Reviews

This profile includes reviews for Timeshares By Owner's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Timeshares By Owner

  5900 Lake Ellenor Dr STE 260 Orlando, FL 32809-4618

• 

  Timeshares By Owner

  3133 S Ridgewood Ave STE 9 South Daytona, FL 32119-3579

• 

  Timeshares By Owner

  10 Cypress Point Pkwy, STE 109 Palm Coast, FL 32164

• 

  Timeshares By Owner

  1867 Banks Road, STE 220 Margate, FL 33068

• 

  Timeshares By Owner

  900 SW 130th Ave. Davie, FL 33325

Review Details

• Review fromKent S

  Date: 10/28/2024

  5 stars

  Kent S

  Date: 10/28/2024

  ***** helped me to find a great deal to rent a property for a week in ********** during ski season. The process was straightforward and easy.

  Timeshares By Owner

  Date: 02/21/2025

  Dear **** *******,Thank you so much for taking the time to compliment the services of Timeshares By Owner, and most especially recognizing ***** ******** in our ******************** for his effort in securing that Lake Tahoe timeshare for you. I am ensuring that your comments are shared with everyone at Timeshares by Owner. Please never hesitate to contact our ******************** again for another vacation of a lifetime, and be sure to contact your friends, family, and associates to also contact Timeshares By Owner for any timeshare rental. You know that ***** can always be reached at toll-free ******************* ***** *****, VP/Consumer Analyst, Ph: *******************

• Review fromGail Conley

  Date: 10/21/2024

  1 star

  Gail Conley

  Date: 10/21/2024

  Terrible business - they hound you for money and then disappear. When you can contact them, they have a set of excuses a mile long.

  Timeshares By Owner

  Date: 02/24/2025

  I sent this response to the client via email and will provide additional marketing at no cost. "Dear ****** ******,I reviewed your complaint regarding our alleged terrible business and further stating that we hound you for money and then disappear. Im sorry that you feel that way. When you purchased our marketing on two different occasions, you signed contracts in advance of your marketing purchase indicating that you had acknowledged your understanding of the purchases that you were making. Otherwise, you should not have signed the contracts electronically in advance of purchase. In the contract, it provided the contact information for our **************** team and Concierge Team at the corporate office of Timeshares By Owner. Those were numbers that you could contact at any time to discuss your marketing concerns and issues. We have a very responsive *************** team that returns all calls if not immediately available. We also conducted two different quality control calls in which you had to acknowledge your understanding of the services that we provide and the fact that we cannot guarantee a timeframe in which your timeshare will sell or what amount might be offered for either a rental or sale when there is an offer. If at anytime during the quality control call you had not acknowledged your understanding or felt that the services discussed with you were misrepresented, we would have stopped the recording and would have discussed the fact that you would be entitled to a refund. Both quality control calls were completed without ******** for contact with you to purchase additional marketing, there are additional programs that could put you closer to that buyer or renter, but again we cannot guarantee success within any particular timeframe, other than to say we have been very successful for many of our clients and have maintained an A rating with the Better Business Bureau, as well as 4.5 to 5 star ratings with **************** and ******. We are proud of the success we have achieved, but I can also appreciate the frustration with many of our clients when they are not receiving the success they immediately thought they would. Therefore, your marketing that included website/walk-in office advertising and the Autumn ******** will continue with yet another three month showcase program for the Summer ******** and the Elite Plus program that includes both the ************************* and Elite Magazinesboth digital marketing magazines. You will also be getting email blasts that go out to those interested in your timeshare or other ******************** properties like yours. All of this will be provided without extra cost.Of note, your Diamond Resorts timeshare was purchased by ******************** and its name has finally changed accordingly. Your website ad has been updated with the name change. To locate your active marketing on our website, just to go to ****************************** and once on the site, at the top of the opening page, you will see a blank bar underneath verbiage that says Search 1000s of Timeshares for Rent or Sale. Just enter ****** into that blank bar, click search and your ad for your now named ******************** ****************************** will pop up. Then click View Details and a close-up of the ad will appear. If you ever need an update or have any questions, do not hesitate to call our *************** Dept at toll-free ************** or **************. Our ******************** that provides offers and works with you from offer to close can always be reached at toll-free **************. Finally, you have been placed on the do not solicit list, so that you are not contacted again to purchase additional marketing."***** *****, VP/ Consumer Analyst, ph: ************** x321

  Gail Conley

  Date: 04/15/2025

  They are scammers.They always have an excuse to ask for more money but never provide any results.

