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Business Profile

Home Improvement

Hometown Contractors, Inc.

Reviews

This profile includes reviews for Hometown Contractors, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Hometown Contractors, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    4.43/5 stars

    Average of 30 Customer Reviews

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    Review Details

    • Review fromJack C

      Date: 07/11/2024

      3 stars
      got a quote for windows, asked to speak to his boss, salesman was very courtous, when ask by his boss, If I had previous work done by them, my answer was yes. I ask how long the quote was good for, hes stated 12 months. then he asked why I was getting another estimate, and I respond that was none of his business. the then hung up.
    • Review fromCathy T

      Date: 05/03/2024

      2 stars
      Several issues. Apparently, they eyeball rather measure Left unsightly gaps where moldings were cut short. Had to bring it to supervisor attention as workers had no intention of reattaching them. Several studs were splintered badly as they did not know how to drive a nail straight.
      Found later that evening a tear in the floor covering. Not only was I not made aware, next day was treated rudely and in a demeaning manner by project Mgr.
      Asked how they could make it right. And will not meet me by my request of deducting a couple hundred dollars for repairs. New shower looks good. But wonder at this point if it will hold up. Not professional mgrs or workers.
    • Review fromVern M

      Date: 08/15/2023

      5 stars
      Great people to work with. Great job installing the new Shower! Everything professional!! The business, the job, the installers, Jimmy and Kyle....
    • Review fromEddie P

      Date: 06/29/2023

      5 stars
      Professional, good quality materials and workmanship, and would recommend this company
    • Review fromPreston F

      Date: 06/06/2023

      5 stars
      Hometown Contractors installed a walk in shower and a bathtub for us. They were very professional from the beginning until the end of each job. The installers worked very hard and finished each job on time. The office staff also did a great job communicating with us.
    • Review fromCharlotte N

      Date: 06/04/2023

      1 star
      Very, very disappointed with Hometown !
      I purchased a patio cover that started leaking soon after instillation. Several repair attempts later I asked about my 1 year warranty & was assured my warranty would start & extend for 1 year from the repair that did not leak for 1 year. I contacted a Hometown owner, Jamie K. and was told Hometown would do the needed repairs at no cost to me. That proved to be a lie. They did not stop the leaks & I was told I would be required to pay for any future repairs. Hometown stopped answering my calls, texts & emails. Seniors Verses Crime tried to help me & Hometown turned it over to their attorney. So we go to court! I have thousands of dollars in a roof that continues to leak drips & down pours from every seam. Water leaks thru the now nonworking fan/light fixtures & drips off the pull chains. It is a useless, dangerous disgrace & Hometown does not care. I ask Hometown to pay to have it taken down and a new one installed. They refused so we go to court. Hometown can do nice work & they can do bad work that is REALLY BAD WORK & HOMETOWN WALKS AWAY LEAVING THE CUSTOMER TO LIVE WITH IT! Hometown did not stand by their word or their work with me.
    • Review fromAngela E

      Date: 05/10/2023

      5 stars
      Excellent customer service from sales presentation to everyone that I spoke with in the office.
      I had impact windows installed in an old home and was very nervous. Installation went very well, and are very happy with our windows and workmanship.
      I will definitely use this company again in the future
    • Review fromLawrence M

      Date: 04/25/2023

      5 stars
      Workers were very courteous. Cleaned up everything. Office staff contacted us every couple weeks to keep us informed. Thank you.
    • Review fromCelesta J

      Date: 04/21/2023

      5 stars
      They did a specially good job. The two employees doing the work were very friendly and did not ever take breaks, I had to tell them to take a break for their lunch. They cleaned up the areas they worked in and returned the things they had to move. I would recommend this company for whatever service they need.
    • Review fromWilliam K

      Date: 04/20/2023

      5 stars
      Hometown Contractors completed our Master Bathroom renovation by removing the garden tub and installing a walk-in shower. We absolutely love our new shower and Hometown is simply the best. From the initial presentation, through installation and the final inspection, every aspect was professional, meticulous and courteous. Hometown Contractors was a great find! We look forward to future projects with the company.

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