Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Fence Contractors

Fence Outlet of Oviedo, Inc.

Reviews

Customer Review Ratings

4.2/5 stars

Average of 20 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKent J

    Date: 05/08/2025

    1 star

    Kent J

    Date: 05/08/2025

    I have made multiple attempts to have someone contact me for a quote. To date, no one has contact me. I have tried calling, texting, leaving messages, website submissions, their web bot, etc. Still nothing. I can't comment on the product, but the service is non-existent. To whomever from the location responds, leave an email and I will send you the 15 plus emails from the website saying "someone will contact you soon." Also, these days, no one answer unrecognized numbers...so email me or text.

    Fence Outlet of Oviedo, Inc.

    Date: 05/12/2025

    ****, we sincerely apologize you were having trouble getting in contact with us. A representative will contact you immediately via email, text and by phone to assist you with your fence project. You may also contact our ************************* ************. 
  • Review fromDave R

    Date: 03/28/2025

    1 star

    Dave R

    Date: 03/28/2025

    ****** ******** came out gave me a quote on installing fence, I submitted to HOA got the approval to install and I been trying to contact someone at the Oviedo office location for more than a week left over 10 messages for customer service representative ********* and also left the manager 2 messages. No one has called back as of yet and its been over a week. Now Im having second thought. About this company.

    Fence Outlet of Oviedo, Inc.

    Date: 03/31/2025

    ****, we requested that you remove this review as you did with your other reviews. We do not have a signed contract with you, as of yet. We have attempted to assist you with signing the contract and financing. If you would like to discuss further, please call our **************** Manager, ************.

     

  • Review fromMilagros S

    Date: 12/07/2024

    5 stars

    Milagros S

    Date: 12/07/2024

    Thank You to the special tech ******. He was professional,helpful and friendly. He did such excellent job. We highly recommend him and Fence Outlet of Oviedo. Thank you ********* ******.

    Fence Outlet of Oviedo, Inc.

    Date: 12/09/2024

    Angel, Thank you so much for taking the time to leave an excellent review. We will share with ****** so he knows to keep up the great work.  We really appreciate your business. 
  • Review fromVicki M

    Date: 11/01/2024

    5 stars

    Vicki M

    Date: 11/01/2024

    We just needed parts for our vinyl picket ***************************** had everything we needed! The front desk (**********) was very helpful & friendly!

    Fence Outlet of Oviedo, Inc.

    Date: 11/04/2024

    Thank you so much for sharing your positive experience working with ******! We pride ourselves on timely communication and professionalism. Thank you for choosing Fence Outlet in Oviedo! We hope to see you back for your fence project!
  • Review fromFrank B

    Date: 08/22/2024

    5 stars

    Frank B

    Date: 08/22/2024

    My wife and I were looking for a fence that complemented our house, we visited the Oviedo showroom. ***** was more than helpful, knowledgeable and friendly. If you are looking for a fence thats the place. Thanks Fence Outlet Oviedo.

    Fence Outlet of Oviedo, Inc.

    Date: 08/23/2024

    *****, thank you for the 5-star review. We appreciate you sharing your experience in our Fence Outlet Oviedo location. We are so pleased to hear that ***** was able to assist you with your fence project. Our team is thrilled to hear that you were happy with your recent store visit. Thank you for your business. 
  • Review fromDonna B

    Date: 06/17/2024

    5 stars

    Donna B

    Date: 06/17/2024

    Everyone involved in getting my fence quoted, permitted, installed and payed for did an excellent job. Everyone was very professional, helpful and did everything just as they said they would. A special shout out to the installer, ******. I couldn't have gotten a better person to install my fence. He did such an excellent job! I highly recommend him and Fence Outlet as a whole.

    Fence Outlet of Oviedo, Inc.

    Date: 06/18/2024

    *****, Thank you so much for taking the time to provide such positive feedback. We are so delighted that you rate our service as 5-Star as we strive to provide just that for all our customers. Thank you for your business. 
  • Review fromTricia T

    Date: 11/16/2023

    5 stars

    Tricia T

    Date: 11/16/2023

    Love our vinyl fence! The installer was great to work with! Nice guy!

    Fence Outlet of Oviedo, Inc.

    Date: 11/21/2023

    On behalf us all
    of us at Fence Outlet, I would like to thank you for sharing this great review
    about our store! We are thrilled that you enjoyed your experience.
  • Review fromLorraine W

    Date: 10/25/2023

    1 star

    Lorraine W

    Date: 10/25/2023

    We have various problems with install of a chain link fence. Four times they did come out and the last contractor finally fixed the fence to the best of his ability and attached to the house (per required by insrance)

    Our fence is now eight (8) months old and rust is all over. Contacted the company: They replied:
    "Good morning,

    The service technician was at your property yesterday morning and took pictures. It was determined that we will come back to sand down and repaint the affected areas. This may happen again due to the property's close proximity to the water. The GM will contact you to discuss further and schedule"

    Our house did not move and at no time were we told this was not the best material for this area. The chain link fence down the street does not have this issue. So their answer is the fence will continue to deteriorate and they used inferior materials for this area. The entire fence is rotting. I placed picture on Yelp of our fence.

    Fence Outlet of Oviedo, Inc.

    Date: 11/07/2023

    We apologize for your recent experience. We do disagree with
    your statement that we use an inferior product. We use high quality materials
    on all of our installations. Please keep in mind that rusting is a common
    occurrences with any steel products. The property’s close proximity to the
    water only increases the chance for rust to develop. We do stand behind our
    products and installation and we are willing to fix these issues with the best
    course of action we see fit. It was determined that the best course of action
    is for our service technician to treat the rusted areas and then prime and
    paint. If there are any areas that are severely rusted or deteriorated, those
    individual areas will be replaced. We will also check the fence for structural
    integrity. If you would like to discuss this further, please call our Customer
    Service Manager, 407-203-0533.
  • Review fromJared C

    Date: 08/17/2023

    5 stars

    Jared C

    Date: 08/17/2023

    The 6ft wood board on board fence panels at Fence Outlet are cheaper than Home Depot and also the are much higher quality!

    Fence Outlet of Oviedo, Inc.

    Date: 08/21/2023

    Jared, We are incredibly grateful that you took the time out to leave us a
    5-Star review. We look forward to assisting you with your next fence project. 
  • Review fromTimothy D

    Date: 08/17/2023

    5 stars

    Timothy D

    Date: 08/17/2023

    They got us our new fence exactly when they promised and it came out great.

    Fence Outlet of Oviedo, Inc.

    Date: 08/21/2023

    Tim, we are
    happy to see that you had a 5-Star experience at Fence Outlet. Thanks for
    sharing.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.