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Business Profile

Cremation

Neptune Society

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cremation.

Reviews

This profile includes reviews for Neptune Society's headquarters and its corporate-owned locations. To view all corporate locations, see

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Neptune Society has 75 locations, listed below.

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    Customer Review Ratings

    4.22

    Average of 184 Customer Reviews

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    Review Details

    • Rebecca K

      Date: 09/25/2022

      ********************* was terrific; she was easy to talk to and very articulate. We hit it off immediately and I felt that she really cared about what I wanted. She was an attentive listener and offered good insight and advice regarding my questions and concerns. She took time out of her weekend to speak with me on a Saturday morning which was great since I work all week and wouldn't have the time to talk about my arrangements. We spent almost an hour and I didn't feel rushed.My husband also has Neptune taking care of his arrangements, so I was fairly confident that I wanted to hear about it as we did his planning 6 years ago. Thank you Neptune for taking care of our veterans and their families.**************

    • Lisa M

      Date: 09/02/2022

      I was extremely grateful to have the care and direction of Neptune Society (******* Oaks) when my mother recently passed away. It was a single call to 800 Neptune to alert them of the passing, and things were managed gently, efficiently and thoughtfully through to cremation. I was nervous at first because my mother had signed an agreement so many years before, and in a different state, but having the travel and relocation plan meant it didn't matter. They were ready to help. It was such a comfort to know it was already thought out and prepaid, and ****** in ******* Oaks walked me through every step and answered all my questions and addressed any concerns I had. He made a time of grief easier, and let me focus on my family and memories. Thanks, mom, for being so wise and caring.I guess the best compliment I can give is this: as soon as things calm down, I'm going to sign up myself for Neptune, to give my own kids the same comfort and peace of mind. It's so worth it.

    • Debbie S

      Date: 08/30/2022

      Robin L. at Neptune Society handled everything when my husband passed and I couldn't be more grateful. Just knowing things would be

      taken care of was such a relief. Robin has been very prompt and compassionate and I wouldn't hesitate to recommend their services. Thank you.

    • Kathy S.

      Date: 08/25/2022

      Caring and fast service from them. They handled everything and kept in contact with me. Very pleased, thank you ****.

    • Carolyn B.

      Date: 08/25/2022

      Neptune of Indianapolis, In. provided prompt and compassionate care of my loved one in our time of sorrow….as promised…would recommend this company as I was completely satisfied.

    • Diane A

      Date: 08/20/2022

      Very helpful, excellent communication, orchestrated process quickly and professionally. Thanks to ******. Also the aftercare helps too.

    • Rosa M

      Date: 08/13/2022

      Thank you sow much to *********************** , she was there to help me me from beginning to end . beautiful place

    • Pam

      Date: 08/05/2022

      From the very beginning when my husband passed Neptune Society took care of everything. ************************* was the person that took care of me and my husband. He let me know exactly what to expect from beginning to end. He was very caring, understanding and helpful. All the work he did for me was a huge weight that was lifted off my shoulders. Thank you ****** and Neptune. I am very happy that I chose Neptune.

    • Cynthia T

      Date: 08/05/2022

      I am so appreciative of Neptune Society. It's a devastating time to lose my loved one and ***************************** in *********** did everything he could to help make things easier. I don't know what I would have done without him and the assistance of Neptune Society. Realizing now how much help they are, taking that burden off my daughter has become a priority so will be a priority. Thank you so much, ******.

    • Rose W

      Date: 08/04/2022

      Excellent service very thoughtful. In the future I will b making arrangement for myself

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