the homw owner refuses to stop calling and harrasing me

    • Initial Complaint

      Date:07/09/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Spam phone calls by rude people who won't get off script to hear you telling them to stop calling you, they have a different number every time so you can't block them and calling back is met with hostility too, leading to no method to get off their call list. They hang up if you don't just answer their questions it's like an interrogation, very invasive.

    • Initial Complaint

      Date:07/08/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I receive phone calls from "Green Energy Group" about every day. I ask to be removed from their list and nothing changes. I ask to speak to a manager, and they hang up on me. I block their number, but they call from a different number each time.

    • Initial Complaint

      Date:07/04/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Calls MULTIPLE times per day using fake caller ID numbers. My number is also on the federal do not call list which you obviously are not following. PLEASE STOP CALLING My next steps will have to be filing complaints with my state attorney general's office and the federal do not call FCC system.

    • Initial Complaint

      Date:07/03/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Unwanted calls. These folks have called me with solicitations five times already, and are oblivious to any hint that I am not interested. I am on the Do Not Call List.

    • Initial Complaint

      Date:06/29/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      For the last two years, maybe even longer, I receive no less than ***** calls a day from someone representing Green Energy Group. I ask each and every time to be removed from their call list but they just hang up or decide to just start insulting. The callers are rude including when told that I am not interested they reply with how they have had *** with my mother (who is deceased), my wife and/or my sister. These calls start anywhere from 8:30 am to 9 pm, each and every day. I try blocking the numbers they call from but each and every time, a new number appears from some city in **. I have had my fill with this harassment and invasion in my life. Their representatives are intrusive, rude and quite disgusting in their language. It is ALWAYS a person with an Indian accent making the call. These calls are literally driving me a bit crazy as I need to answer my phone when it rings as i do not memorize friends and families phone numbers. Please, PLEASE do something about this company and its daily harassment. They are violating the DO NOT CALL program that has been in place for a long time which does not work. I believe that I am entitled to some sort of financial compensation to be determined by the BBB. I would like a $5000.00 settlement and believe that if they start getting hit in the wallet, they may comply with changing their marketing processes.

    • Initial Complaint

      Date:06/27/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I keep asking them to stop calling. I receive multiple calls from them throughout the week. I have lost track at how many calls. Each time I have told them to stop calling.They do not honor they do not call list. No matter how many numbers you block they keep using a different number.

    Green Energy Group, Inc, is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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