Reviews

This profile includes reviews for Akumin Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Akumin Corp. has 27 locations, listed below.

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  Akumin Corp.

  8300 W Sunrise Blvd Plantation, FL 33322-5406

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  Akumin Imaging - Downingtown

  150 E Pennsylvania Ave Ste 300 Downingtown, PA 19335-2632

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  Akumin

  374 E Main St Middletown, DE 19709-1482

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  Akumin

  36463 US Highway 19 N Palm Harbor, FL 34684-1329

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  Akumin At Boot Ranch

  4551 4th St N Saint Petersburg, FL 33703-4730

Review Details

• Review fromBrian F

  Date: 07/14/2025

  1 star
  Awful communication, dirty facility, unprofessional staff, unable to communicate with management. There are just too many other options and to use this really bad company. I have been trying to contact someone in management about a bill for three months and no one ever calls back trying to reach someone at corporate is Impossible.

• Review fromMarina L

  Date: 06/23/2025

  1 star
  1 star is too much for this business.On June 12 I called to make an appointment for a breast ultrasound. **** ****** took the information, including the type of exam I needed and didn't say a word that according to the policy of Akumin I will need a mammogram first (I am ************************************* family, no implants). When I came to the appointment on June 23 the lady at the reception (was constantly on the phone discussing some personal issues by the way) gave me the papers to sign and when I finished doing that, she decided to tell me that they can't do ultrasound today and I will need to schedule mammogram first. And before that she also tried telling me that my insurance didnt authorize the procedure but I agreed to pay for it myself. So, basically people scheduling the appointments have no idea what they are doing and what the akumin policy is. No one called beforehand to tell me that I can't have the ultrasound that I was scheduled for and I had to spend an hour driving to the facility to find out that no one will see and akumin is always having issues like this with the calling center. Its unacceptable and absolutely unprofessional. Moreover, they all don't know where I should call to provide my feedback regarding their so-called work and services. Now Im thinking maybe they didnt want to provide service from the very beginning and tried various excuses to make me leave? Anyways, their services are a disaster. The lady at the reception didnt show any empathy and seeing me frustrated she said she would make me leave the facility if I continue raising my voice (which was the only thing I could do taking into consideration all the circumstances and the way they treat patients). Never again.

• Review fromSandy W

  Date: 06/23/2025

  2 stars
  Easy to get appt for ultrasound but waited over a week for results to be posted to my patient portal and get report to my ***************** contacted them for imaging to schedule a biopsy and was ignored after 3 or 4 attempts in a 2 week period. I tried to contact location where US was done, but there is no direct # - all goes to a central facility. Had to request imaging disc twice and then had to schedule an appointment to pick it up. When I arrived, person at desk looked for it and said it wasnt there. I complained and he went back & looked again & found it, saying ooops I must be blind!

• Review fromAishea B

  Date: 06/20/2025

  1 star
  The level of care in the medical field has gone down drastically over the years what happen to Communication within the work place the purpose of notating an account is for the next person to understand whats going on my mom was rescheduled twice because of not having an authorization not requesting information in a timely manner before my 73 yr old mother appointment they stated they call an left a message however no one notated that they spoke to me an confirmed the appointment then I tried to assist on both occasions to get the information needed for the appointment so we wouldnt be rescheduled everyone stated they only needed authorization but low an behold once we got there they needed doctor notes which I could have requested at the previous appointment that was rescheduled for today an still not seen because they still did not have authorization I requested to speak to the manager ****** at the time she was in a meeting so her PET tech ***** came out to speak to me which she was rude unprofessional over talked me while I was on the phone with the *** office manager trying to get information to assist them I then canceled the next appointment because this would be the third one if you could not get it right on the first two tries then at this point they seem incompetent an at this point I left called back to speak to the manager ****** which stated she will handle the situation an speak to her tech ***** but her tone sounded so dismissive as if she really didnt care an to get me off the phone because her staff notes stated they call left messages that the appointment was canceled but I guess there was no notes stating someone spoke to me an confirm the appointment as if I have nothing to do with my time but come to there office an lie about being confirmed my 73 yr old mother went with out food or water for ********************************************************************************* well