• Review fromRenee H

  Date: 10/17/2024

  1 star

  Renee H

  Date: 10/17/2024

  This company and the people who work for them are scam artists/crooks, we should ban together and hire an attorney, there is a class action suit brewing here, after reading all the other reviews and having first-hand experience of their misleading and manipulative sales tactics I am convinced we would have a case against them. I too, was lead to believe they had 2 buyers for my timeshare at a ******* showcase in January 2024, the man I spoke with was going to contact me the following week with the offers and said that the whole deal (sale of timeshare property) would conclude within 4 months. Id make *****K and that it was cost effective to hire them to showcase it for nearly 2K, I didnt have enough credit or money in the bank to do this, so I scrapped up money believing it was going to sell and I could pay it back with proceeds. I never heard another thing, I called them about the showcase, they NEVER told me anything about it. I could NEVER reach that man I was dealing with again, I wrote emails, made calls, etc. in April I finally heard from a management team member, he was rude and could descending stating the entire conversation was recorded, you knew what you were doing They should not be able to get away with this. Im going to create a ******** group and will call it Timeshare By ******, please join it so we can ban together. This is SO CRIMINAL!!

  Timeshares By Owner

  Date: 02/28/2025

  Dear ***** *********,I reviewed your complaint regarding the fact that you believe we are scam artists in which everyone should band together and file a class action suit against. When you purchased our marketing on three different occasions, you signed contracts in advance of your marketing purchase indicating that you had acknowledged your understanding of the purchases that you were making. Otherwise, you should not have signed the contracts electronically in advance of purchase. In the contracts, we provided the contact information for our **************** team and Concierge team at the corporate office of Timeshares By Owner. Those were numbers that you could contact at any time to discuss your marketing concerns and issues. Such information was also included in a Welcome Packet that was mailed out to you. We have a very responsive *************** team that returns all calls if not immediately available. We also conducted three different quality control calls in which you had to acknowledge your understanding of the services that we provide and the fact that we cannot guarantee a timeframe in which your timeshare will sell or what amount might be offered for either a rental or sale when there is an offer. If at any time during the quality control call you had not acknowledged your understanding or felt that the services discussed with you were misrepresented, we would have stopped the recording and would have discussed the fact that you would be entitled to a refund. All three quality control calls were completed without issue with you acknowledging and understanding the services that we were ************ for contact with you to purchase additional marketing like you did twice, there are additional programs that could put you closer to that buyer or renter, but again we cannot guarantee success within any particular timeframe, other than to say we have been very successful for many of our clients and have maintained an A rating with the Better Business Bureau, as well as 4.5 to 5 star ratings with **************** and ******. We are proud of the success we have achieved, but I can also appreciate the frustration with many of our clients when they are not receiving the success they immediately thought they would. Therefore, your marketing that included website/walk-in office advertising and the showcase will continue at no coast with yet another three month showcase program for the Summer ******** and Ill provide you with another Elite Plus program that includes both the ************************* and Elite Magazinesboth digital marketing magazines. With that additional marketing, I will also be giving you email blasts that go out to those interested in Club Wyndham timeshare properties like yours or RCI points like you also have. All of this will be provided without extra cost. Your marketing costs have included fees of $500 for website/walk-in office advertising (purchased on Oct 30, 2023, ********** at a cost of $1472 (purchased on Jan 5, 2024), and finally a different Elite Plus at a cost of $734 (purchased on Oct 18, 2024)The programs purchased have included two different website/walk-in office ads that remain active with complete profiles and photos added. To locate your active marketing on our website, just to go to ****************************** and once on the site, at the top of the opening page, you will see a blank bar underneath verbiage that says Search 1000s of Timeshares for Rent or Sale. Just enter ****** into that blank bar, click search and your ad for your Club ********************** and ******* points will pop up. Then click View Details and a close-up of the ad will appear. Theres of course an active ad for your ******* RCI points. Thats ad #****** and you can locate that ad the same way as ad #******. If you ever need an update or have any questions, do not hesitate to call our *************** Dept at toll-free ************** or **************. Our ******************** that provides offers and works with you from offer to close can always be reached at toll-free **************. Aside from providing you with additional marketing at no cost, Ill be happy to provide you with a $500 partial credit refund; however, in order to do that, you will need to sign a partial credit authorization form that indicates that all matters are resolved. Finally, you have been placed on the do not solicit list, so that you are not contacted again to purchase additional marketing. Please contact *************** at toll-free ************** or Concierge at toll-free ************** ***** *****, VP/ Consumer Analyst, Ph: ************** X321

