Reviews

This profile includes reviews for Akumin Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Akumin Corp. has 27 locations, listed below.

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  Akumin Corp.

  8300 W Sunrise Blvd Plantation, FL 33322-5406

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  Akumin

  3211 Concord Pike Ste A Wilmington, DE 19803-5014

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  Akumin

  5107 N Armenia Ave Bldg B Tampa, FL 33603-1405

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  Akumin GP LLC

  8405 Lakeview Parkway Rowlett, TX 75088

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  Akumin

  1 Centurian Dr Ste 107 Newark, DE 19713-2154

Review Details

• Review fromRoger L.

  Date: 01/17/2025

  1 star
  On December 17, 2024, I was scheduled for 3 MRI Scans involving my spine. The Port Charlotte, FL Akumin facility appeared to be recently remodeled with an impressive waiting area including televisions, coffee stand, etc. I was escorted to the MRI in a timely manner by 2 technicians. After conducting a brief interview and explaining the procedure which they estimated to not require more than one hour, I was then assisted onto the gantry. They inserted a port which was for dye injection use after conducting the MRI's without dye and provided me with an emergency plunger should it be needed. They then began the MRI with dye after some time.
  While it is somewhat difficult to judge time accurately while in the 'tube,' I knew it had been much longer than one hour lying motionless. The skin on my back felt burned, and I was perspiring tremendously. I felt excruciating pain in my back and chose to press the emergency button. I insisted I be removed from the 'tube' immediately to which they responded it wouldn't be much longer. I demanded to be released immediately. Upon release, I was unable to move let alone rise from the gantry. Both technicians had to lift me, and still in tremendous pain, they placed me into a wheelchair. I had walked in but had to leave in a wheelchair as I was unable to walk. I had been in the 'tube' for 2 hours and 23 minutes lying motionless! I was furious!
  They apologized and blamed my oncologist for scheduling too many scans, then blamed the Siemens equipment tech who was supposed to observe my scans but had "disappeared." They indicated this was brand new equipment just installed. It was evident to me neither one of these technicians knew what they were doing.
  BE CAREFUL - BE VERY CAUTIOUS OF THIS FACILITY.

• Review fromBRIDGETTE J

  Date: 01/06/2025

  1 star
  This facility failed to properly keep my personal information safe. Failure to properly have appropriate secure software, which allowed thieves to steal my data. Akumin notified me via letter, the letter was UNAPOLOGETIC and generic. Do Not Use this facility!

• Review fromMargaret

  Date: 01/02/2025

  1 star
  +20 calls starting at 7:30 a.m. three in a row at a time over the course of 3 days the day before Christmas two days after new years. Not to mention the emails and texts.Harassment to get me to schedule an appointment. These are automated calls

• Review fromCynthia A

  Date: 12/23/2024

  1 star
  I will NEVER refer anyone to Akumin or go there myself again! I wish there was a NEGATIVE RATING I could provide! I had a special mammogram that needed to be done and was advised I needed the Akumin images by another radiology company. I called the 66th St N location on Wednesday, Dec 18th and asked for the images to be prepared for pick up and was told they would be available that afternoon. I advised I wouldn’t be able to picked them up until at least Friday, the 20th. The agent stated no worries they will be available on demand and waiting for me at the front desk. Today I had a 9:15 appt for the mammogram and arrived at Akumin at 8:30 am to pick up my CD of the images. I was told they had no record of the request and that they were having issues with corporate obtaining emails with requests for image copies. I advised that I had a 9:15 appointment and needed the images ASAP as promised. The front desk did not apologize but instead blamed it on corporate, stating there have been issues for 2 months with communication between them corporate. 45 minutes later the CD was ready after I continually asked the front desk on the status of the CD. At 9am I had no choice but to cancel My new mammogram and reschedule. I did it in front of the front desk staff but they were oblivious to my strife! And again, no apologies for my inconvenience! If you can AVOID this company, I would do so. I used to think they were fabulous, but unfortunately, it appears they have succumbed to the sterile, non- sympathetic way of other medical services companies! I am still a working Senior where Customer care is the utmost importance in my company. This is truly disappointing!
  

