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Business Profile

Perfume

ALT Fragrances LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Perfume.

Reviews

Customer Review Ratings

3.61/5 stars

Average of 93 Customer Reviews

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Review Details

  • Review fromPaul G

    Date: 07/17/2025

    5 stars
    If youre looking for superior quality at a humble cost, look no further! Alt fragrances are top notch! You want to smell 1 for 1 like you have on a 459 dollar bottle of cologne order yours now. This is a blessing and I'm thankful a company will put together a product to make the small guys a competitor in the fragrance world. Order yours now and you can thank me later. These smell even better than the originals imo and last almost twice as long. Walk in and stand out with Alt!!!!!
  • Review fromLinda R

    Date: 07/17/2025

    5 stars
    Excellent customer service!Great products . Had a problems with shipping and they fixed it right away.
  • Review fromInga Q

    Date: 07/15/2025

    5 stars
    I've purchased many fragrances from Alt and I'm never disappointed. Excellent customer service when dealing with any issues. I highly recommend this company.
  • Review fromMarlon L

    Date: 07/11/2025

    5 stars
    Products received were as advertised, and customer service was great. Wish they had a contact number but email correspondence was timely.
  • Review fromJohn S

    Date: 07/10/2025

    5 stars
    I've ordered with Alt Fragrances before and am always impressed with the promptness of the company to fulfill and ship out orders. Also their top notch Customer Support is able to quickly process and resolve any issue.
  • Review fromBenjamin D

    Date: 07/10/2025

    5 stars
    I am sharing my response from an email thread I had with Alt. Fragrance Customer Service."Thank you for resolving this issue and immediately at that. I also appreciate your explanation as to why this may have happened, the explanation does make sense. I can honestly say I was skeptical at first about this business, but my experience has been a good one. I will be buying more fragrances in the future from Alt. *********. Lastly, I was not expecting a replacement, however, thank you. For the gesture."I am satisfied with the bottles of EP that I purchased from this company. Please do not feed into the negative comments. As I shared from my email response, the explanation for the leakage made sense and it was not due to poor manufacturing. Yeah, the bottles and label are plain, but the atomizer and longevity are great and really what matter to me.
  • Review fromEmilia B

    Date: 07/03/2025

    5 stars
    I placed an order for gifts, I got 5 perfumes, and 4 bottles came leaking. Customer Support replied within minutes to me. They fixed my issue by placing a new order and rushed it. Very fast and convenient. Perfumes are amazing quality for an amazing price, it didn't wear off fast, I could smell it on me for at least 8 hours.
  • Review fromJustus M

    Date: 07/03/2025

    5 stars
    Suddenly, Im known as the guy who smells good. And no, thanks to ALT Fragrances Im not burning my pockets to be that guy. Ive been loving everything Ive tried from ALT, but what really sealed the deal for me was their customer service. A couple of bottles in my order (Atlantic Breeze and two mystery fragrances) leaked during shipping, and they sent me replacements right awayno hassle at all. The scents are amazing and now Im a customer for life.
  • Review fromWilburn B

    Date: 07/01/2025

    5 stars
    *** is top tier! **************** teams response was more than I expected they were kind, understanding, and above all, human. they went above and beyond to make things right, and I cant tell you how much that meant during such a sensitive time.They not only correct the issue I had but showed genuine compassion. It reminded me that good-hearted people still exist behind the scenes of customer service.
  • Review fromStephanie K

    Date: 07/01/2025

    5 stars
    An amazing fragrance company if you're looking for something a little more cost-effective!

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