• Review fromDawn E

  Date: 06/16/2025

  1 star
  My biggest issue with this company was the radiologist who read the MRI's and submitted the report to my doctor. When my doctor received the reports, the brain MRI simply stated, scattered lesions in the brain. We rely on the radiologists to actually count how many lesions there are to see if Ive had any new ones pop up over the past year. THEN came the c-spine report. The radiologist listed that I had a lesion on my c-spine. That meant that I would now have to decide which medicine I wanted to switch to because my ** was considered to be unstable based on the report from the radiologist. Each one with varying degrees of potential negative impacts to my health and to my life. My doctor sent me home and stated that she would have her radiologist review the discs to get a more accurate idea of what we are dealing with. I went home and researched and had multiple discussions with family about the medications. We came up with an idea of what we wanted to try but I was heartbroken because my ** was considered unstable again and who knows what type of damage had occurred to my body this time and what rollercoaster I was about to be on with a medication change. A few days later my doctor called me and stated that nothing had changed in my brain and that I in fact did not have any new lesions on my spine. My spine was clear of any lesions. I was so thankful yet so furious that this whole time I was thinking that I was dealing with a new lesion, and my life was going to change drastically because of an inept radiologist. I just want other patients to beware and get a second opinion if they use this company. The radiologist could be missing blood clots, tumors, aneurysms or saying that something is there that isn't. Please due your due diligence to make sure the reports are correct.

• Review fromSimone D

  Date: 05/12/2025

  1 star
  If I could give it a no star I would . This is by far the worst and most unsanitary office I have ever visited. My appointment was scheduled for 1:30 PM, and I arrived at 12:50 PM to check in. Around 3:00 PM, I had still not been called, so I went to the front desk and was informed that my appointment had been canceled for an unknown reason. They then put me back on the list and placed me in another room for an additional hour. When I spoke with the mammogram technician, she asked for paperwork, and I inquired what paperwork she meant, as no one had given me any. I had to go back to the front desk to obtain the paperwork, fill it out, and wait for another 20 minutes. This was four hours after my scheduled appointment time. When I requested to speak with a manager, they stated she was in a meeting. No one apologized or showed empathy. Everyone was rude and unprofessional.

• Review fromGrace S

  Date: 05/09/2025

  1 star
  DO NOT GO TO AKUMIN at ***************. The *** equipment is so old and the tech gave me headphones which had loud music playing. I thought that was to keep you relax during the process while being in the tube. The headphones are to mask the horrible, loud noises this old machines makes for ***** minutes.Also, the results come in a CD,..who in the world still has CD player. They get away charging $300 for a ***, while does Machines are almost obsolete. I had to ask for a gown to get one. Very casual and not professional stuff. I have no clue this was going to be a terrible experience, it was, like being in a concentrate camp where you are tortured with loud noises that could damage your hearing and affect your ******** NOT GO THERE!

• Review fromSusan W

  Date: 05/02/2025

  1 star
  I had a gut feeling when the people behind the desk were wearing normal people clothes and not in professional clothing. Also eating behind the desk. Then during my mammogram the technician was very unfriendly and genuinely hurt me during her quick exam. Its uncomfortable enough. I thought one more chance. I had a breast ***, the technician was great but the contract didnt go in the last 15 minutes so we had to redo it which is difficult when you have Parkinsons. Then I had the *** 4/19 it 5/2 and still waiting! Not going back!

• Review fromMaxine R

  Date: 02/18/2025

  1 star
  I am first going to say if you want your time wasted then you could go to Akumin. These people called me three times yesterday sent me numerous texts. I arrived for an appointment at 7:30 AM for a scan and the next appointment was for 8 AM for an x-ray., when I got there; they said scan is for 12 noon, now I have all the text; for both appointments I called 800 number. She also telling me that its noon I dont feel like wasting my time on my energy anymore with this company I told him to cancel both appointments and I will come and pick my mother up, which when I got there my mother was on the table doing the scan I think they feel that people have nothing better to do then sit around and wait for their appointment and then they change those appointment at ***, I called my mother doctor and ask him to do not schedule any more scans or x-rays through this company because the reminders are ridiculous and they send you 1000 reminders and the date of the appointment. They will call and cancel like they did last week and two weeks before I am just tired and I dont wanna deal with them anymore.

• Review fromKevin R

  Date: 01/29/2025

  1 star
  I had an appointment on January 27 at 2:10 PM, and I cannot believe this company is still in business. From start to finish, the experience was one of the worst Ive ever had at a medical facility. I arrived on time for my scheduled X-ray and was met with an empty waiting room, yet I was still forced to wait for over ************************************************************* just indifference. The front desk staff was atrocious. There were two employeesa man and a woman. The gentleman was abrasive and insensitive, not just toward me but to every single person who walked through the door. He spoke in a condescending, dismissive manner, assuming everyone should already understand the complexities of healthcare and insurance. Not everyone does, and its their job to helpnot belittle. While waiting, I overheard both staff members openly complaining about their jobsbadmouthing the workplace, complaining about how terrible it was to work there, and worst of all, mocking the patients who came in. The complete lack of professionalism was shocking.This kind of behavior is absolutely unacceptable in a medical environment, where patients should feel safe and respected. I'm a nurse and I should know . I cannot stress enough how unprofessional, rude, and uncaring this facility is. If you have a choice, go anywhere else for imaging services.