• Review fromLisa A

  Date: 12/20/2024

  1 star
  Scheduled appt for 8:30am with 8:15 arrival. I arrived at 8:05am. Was not even given standard paperwork until 20 min after my scheduled appt time. After seeing the entire waiting room empty and refilled with new appts, I asked how much longer. I was told they were double booked and the Tech is just taking patients from the schedule. I explained my wait and that everyone including patients who arrived much later than I arrived have been seen. I was given same explanation except I would be waiting an additional 30 min. I take time off work for appt and wait 2.5 hours for a thirty minute appt. Awful customer service. No thought or care for patients. Never again!

• Review fromNancy D

  Date: 12/10/2024

  1 star
  I would NEVER recommend anyone to this place! Long wait for results, very poor customer/supervisor service. ********************** of Pembroke Pines Dont Go ********** out of ten stars.

• Review fromCorey H

  Date: 10/25/2024

  1 star
  Like everyone else says this place is horrible! I waited two hours past my appointment ******* is now been five weeks and my oncologist still hasnt received my brain scan. When you contact Akumin, you can only get a hold of appointment setters. There is no one else to contact. Go somewhere else and pay out of pocket!I know how that sounds, but you will Waste less time and money that way. Now it makes sense why they filed for bankruptcy last year

• Review fromtodger j

  Date: 10/01/2024

  1 star
  They wanted to charge $6000 (yes six THOUSAND) for a scan that Park Place MRI charged $260.They are F****** DEPLORABLE.

• Review fromJacqueline C

  Date: 10/01/2024

  1 star
  Horrible **************** via the phone. For a month, I've been trying to get copies of my 2023 bone dexa scan because I relocated to *********** and can't receive an infusion without it. I called 6 times and the first 5 times the caller said they would email it. The sixth time, I spoke to a supervisor and she told me to register online to obtain my record (the other 5 reps, never suggested it). I went to the website and it would not let me create an account. Therefore, I emailed ****************. I'm still waiting for their response, call, and assistance. If I could score them a ZERO, I would. I will never patronize this company again.

• Review fromPREVIOUS E

  Date: 09/26/2024

  1 star
  AKUMIN IS THE WORST PLACE TO WORK! THE MANAGERS/LEADS/CORPORATE TREATS THEIR EMPLOYEES LIKE CRAP! ALL LOCATIONS TREAT THEIR EMPLOYEES LIKE SLAVES, TALK TO THEM ALLDISRESPECTFULLY, PAYS THEM MONKEY MONEY, BUT EXPECTS EVERYTHING TO BE DONE EVEN THINGS THAT ARE NOT IN THEIR JOB DUTIES OR SCOPE. THE LOCATION IN *************, THE PREVIOUS SITE MANAGER ***** FERAILLEUR WAS A NASTY, LAZY, DISRECTFULL AND LYING INDIVIDUAL. SHE CALLED HER EMPLOYEES THAT DID ALL THE WORK WHILE SHE SAT IN HER OFFICE ALL DAY AHWNE SHE IS ACTUALLY ATH THE OFFICE ALL KINDS OF NAMES AND MOST OF THE TIMES SHE IS OFF SITE CLAIMING TO HAVE DOCTORS APPOINTMENTS OR ON CONFERENCE CALLS , ALL LIES AND ON THE COMPANIES DIME. ****** ******* IS THE DIRECTOR ABOVE THE MANAGERS AHS SHE IS ONE OF THE WORST PEOPLE TO WORK UNDER, THEY TALK ABOUT THEIR EMPLOYEES AND PLOT TO GET RID OF ALL THE PEOPLE THAT ACTUALLY WORK AND KNOW THEIR JOBS AND REPLACE THEM WITH INCOMPITANT PEOPLE THAT ARE NOT KNOWLEAGLE AND ALSO NEED HELP FROM THE EMPLOYEES TO DO THEIR JOB. AKUMIN HAS BEEN FIRING PEOPLE LEFT RIGHT AND CENTER FOR NO APPARENT REASON BY PHONE CALLS AND TELLING THEM NOT TO EVEN GO INTO THE SITES BECAUSE THEY ARE BANNED!! THEIR PAY GRADE IS THE LOWEST AND MOST TERRIBLE IN THE FIELD FOR THE TECHS/FRONT OFFICE STAFF. ZERO STARS