  Timeshares By Owner

  Date: 02/28/2025

  Dear ***** *********, I reviewed your complaint regarding the fact that you believe we are scam artists in which everyone should band together and file a class action suit against. When you purchased our marketing on three different occasions, you signed contracts in advance of your marketing purchase indicating that you had acknowledged your understanding of the purchases that you were making. Otherwise, you should not have signed the contracts electronically in advance of purchase. In the contracts, we provided the contact information for our **************** team and Concierge team at the corporate office of Timeshares By Owner. Those were numbers that you could contact at any time to discuss your marketing concerns and issues. Such information was also included in a Welcome Packet that was mailed out to you. We have a very responsive *************** team that returns all calls if not immediately available. We also conducted three different quality control calls in which you had to acknowledge your understanding of the services that we provide and the fact that we cannot guarantee a timeframe in which your timeshare will sell or what amount might be offered for either a rental or sale when there is an offer. If at any time during the quality control call you had not acknowledged your understanding or felt that the services discussed with you were misrepresented, we would have stopped the recording and would have discussed the fact that you would be entitled to a refund. All three quality control calls were completed without issue with you acknowledging and understanding the services that we were providing. As for contact with you to purchase additional marketing like you did twice, there are additional programs that could put you closer to that buyer or renter, but again we cannot guarantee success within any particular timeframe, other than to say we have been very successful for many of our clients and have maintained an A rating with the Better Business Bureau, as well as 4.5 to 5 star ratings with **************** and ******. We are proud of the success we have achieved, but I can also appreciate the frustration with many of our clients when they are not receiving the success they immediately thought they would. Therefore, your marketing that included website/walk-in office advertising and the showcase will continue at no coast with yet another three month showcase program for the Summer ******** and Ill provide you with another Elite Plus program that includes both the ************************* and Elite Magazinesboth digital marketing magazines. With that additional marketing, I will also be giving you email blasts that go out to those interested in Club Wyndham timeshare properties like yours or RCI points like you also have. All of this will be provided without extra cost. Your marketing costs have included fees of $500 for website/walk-in office advertising (purchased on Oct 30, 2023, ********** at a cost of $1472 (purchased on Jan 5, 2024), and finally a different Elite Plus at a cost of $734 (purchased on Oct 18, 2024) The programs purchased have included two different website/walk-in office ads that remain active with complete profiles and photos added. To locate your active marketing on our website, just to go to ****************************** and once on the site, at the top of the opening page, you will see a blank bar underneath verbiage that says Search 1000s of Timeshares for Rent or Sale. Just enter ****** into that blank bar, click search and your ad for your Club ********************** and ******* points will pop up. Then click View Details and a close-up of the ad will appear. Theres of course an active ad for your ******* RCI points. Thats ad #****** and you can locate that ad the same way as ad #******. If you ever need an update or have any questions, do not hesitate to call our *************** Dept at toll-free ************** or **************. Our ******************** that provides offers and works with you from offer to close can always be reached at toll-free **************. Aside from providing you with additional marketing at no cost, Ill be happy to provide you with a $500 partial credit refund; however, in order to do that, you will need to sign a partial credit authorization form that indicates that all matters are resolved. Finally, you have been placed on the do not solicit list, so that you are not contacted again to purchase additional marketing. Please contact *************** at toll-free ************** or Concierge at toll-free ************** ***** *****, VP/ Consumer Analyst, Ph: ************** X321

• Review fromDavid L

  Date: 09/12/2024

  1 star
  Completely a fraud. $ ***** for a marketing contract with no feedback. Two months later tried to pressure us for more money for additional fees for registration and other costs. No indication of any sale of the property. Tried to take a credit card on file and charge it without our Autherization. These guys are criminals. Stay way from them

• Review fromTracey T

  Date: 09/05/2024

  1 star
  I first signed up with Timeshares by Owner on 6/24/24. I paid $999 for a rental contract. I never received any offers but they reached out in June and convinced me to pay an additional $5597 for a sales contract. I was told the rental option would be available until a sale. I again received no offers. I was contacted by ***** ******** on 8/20/24 and told that I needed to pay an additional $2300 to guarantee no closing costs when I got a sale. When I refused to pay more money and expressed my unhappiness she said she could have it waved. She then asked if I had received any rental offers and I said no. She was shocked and said she would work on getting me an offer. Miraculously, I received an email with a rental offer the next day but it was ridiculous. It asked for a beach front property in one of 3 Florida locations on Labor Day weekend. My timeshare has no resorts in the locations requested and it was up to me to do all the searching. What exactly did I pay for? This company is obviously scamming people and I am frustrated that I fell for it. I am going to look for a way to get my money back but wanted to worn others to just say NO.

• Review fromNick M

  Date: 08/13/2024

  5 stars
  While I wait to sell my bought and paid for timeshare (admittedly not holding my breath), I have had several opportunities to rent it out with the help of ***** She is always on top of getting offers out to me and following up. When someone agrees to rent, the paperwork is not far behind - quick and easy using DocuSign - and the check is in the mail a few days later. Great service on the rental side every time.

• Review fromShannon C

  Date: 08/12/2024

  4 stars
  *************************** did a great job renting out my Timeshare. It was a pleasure to work with *****!

• Review fromMichael S

  Date: 08/12/2024

  5 stars
  I have Dealt with **** for a number of years, including 3 units this year. She is prompt, kind and efficient. I keep coming back every year and I do not search anywhere else because she is a excellent at her job. Kudos ****!!

• Review fromBarry K

  Date: 08/12/2024

  4 stars
  I have had the pleasure to have interacted with *********************, *********************, and a number of other staff members, whom have all been pleasant, professional, diligent, and proficient. The ***** team has always treated me with respect, with a responsive timely effort to satisfy my needs, and requests.

• Review fromRobert H

  Date: 08/12/2024

  5 stars
  **** is an excellent communicator. She responds expeditious to emails and it was very easy to work with her on my rental.